Role Description VirtueStaff is seeking for a professional and articulate Legal Intake Specialist to serve as the initial point of contact for our client. In this role, you will be responsible for managing high-volume inbound inquiries and conducting the initial screening process to determine how our firm can best assist. The ideal candidate is an empathetic communicator who can gather critical information efficiently while maintaining a professional and welcoming demeanor. - Promptly and professionally answer inbound client calls, acting as the primary voice of the firm to establish trust from the first point of contact. - Conduct detailed intake processes with inbound callers to qualify leads and determine if their legal needs align with our firm's practice areas. - Accurately capture and enter prospective client information, case facts, and contact details into our system to ensure the legal team has a clear starting point. - Provide exceptional customer service by addressing initial concerns, explaining the next steps of the process, and maintaining a supportive tone. - Utilize sales-minded communication techniques to guide potential clients through the intake funnel and encourage them to move forward with our services. Qualifications - Excellent communicative skills, both verbal and written, are required for high-level professional interaction. - Proven experience in legal intake or handling high-volume professional inquiries. - Legal industry experience is most ideal and highly preferred. - Experience as a Receptionist or in a Sales environment is a significant advantage. - Strong customer service orientation with the ability to handle sensitive situations with empathy. - Bilingual proficiency preferred. Requirements - Work From Home. - Performance Bonus.

Title : Legal Assistant Location: Brisbane Australia Job Description: Legal Assistant Slater and Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients: we are people caring for people. Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time between home and the office. We recognise and reward high performance and have outstanding employee benefits including a week of shutdown leave, paid parental leave, extra-long service leave, together with various ongoing learning and professional development opportunities. Employees covered by our Enterprise Agreement, will also enjoy access to additional paid service leave, a confirmed 1 July salary increase, an annual wellness reimbursement, career development opportunities, and much more. What are we looking for? Our Medical Law team is growing, and we are now seeking an experienced Legal Assistant to join our Brisbane team. This is a full time, permanent role and flexible work arrangements will be considered. Your energy and drive will be integral in achieving successful outcomes along with your positive approach to your work. Your daily duties will include: - Provide a great level of care and support to our clients in a professional manner - Build strong relationships with our clients, internal and external stakeholders - Support the team with general file management and administration - Coordinate appointments for our lawyers, medico-legal appointments for our clients, conferences and mediations - Communicate with clients, insurers and other professionals both in writing and verbally - Prepare legal correspondence and compiling court documents - Prepare matters for conferences and hearings. What will you bring? You will be an experienced Legal Assistant with a passion for social justice and generating positive outcomes for clients. The following experience and skills will ensure your success in this position: - Previous experience in legal support or business administration - A natural passion for helping people and high level of empathy - Exceptional experience in communication and customer service - Excellent written and drafting skills - Recognise the importance of attention to detail and time management - Demonstrated organisational skills and the ability to multi-task - Ability to work autonomously as well as in a team environment - A willingness to learn - Proactive approach and initiative - Available to work 38 hours per week, between the hours of 8:30am - 5pm Monday to Friday.

Role Description We are currently seeking a highly organized and detail-oriented Remote Legal Assistant to join our team. This position is open exclusively to candidates located outside of the United States. Fluency in both English and Spanish is required. The Remote Legal Assistant will provide administrative and case support services to personal injury law firms and legal professionals. This role requires strong organizational skills, excellent communication abilities, and the ability to manage multiple priorities in a fast-paced remote environment. The ideal candidate is proactive, dependable, detail-oriented, and comfortable working independently while collaborating with attorneys, case managers, and support staff across multiple firms. Key Responsibilities - Case Support - Assist attorneys, paralegals, and case managers with day-to-day case administration. - Maintain accurate and organized electronic case files. - Review, organize, and upload client records, medical records, billing statements, and other case-related documentation. - Track outstanding records requests and follow up with medical providers, insurance companies, and other third parties. - Assist with preparing case summaries, chronologies, and supporting documentation. - Administrative Support - Manage calendars, appointments, deadlines, and task assignments. - Schedule client meetings, consultations, and case-related appointments. - Coordinate communications between clients, law firms, medical providers, and insurance representatives. - Monitor email correspondence and ensure timely follow-up on pending matters. - Support attorneys and legal staff with various administrative and operational tasks. - Document Management - Draft, proofread, edit, and format correspondence and legal-related documents. - Prepare letters, forms, requests, and other case-related communications. - Ensure documents are accurately filed and maintained within case management systems. - Maintain document organization and quality control standards. - Client Communication - Communicate professionally with clients in both English and Spanish. - Gather information, answer routine questions, and provide status updates as directed. - Deliver exceptional customer service while maintaining confidentiality and professionalism. - Assist in building positive client relationships through timely and courteous communication. - Records & Provider Coordination - Request and follow up on medical records, billing records, police reports, and other supporting documentation. - Communicate with healthcare providers, facilities, and insurance carriers regarding records and case-related information. - Verify receipt of requested documentation and maintain tracking logs. Core Competencies - Strong attention to detail - Excellent organizational skills - Professional communication abilities - Strong customer service mindset - Time management and prioritization skills - Problem-solving capabilities - Ability to work efficiently under deadlines - Adaptability and willingness to learn new systems and processes Work Schedule - Full-time remote position - 40 hours per week - Must be available during U.S. business hours (Mountain Time) - Consistent attendance and responsiveness during scheduled work hours are required Requirements - Fluent in English and Spanish (written and verbal). - Minimum of 1 year of experience in a legal, administrative, case management, or professional support role. - Strong organizational and multitasking abilities. - Excellent verbal and written communication skills. - Ability to work independently while maintaining productivity and accountability. - Strong attention to detail and commitment to accuracy. - Reliable high-speed internet connection and a professional remote work environment. Preferred Qualifications - Previous experience working in a personal injury law firm. - Experience as a Legal Assistant, Case Manager, Intake Specialist, Records Specialist, or Paralegal. - Familiarity with medical records, insurance claims, and personal injury case workflows. - Experience using legal case management systems such as Filevine, CasePeer, Litify, Clio, Needles, or similar platforms. - Proficiency with Microsoft Office, Google Workspace, and cloud-based collaboration tools. Benefits - Competitive compensation based on experience and qualifications - Long-term career growth opportunities - Ongoing training and professional development - Fully remote work environment - Opportunity to work with leading personal injury law firms across the United States - Collaborative and supportive team culture

Role Description McAnany, Van Cleave & Phillips, P.A. (MVP Law) is looking for a Legal Secretary/Transcriptionist to help us meet the needs of our growing practice. Our Legal Secretaries assist our attorney teams with their scheduling and daily administrative needs in order to allow our timekeepers to use their billable time effectively. Candidates should work well both independently and within a team to assist our attorneys in scheduling, calendaring and the production of documents. - Manages the dictation of assigned attorneys and paralegals by transcribing directly - Reviews, processes, and saves incoming mail, emails, and faxes electronically - Assists assigned attorneys with their schedules and scheduling - Assists with client billing and attorney travel and expense reports - Assists with opening, maintaining, and closing files - Responds to record and legal documentation requests, as needed - Answers phone calls, takes messages or transfers calls to appropriate parties - Submits vendor invoices for payment - Drafts and updates client budgets - Works with highly confidential information and always maintains utmost confidentiality - Acts in a stewardship capacity for MVP, works as a genuine, confident, functional member of the team, is hardworking with the ability to be innovative and firm focused in alignment with our core values Qualifications - High school diploma AND a minimum of 1 year of recent experience in a law firm/professional services environment or as a legal/medical transcriptionist - Must live in Kansas, Missouri, Nebraska, Oklahoma, Illinois, Iowa, Florida, or Texas - Superb communication/customer service skills - both written and verbal - Microsoft Office proficiency - Organized - Ability to juggle multiple high priority tasks at a time - Prior experience with Philips SpeechLive and/or Litify is a plus Benefits - Competitive salaries and production bonuses - Generous and impactful benefit plan offerings for full-time employees including Medical, Dental, Vision, Voluntary Life and AD&D, HSA plan, and day one 401(k) eligibility - Generous 401(k) employer match - Profit-Sharing Plan - Employer paid HSA contributions - Telemedicine - Group Life and AD&D - Short- and Long-Term Disability coverage - Mental Health Support program Company Description With a strong focus on our beliefs – RESPECT EVERYONE, REAL RELATIONSHIPS, and REPUTATION - we build trust and confidence and challenge the status quo through knowledge, innovation, and attentiveness.