Role Description The Product Manager plays a critical role in shaping and delivering product solutions across the Advanced Repair Technologies (ART) portfolio. This role owns initiatives end-to-end—from identifying customer problems and defining product strategy to partnering with engineering and design to deliver high-impact solutions and measuring outcomes after launch. As the voice of the customer, the Product Manager works cross-functionally to ensure products are intuitive, valuable, and aligned with business goals. This role collaborates closely with engineering, design, and business stakeholders to deliver scalable, customer-centric solutions that drive adoption and measurable results. What You Will Do - Product Strategy & Discovery - Identify and validate market opportunities through customer interviews, feedback channels, competitive analysis, and internal stakeholder collaboration. - Translate insights into clear problem statements aligned with customer needs and business objectives. - Partner with design and engineering to explore solution paths, define MVPs, and shape product strategy. - Develop and maintain a clear product roadmap with defined goals, success metrics, and release criteria. - Product Delivery & Execution - Prioritize initiatives and features based on customer value, business impact, and technical feasibility. - Maintain a well-groomed product backlog aligned with roadmap priorities and delivery timelines. - Write clear user stories with detailed acceptance criteria and guide backlog execution throughout the development lifecycle. - Collaborate closely with engineering and design to ensure solutions are feasible, well understood, and delivered with high-quality, intuitive user experiences. - Manage risks, dependencies, and blockers across teams to keep initiatives on track. - Agile Collaboration - Participate actively in Agile ceremonies including stand-ups, backlog refinement, sprint planning, demos, and retrospectives. - Foster continuous improvement in product development practices and team collaboration. - Product Launch & Growth - Coordinate go-to-market plans with Marketing, Sales, Customer Success, and Support to ensure successful product launches and internal enablement. - Monitor product adoption, usage trends, and customer feedback to measure success and inform future improvements. - Evaluate and prioritize incoming bug reports, feedback, and enhancement requests. - Market Expansion & Partnerships - Identify opportunities for new integrations, customer segments, and market expansion. - Define integration strategies and validate emerging user personas and workflows. - Represent the product in customer events, webinars, and industry engagements. - Build and manage relationships with key external partners, including OEMs and third-party providers. Qualifications - Bachelor’s degree in Business, Marketing, Computer Science, Software Engineering, or a related field. Equivalent relevant experience may be considered in place of a degree. - 4+ years of experience in a product management or product ownership role within a software or technology organization. - Demonstrated experience working directly with customers to understand needs and shape product solutions. - Experience collaborating with cross-functional teams including engineering, design, and go-to-market functions. Requirements - Strong customer focus and problem-solving mindset. - Excellent communication and presentation skills with the ability to engage diverse audiences. - Ability to prioritize effectively and manage multiple initiatives in a fast-paced environment. - Strong analytical and critical thinking skills. - Adaptable and comfortable working in a remote or hybrid environment. - Proven ability to build relationships and collaborate across teams. Benefits - Full benefits starting Day 1: Medical, Dental, and Vision. - 401(k) with company match. - Unlimited Flex Time Off plus 10 company-paid holidays. - Remote-first role with monthly communication stipend. - Professional development programs, tuition assistance, and quarterly book program. - Free wellness coaching and pet insurance. - Home office equipment stipend. - Employee resource groups and exclusive employee discounts.

• Lead multiple squads focused on metrics, measurement, and data structuring for Ads campaigns. • Design and monetize data products, turning non-revenue-generating assets into a new revenue stream. • Revisit existing architectures and develop new products, going beyond maintenance functions. • Facilitate communication between technical deliverables and non-technical stakeholders, translating complex information into accessible language. • Use AI to accelerate discovery and validate data pipeline and integration architecture solutions.

• Act as a bridge between business and technology, ensuring requests are aligned with strategic objectives. • Gather, analyze and document business requirements. • Create, prioritize and manage the product backlog. • Write user stories, acceptance criteria, and support sprint planning. • Validate deliveries completed by the development team. • Facilitate workshops and discovery sessions using Design Thinking, UX Design and Business Model Canvas techniques. • Support the definition of MVPs and the continuous evolution of products.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the Team Our Growth squad is empowered to identify, scope, design and execute solutions along our customer funnel. This is a highly strategic team that is expected to drive our evolution to an increasingly self-serve experience. As a Senior Product Manager, Corporate Site you will be working with a talented and dedicated design, data and engineering team. You will lead them to generate meaningful commercial impact via our corporate website design. Responsibilities - Define the vision, strategy, and detailed roadmap for the corporate website, focusing on metrics like organic traffic, lead generation, conversion rate optimization, and product sign-ups. - Collaborate with our Onboarding and Website teams to design and deliver a best-in-class self-serve experience for our customers - A/B testing and experimental design in partnership with our GTM, Marketing and Engineering teams. - Collaborate with our Marketing and RevOps teams to improve campaign effectiveness - Lead the end-to-end process of hypothesis generation, design, execution, and analysis - Work closely with Design and UX teams to improve site navigation, information architecture, and core user flows to ensure a frictionless, high-converting experience. - Deeply analyze website performance data to identify drop-off points, user behavior patterns, and new growth opportunities. Communicate these insights clearly to stakeholders. - Partner with Marketing, SEO, Engineering, and other Product teams to ensure the corporate site effectively supports product launches, marketing campaigns, and the overall customer journey. Who you are - 6 + years of overall professional experience within Product Management - Bachelor's degree or higher in a related field - Corporate Website product ownership - A/B testing and experimental design experience - Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences - Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights - Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time - Ability to thrive in cross-cultural and cross-functional teams - Experience considering both user requirements and commercial strategy in order to drive meaningful product growth Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid