Empower Patients ("individuals") - Exchange Clinical Data - Enhance Quality Of Care
Capability Manager
Location
California
Posted
5 days ago
Salary
$55 - $60 / hour
Seniority
Senior
Job Description
Capability Manager
ClinDCast
• Lead business and operational activities related to application implementation and development. • Drive Agile practices, including user story development, requirements gathering, backlog management, and portfolio planning. • Collaborate with cross-functional teams to deliver business and technology initiatives. • Manage and prioritize multiple projects while ensuring timely execution. • Present project updates, strategies, and outcomes to stakeholders and leadership. • Support process improvement and operational excellence initiatives.
Job Requirements
- Strong experience with Agile methodologies and Scrum practices.
- Expertise in user story development, requirements gathering, and portfolio management.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Strong analytical, problem-solving, and organizational skills.
- Excellent communication, presentation, and stakeholder management abilities.
- Experience in Product Management or Agile/Scrum environments.
- Knowledge of Lean and Six Sigma methodologies.
- Background in business operations, application implementation, or digital transformation initiatives.
- Experience working with enterprise applications and cross-functional teams.
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Role Description В связи с быстрым ростом компании мы в поиске менеджера маркетплейсов и интернет-магазина. - Работа с маркетплейсами Ozon, Wildberries, Яндекс Маркет (полный цикл); - Приём и согласование заказов; - Консультация по продукции; - Оформление заказов в CMS; - Переписка с клиентами в чатах; - Контроль корректных остатков и цен; - Расчёт стоимости доставки; - Заведение карточек товаров; - Оформление и размещение баннеров; - Ведение рассылки для клиентов и контроль базы подписчиков; - Размещение новых акций; - Размещение видео на каналах компании; - Работа с претензиями и возвратами; - Выставление счетов клиентам; - Работа с отзывами; - Размещение рекламы и информации о магазине на форумах и сайтах. Qualifications - Грамотная устная и письменная речь; - Уверенное владение ПК и офисными программами (Знание Excel на уровне фильтров, формул и ВПР); - Умение читать XML код: находить в нём ключевые параметры (писать и создавать такой код не потребуется); - Умение работать в команде; - Усидчивость, внимательность, дисциплинированность, ответственность, пунктуальность, неконфликтность; - Умение работать в режиме многозадачности, умение планировать рабочий день; - Умение и готовность много работать и на результат, исполнительность, умение и желание быстро обучаться; - Интерес к бьюти сфере; - Отсутствие шума и посторонних звуков при общении с клиентами по телефону. Requirements - Умение работать с видео и фоторедакторами или готовность обучиться; - Знание инфографики; - Опыт работы в интернет-магазине; - Опыт работы с маркетплейсами; - Опыт работы в 1С Битрикс. Benefits - Место работы: удаленно или офис в Москве; - График: гибкий график, от 4 часов в день (в рамках 9:00-18:00 МСК); - Занятость: частичная; - Оплата: 20 000 рублей в месяц + бонусы; - Оформление: договор с самозанятым; - Скидка на продукцию, бесплатное обучение, промо и подарки; - Обучение.
• Oversee the day-to-day delivery activities for the project, ensuring commitments are delivered on time and with high quality. • Serve as the primary point of contact for delivery-related matters with the client, stakeholders, and internal teams. • Monitor project progress, timelines, deliverables, risks, dependencies, and overall project health. • Own the execution and governance of project SLAs and contractual commitments, ensuring delivery teams consistently meet agreed service levels and client expectations. • Drive alignment between client expectations, business objectives, and team execution plans. • Facilitate regular status meetings, delivery reviews, and planning sessions with stakeholders and project teams. • Identify, assess, and proactively mitigate project risks, issues, and blockers. • Collaborate with Engineering Managers, Product Owners, Business Analysts, and technical teams to ensure successful delivery outcomes. • Monitor team capacity and workload to support effective planning and execution. • Track and communicate delivery metrics, project status, risks, and accomplishments to stakeholders. • Manage escalations and coordinate resolution efforts when critical issues arise. • Ensure adherence to project processes, quality standards, and delivery best practices. • Foster a culture of accountability, collaboration, and continuous improvement within the project team. • Coordinate efforts across distributed teams and support effective collaboration in global environments.
• Lead multi-disciplinary research teams and provide HEOR expertise and strategic leadership at all stages of projects from planning to communication • Execute projects that exceed client expectations while remaining on-time, on-budget • Build relationships with clients that result in ongoing business opportunities • Promote a positive and energetic work environment through healthy and effective communication, a strong work ethic, and professional conduct
• Supervise the daily operations of the Provider Data Management team, including workload distribution, performance management, and staff development • Ensure provider demographic, credentialing, and contract data is accurately entered and maintained in all systems • Drive the performance of the team, by monitoring productivity, quality, and turnaround time standards • Provide coaching, mentoring, and performance feedback to team members • Manage attrition, shrinkage, and other critical metrics of the team. • Support projects involving system enhancements or process automation • Manage the end-to-end provider data entry process to ensure accurate and timely setup for claims payment, member assignment and directory display. • Investigate and resolve complex Provider Data Management issues. • Combine people management and provider data management experience, along with data analysis, and customer service experience from a healthcare operations background to drive success



