• Serve as the primary post-sale point of contact and strategic advisor for assigned client accounts • Build deep, long-term relationships based on trust, transparency, and shared goals • Develop a comprehensive understanding of each client’s business, KPIs, and growth strategies • Champion client success through regular touchpoints, planning sessions, and business reviews • Take full ownership of account growth and retention, directly contributing to increased ARR for WEX • Identify and close upsell and cross-sell opportunities by aligning WEX capabilities to emerging client needs • Lead the renewal process, ensuring timely execution and clear demonstration of value • Use strategic planning and quarterly business reviews to showcase ROI and build expansion roadmaps • Guide clients through best practices and advanced product features to maximize value • Develop enablement plans that support customer-specific business outcomes • Drive consistent product utilization to ensure adoption and prevent churn • Act as the single point of accountability for issue resolution and client satisfaction • Coordinate with internal teams (Sales, Product, Engineering, Support, etc.) to resolve concerns quickly and completely • Prevent reactive service by identifying friction points early and proactively addressing them • Proactively share relevant product updates, enhancements, and news • Gather and communicate customer feedback to internal stakeholders to influence product direction and service improvements • Maintain accurate records of client status, activity, and opportunities • Monitor and report on success metrics such as satisfaction, renewal rate, and revenue expansion

• Exceed assigned revenue and profit goals quarterly and against an annual goal. • Establish relationships with customers, and vendors while creating opportunities in assigned region(s) as well as new markets when required. • Manage and report out a weekly pipeline of sales opportunities, quotes, and orders. • Develop requirements with customers for future bids and contract quotations for equipment and services provided by the company. • Travel to client locations and attend symposiums, conferences, trade shows and exhibitions, and conduct vendor ride-alongs, to cultivate sales opportunities. • Actively develop competitive and customer intelligence: Communicate market intelligence, opportunities, and threats to the company. • Provide price quotations and establish proper credit or contract terms, warranties, and delivery dates. • Learn and utilize internal CRM and ERP systems for processing quotes and orders. • Assist Inside Sales in data entry with generating quotes for customers, as well as work on identifying optimal and available funding opportunities. • Recommend products to customers, based on customers' needs and interests. • Perform administrative duties, such as preparing reports, keeping sales records, and filing expense account reports according to corporate deadlines. • Collaborate with potential customer professionals in product development, improvements, modifications, or changes that could enhance its overall performance. • Accurately process quotes that have been received either in writing, electronically, or by phone. • Develop a marketing strategy to create sales leads for new contacts within the existing region. • Implement an inside/outside team approach for sales, territory/customer strategy, vendor relations, and dealer of record.

• Own the full sales cycle from outbound prospecting through close • Sell EverPass Media’s sports streaming platform to multi-location bars, restaurants, and hospitality groups including franchise operators • Prospect creatively and consistently — cold calls, networking, email, LinkedIn, referrals, and in-person opportunities • Run discovery with owners, operators, and executive stakeholders to understand rollout plans and revenue impact • Deliver tailored demos and commercial proposals for complex, multi-location deployments • Build, manage, and forecast a healthy pipeline in a fast-moving startup environment • Collaborate closely with marketing, product, and customer success to win deals and improve our go-to-market motion • Bring feedback from the field to help shape messaging, pricing, and product direction • Consistently hit (and stretch past) aggressive revenue targets

• Own the full sales cycle for specialty accounts, from prospecting and outreach to close and onboarding • Develop and manage a pipeline of establishments in the various specialty industry verticals • Assist in creating a sales playbook and strategy for specialty accounts, including weighing in on pricing, gathering feedback at industry events, and helping craft pitch materials that cater to these segments • Educate prospects on EverPass Media offerings, value proposition, and commercial licensing benefits • Conduct discovery to understand each venue’s business goals and recommend tailored media solutions • Build strong relationships with owners, operators, and decision-makers at target accounts • Consistently meet or exceed monthly and quarterly sales targets • Maintain accurate CRM records, including pipeline activity, forecasts, and customer notes • Collaborate cross-functionally with marketing, partnerships, and customer success teams to drive growth and retention • Stay informed on industry trends across fitness, recreation, and experiential entertainment spaces