• Provide prompt support to our customer base via email, phone, and WhatsApp, with intensive use of the Zendesk platform • Monitor and organize requests in our systems, ensuring transparency • Handle a high volume of daily requests, applying strong prioritization skills • Process policies, endorsements, and invoices with attention to detail • Provide operational support for the company's collections management and team routines

Role Description Are you ready to lead the future of live sports broadcasting? Scripps Sports is seeking a Director, Game Operations to guide our production team in delivering exceptional live sports content. In this pivotal role, you'll establish production standards, mentor talented producers and directors, and ensure seamless coordination across all aspects of our broadcasts. If you're passionate about sports production excellence and thrive in a collaborative, fast-paced environment, this is your opportunity to make a significant impact. Scripps offers remote opportunity for this position in OH, MT, FL, GA, CO, MI, NV, TN. What You'll Do - Foster a collaborative culture that promotes professional growth and operational excellence - Establish, document, and enforce production best practices and workflows for live sports broadcasting - Provide strategic oversight of on-air graphic presentation and production workflows - Serve as backup producer/director when operational needs require - Coordinate crew assignments and resource planning across production, technical, and operations teams - Partner directly with team representatives to integrate franchise feedback and guidelines into broadcasts - Collaborate with key stakeholders to develop and maintain game production budgets while monitoring spend and resource allocation - Lead, mentor, and develop our game producers and directors through regular coaching, feedback, and performance evaluations - Other duties as assigned Qualifications - BA/BS degree in business management or related field; or equivalent work experience - Generally, 10+ years of live television experience with a significant focus on sports production - Deep understanding of sports production workflows and live-broadcast operations - Ability to travel up to 30% Requirements - Proven leadership abilities with clear, effective communication skills - Flexibility to travel to events and work non-traditional hours, including nights and weekends - Previous supervisory experience leading producers and directors preferred - Experience with broadcast graphics and production systems preferred - Background in managing budgets and leading cross-functional production teams preferred Company Description

• Lead the execution of global functional strategies that drive operational efficiencies. • Ensure alignment with enterprise objectives while leading cross-functional initiatives that enhance productivity, elevate quality, and improve cost efficiency. • Oversee enterprise operational governance structure with clear escalation paths and decision rights. • Design, implement, and refine standardized logistics procedures and operational workflows. • Develop and track key metrics, dashboards, and benchmarks to monitor business performance. • Advocate for and deploy advanced technologies and automation to streamline operations. • Promote collaboration across regional teams, facilitating the exchange of best practices. • Assist with presentations and board material for the CEO. • Develop project plans and deliverables, lead key transformational projects, and mentor project teams. • Monitor adherence to regulatory requirements and company standards, ensuring business unit needs are in line with broader corporate interests. • Identify and resolve barriers to effective execution, establishing a clear roadmap for enterprise initiatives.

Role Description Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Location: Nashville, TN Reporting into the Enterprise Services (ES) Operations team, this role is ideal for leaders who have built their careers within Academic Medical Centers and are ready to apply that expertise on a broader strategic scale. ES Operations delivers a portfolio of value‑driven solutions—including performance guarantees and advanced technologies powered by Siemens Healthineers—to help transform healthcare delivery for our partners. As the primary point of contact from the C‑suite through operational leadership, you will guide, sustain, and strengthen the overall health of a strategic partnership. In this role, you will: - Provide exceptional customer engagement and support to drive partnership performance. - Deliver an outstanding customer experience through clear communication and proactive relationship building. - Lead strategic engagement across the customer’s organization, including budgeting, asset management, capital planning, procurement, and KPI alignment. - Collaborate across business lines to ensure transparency around inputs, outputs, challenges, and risks. - Respond efficiently to concerns and support problem resolution. - Contribute to broader Enterprise Services Operations initiatives as needed. Qualifications - Direct leadership experience within an Academic Medical Center environment, such as serving as a manager or director over a clinical or hospital department or service line (e.g., Radiology, Laboratory Services, Cardiovascular, Oncology, Emergency Medicine), or supporting AMC-level hospital operations, strategy, or business development. - A deep understanding of the complex operational, regulatory, research, and educational missions unique to AMCs, and how they influence clinical workflows, asset utilization, staffing models, and capital planning. - Demonstrated ability to assess clinical asset management needs and develop short- and long-term operational and capital plans—including technical/clinical performance management, skill development, operational execution excellence, and compliance oversight. - Strong working knowledge of health system service line operations, particularly within environments that manage multi-site academic practices and large-scale procedural departments. - A results‑driven mindset, with the ability to balance customer impact, clinical quality, and business objectives. - Strong project management capabilities and ability to prioritize and lead multiple initiatives in fast-paced, high-acuity settings. - Excellent communication skills with the ability to engage executives, clinical leaders, and frontline teams. Requirements - BS/BA in a medical field, engineering/technology, healthcare/business administration, or related healthcare discipline. - Minimum of 5 years of leadership experience within an Academic Medical Center, whether through direct clinical department management or AMC hospital operations/business development. - Experience in clinical administration or healthcare institution leadership. - Ability to travel up to 15%. Preferred Qualifications - Polished, professional presence and strong executive communication skills. - Strong analytical and business acumen, including familiarity with P&L management, capital & operational planning, and resource stewardship. - Ability to assess business situations using a general manager perspective, with strengths in structured problem solving and critical thinking. - Proven success implementing innovative solutions for clinical or operational challenges, with the ability to navigate organizational complexity typical of AMCs. - Experience evaluating client commercial capabilities and identifying opportunities for growth, optimization, or process improvement. - Adaptability to changing client needs, cost initiatives, policy shifts, and evolving healthcare landscapes. - A naturally curious, continuous‑learning mindset. - PMP or Lean Six Sigma certification is a plus. Benefits - Medical insurance - Dental insurance - Vision insurance - 401(k) retirement plan - Life insurance - Long-term and short-term disability insurance - Paid parking/public transportation - Paid time off - Paid sick and safe time