Title: Underwriting Manager - Middle Market Location: Denver United States time type Full time job requisition id JR-142268 Job Description: Manages a group of associates who have underwriting responsibility for all middle market lines, responsibly growing strategy, talent, and business. This position will be located in our Denver, CO office under a hybrid work model. What You'll Do: As an Underwriting Manager - Commercial Lines, you will oversee and guide the implementation and successful execution of our business strategy and uphold continuous improvement through leadership focused on process, problem solving, performance, partnering, purpose and people. In addition, you will: - Manage the day-to-day underwriting operations while providing technical guidance to a team of underwriters. - Recommend and implement changes to improve productivity, growth, profitability, and quality, as well as monitor effectiveness of these policies and procedures. - Interpret underwriting guidelines for larger or more complex files. - Handle difficult underwriting inquiries through direct personal action. - Coordinate and participate in underwriting training programs - Attend cross functional team meetings, present and work with other teams in pursuing new accounts, as well as agencies/insureds to develop and maintain effective business relationships. What it Takes: - Bachelor's degree or equivalent work experience - Minimum 2 years of related work experience, with experience in middle market underwriting preferred - Completion of insurance courses such as IIA and CPCU preferred - Previous courses in management or management experience preferred - Thorough knowledge of specific insurance concepts and terminology - Effective analytical, human relations and communications skills - Ability to meet travel requirements of the job What You'll Receive: At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive. - Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday in office. As a Sentry associate, you will have an in-office workspace and materials for your home office. - In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office. - Meal Subsidy available for associates who report to an office. - 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future. - Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program - Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off - Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle. - Well-being and Employee Assistance programs - Sentry Foundation gift matching program to encourage charitable giving. - In the state of CO, the annual compensation for this position, based on qualifications and experience is between $145,900 - $218,900. About Sentry: We take great pride in making Forbes' list of America's Best Midsize Employers since 2017. A lot of different factors go into that honor, many of which contribute to your job satisfaction. Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority. Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Lead a multidisciplinary healthcare team to evaluate patient needs, develop care plans, and facilitate communication among providers, ensuring effective care coordination and promoting patient-centered approaches in managing chronic conditions and...

Role Description We are seeking a proactive and highly organised Lead Manager / Lead Concierge to be the first point of contact for all inbound enquiries. This role is responsible for managing, qualifying, and nurturing incoming leads, ensuring prospective clients receive a premium experience from their first interaction with our business. The successful candidate will act as the gatekeeper of our sales pipeline, identifying qualified opportunities and coordinating site inspections for our Director/Sales Team to progress through the sales process. Key Responsibilities: - Lead Management & Response - Monitor all inbound leads across phone, email, website enquiries, social media, and third-party platforms. - Respond to new enquiries promptly during business hours. - Maintain accurate records of all lead activity within the CRM. - Follow up with prospects who have enquired but not yet progressed. - Lead Qualification - Conduct discovery calls with prospective clients using established qualification frameworks. - Assess project suitability, budget, timeline, location, and decision-making criteria. - Identify high-quality opportunities that align with the company's ideal client profile. - Manage and nurture leads that may not yet be ready to proceed. - Appointment & Pipeline Coordination - Schedule qualified site inspections and consultations for the Director/Sales Team. - Ensure all relevant project information is gathered and documented before appointments. - Coordinate calendars and appointment logistics. - Maintain a structured and organised sales pipeline. - Client Experience - Deliver an exceptional first impression of the business. - Act as a trusted point of contact throughout the initial enquiry stage. - Maintain regular communication with prospective clients. - Ensure every lead receives professional, timely, and personalised service. Key Performance Indicators (KPIs): - Speed to lead response. - Number of leads contacted and qualified. - Qualification-to-appointment conversion rate. - Appointment attendance rate. - CRM data accuracy and pipeline management. - Overall lead-to-opportunity conversion performance. Qualifications - Previous experience in lead management, lead qualification, customer success, sales support, or inside sales. - Experience within residential construction, custom home building, renovation, property, or related industries is highly regarded. - Strong phone communication and relationship-building skills. - Experience using CRM systems and sales pipelines. - Ability to work independently and manage multiple enquiries simultaneously. Requirements - Professional and personable communicator. - Highly organised and process-driven. - Strong attention to detail. - Confident speaking with prospective clients. - Customer-focused with a consultative approach. - Proactive, reliable, and accountable. Success in this Role Success is not measured by direct sales, but by the ability to efficiently qualify opportunities, create an outstanding client experience, and ensure the sales team spends their time meeting only with highly qualified prospects. Work Arrangement & Expectations This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to: - Disclose any existing ongoing roles or client work. - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”).

Title: PRS Lead Case Manager- Bilingual English/Spanish Location: Missouri, United States Work Type: Remote, Full Time Job ID: PRSLE001210 Department: Social Services - Refugee & Immigrant Program Job Description: Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact. As a PRS Lead Case Manager, you’ll walk alongside unaccompanied children as they seek family reunification, older youth preparing for adulthood in a new country, and foster families who give these children a home away from home How Your Role Makes a Difference - Maintain a caseload in compliance with contract terms and agency expectations as defined by the program supervisor; - Facilitate the reunification process by conducting culturally sensitive home studies, assessments, referrals, and case management services; - Complete and document all required reports, case notes, and case contacts in the appropriate database in accordance with the expected timeframes and requirements; - Provide psychoeducational information, referrals, outreach, advocacy, and support to children and families when needed; - Provide culturally and linguistically appropriate Post Release Services (PRS) and comprehensive case management services, as needed; - Assist with hiring, training, and supervising of some program staff (case managers, case support workers, and/or case aides); - Ensure staff are equipped and trained in all ORR requirements for reuniting UC with their sponsors; - Provide training to local staff who are responsible for all case management or support services for clients’ educational, clinical, medical, and legal needs; - Ensure all case recording expectations satisfy state and agency requirements; - Assist in onboarding new case managers and case support workers across offices, to include training and shadowing when needed; - Review reports to provide feedback and corrections within the defined deadline timeframe, while ensuring that all reports are submitted to the contractor through the data portal in compliance with contractor and agency quality and time requirements; - Conduct individual weekly supervision with staff to ensure staff are aware of their job responsibilities and provide staff with ongoing feedback and support; - Provide coverage for PRS case managers and case support workers when needed; - Create and implement new training for case management and case support teams as needed; - Maintain, enhance, and develop collaborative relationships with referral sources, state and federal agencies, volunteer community agencies, and employers and individuals; - Assist in the development, update, and maintenance of the program operating manuals; - Review client files and partner with the leadership team in assessing fidelity to policy implementation, and all federal, state, and agency policies are always adhered to; - Participate in peer-to-peer support opportunities within the branches for growth and sharing of innovation and case consultation within the sites; - Keep abreast of community resources and refer families for support, as needed; - Stay abreast of agency, federal, and state regulatory requirements related to social services; - Essential job responsibilities may vary based on the specific needs of each program/department; - May be required or asked to participate in a Bethany-sponsored event; - Complete other duties as assigned. What Will Make You Successful - Bachelor’s Degree in Human Services, Social Work, or equivalent field of study from an accredited college with at least 3 years of relevant/progressive employment experience that demonstrates supervisory and case management experience; or Master’s degree in Behavioral Sciences, Human Services, Social Services fields, or equivalent field of study from an accredited college; - Bilingual in Spanish/English; - Experience and/or knowledge of home studies and/or post-release services; - Experience writing professional, thorough assessment reports; - Knowledge of local community social services; - Specialized experience working with immigrant populations; - Knowledgeable about family preservation, kinship care, and general child welfare; - Must possess an ability to connect with collaboratives in the community with a strong knowledge of local community social services or related agencies; - Excellent verbal and written communication skills; - Demonstrate leadership skills in alignment with agency and program values, as well as serve as an Ideal Team Player; - Demonstrate ability to work effectively on a multi-disciplinary team; - Adheres to all agency and departmental safety procedures, including reporting any unsafe practices, equipment, and environment, and takes an active role in correcting the unsafe practice, equipment, or environment, through proper notification channels; - Demonstrated clinical, therapeutic, and crisis intervention skills; - Demonstrated experience with trauma and working with unaccompanied children and their families; - Successfully pass a TB test annually and document preference to receive or decline Hepatitis immunization; - Computer skills sufficient to perform essential functions, including knowledge of Microsoft Office Suite; - Must be 21 years old with a valid driver's license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany; - Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage; - Pass a criminal history screen, including state and local child protection agency registries; - Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity. We Invest in You - Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul - Access to training, professional development, and career growth opportunities  - Comprehensive health insurance (medical, dental, and vision) - 403(b) retirement plan with employer match eligibility - Generous time off (11 paid holidays, PTO YourWay, paid parental leave, separate sick and paid absence banks) - Access to education reimbursement for those who qualify - Comprehensive employee assistance and wellness program - Employer-paid long-term disability and group term life insurance   #LI-MK1 #LI-REMOTE Travel Required Yes. Up to 25%