Manager of Revenue Operations & Systems
Location
United States
Posted
6 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Manager of Revenue Operations & Systems
Humanly
Role Description Humanly has grown fast – through product expansion, multiple acquisitions (Qualifi, Sprockets, Anthill, Teamable), and an increasingly complex go-to-market motion. The revenue org now spans Sales, Marketing, Customer Success, and Partnerships, each running on a patchwork of systems, processes, and data inherited from those growth phases. The infrastructure is largely in place. What's missing is someone who can take ownership of it – optimizing what exists, eliminating the debt that's accumulated, and building the operational foundation that lets every revenue team move faster and with more confidence. As the Head of Revenue Operations & Systems, you'll own the full revenue systems ecosystem end-to-end: - HubSpot architecture - Data integrity - Forecasting infrastructure - GTM tooling - Deal desk - Cross-functional operational alignment You're not a support function – you're the person Sales, CS, Marketing, and Partnerships come to when the systems, data, or rules of engagement aren't working. You'll also serve as the neutral tiebreaker on ROE disputes across revenue teams. This is an individual contributor role. There's no team to inherit and no playbook to follow – you'll write both. You'll report directly to the VP of Sales and have a direct line to leadership across every GTM function. Qualifications - 5–8+ years in revenue operations or GTM systems roles - Post-acquisition or multi-entity experience - Deep HubSpot expertise - Forecasting and analytics fluency - Deal desk experience - Cross-functional credibility - Hands-on builder - AI fluency in your own work Requirements - Own the performance, scalability, and operational health of the full revenue systems ecosystem - Govern HubSpot architecture – account/contact/opportunity structure, lifecycle stages, territory logic, routing, and attribution - Own and optimize the full GTM tooling stack (HubSpot, Gong, LinkedIn Sales Navigator, ZoomInfo, and adjacent tools) - Eliminate redundancy and technical debt across integrated platforms - Own CRM data quality standards, deduplication, account hierarchy, and source-of-truth definitions - Lead active cleanup of inherited workflows, duplicate records, broken automations, and inconsistent data structures - Ensure that Sales, CS, Finance, and Partnerships leadership can make decisions from a single, reliable data environment - Mature the forecasting and reporting infrastructure from functional to predictive - Deliver leadership-ready visibility into pipeline health, conversion performance, rep productivity, expansion opportunities, and customer lifecycle movement - Own the KPI framework across GTM functions - Serve as the operational connective tissue across Sales, Marketing, CS, Partnerships, Finance, Product, and Engineering - Translate GTM strategy into scalable systems and processes - Run deal desk for new business and expansion/renewal deals - Act as the neutral, outside vote on rules of engagement disputes - Audit and rationalize the current tech stack - Build scalable account hierarchy models and cross-platform reporting alignment - Maintain operational readiness for future acquisitions Benefits - Collaborate with a diverse and passionate team dedicated to transforming the hiring landscape - Competitive compensation + equity - Company sponsored medical, dental, and vision plans for employees - Learning & development stipend - Wellness stipend - 401(k) program - 12 weeks fully paid parental leave - Flexible PTO - Recognition programs and prizes - Company retreats and team building events!
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