• Execute corporate quality of life and occupational health projects and events for Vital Work’s client and partner portfolio; • Recruit professionals for the execution of one-off activities; • Conduct coordination meetings for activities and events with clients, health insurance brokers and contracted professionals, using remote meeting platforms; • Monitor the execution of events remotely with clients and partners; • Prepare management reports on event execution and results; • Maintain control of event information for the client portfolio, as well as related financial information (payment of professionals), using the area’s control spreadsheet; • Perform administrative tasks related to the events under your responsibility; • Contribute to the development and improvement of new products and processes in the area; • Maintain a close and collaborative relationship with Vital Work’s clients and partners; • Collaborate with and support the team in event delivery whenever necessary, and contribute to other areas when participation is requested.

• Lead the design and implementation of D365 Trade & Logistics processes, including procurement and sourcing, sales and marketing, trade agreements, vendor-managed inventory, and order management; • Apply deep industry expertise in distribution, third-party logistics (3PL), freight, international trade, and supply chain execution; • Configure international trade and compliance features (commodity codes, country of origin, Intrastat reporting, import/export documentation); • Ensure consistency and quality across Trade, Logistics, Warehouse, and Production solution design; • Facilitate requirements gathering sessions and logistics process workshops with client stakeholders.

• Develop deep expertise in NiCE Quality and Analytics applications to support implementation, optimization, and ongoing client success. • Lead clients from initial deployment to full adoption by demonstrating value, ensuring confidence in data integrity, and sharing relevant case studies and success stories. • Advise clients on best practices in Quality Management, Analytics, and Customer Experience optimization. • Actively explore and pilot new AI features, models, and automation tools within the NiCE ecosystem to help clients accelerate value realization and reduce cost-to-serve. • Guide clients through the transition from manual processes to AI-driven analytics, ensuring model accuracy, data integrity, and strategic alignment with business objectives. • Work closely with Product, Services, and Customer Success teams to align roadmap, feedback, and value delivery strategies. • Empower clients through training, data literacy, and enablement sessions to sustain long-term success with NiCE solutions.

Role Description As we scale across some of the largest commercial property portfolios in the US, we're embedding domain expertise directly into our platform. This is an independent contractor role. Hours will vary based on project needs. You'll review drone and aerial imagery of large commercial roofs and help us define and validate our condition and defect identification methodology. Working directly with our product team, you'll tell us what to look for, how to classify it, and what makes something urgent. Your expertise will be translated into the assessment framework that drives our platform at scale. No site visits required. This is a fully remote engagement. What you will do - Identifying and classifying defects visible from drone and aerial imagery - Defining severity levels for each defect type - Telling us what should trigger an urgent repair vs a monitor vs a replacement recommendation - Helping us understand what we might be missing in our current approach Qualifications - Hands-on commercial roofing inspection experience, flat and low-slope specifically - Comfortable evaluating imagery rather than conducting physical inspections - HAAG certification preferred - Experience with TPO, EPDM, metal, BUR, or modified bitumen - Strong ability to articulate what you're seeing and why it matters Requirements - This is a flexible, fully remote contract engagement - Your field expertise directly shapes how a category-defining platform assesses commercial roofs at scale - You'll work alongside our product team, influence the methodology behind real decisions on some of the largest portfolios in the US - Set your own hours around project needs - Competitive contractor rates commensurate with experience