Job Closed
This listing is no longer active.
A trailblazing Brand Experience Agency that believes in the value of smiles.
Account Director, Client Services
Location
New York
Posted
106 days ago
Salary
$120K - $130K / year
Seniority
Lead
Job Description
Account Director, Client Services
BeCore
• Lead the strategic planning and execution of efforts in multiple categories for one of the Agency’s largest clients • Guide and oversee creative, strategy, client services, and production teams in delivering impactful client work. • Identify KPIs and metrics for program success, ensuring business impact is measurable. • Develop compelling narratives and tactical solutions to influence decisions and drive results. • Serve as a trusted partner to clients, providing director-level consulting and support. • Drive quarterly and annual strategic plans, recaps, and metrics reviews with clients. • Manage budgets, contracts, scopes of work, and ensure profitability across projects & accounts. • Manage top-level communication with clients regarding contracting, budgets, payment schedules, scope changes, timelines, etc. • Manage the professional development of FTE team members on the account and facilitate the growth of our people and client services discipline. • Field inbound requests from the client for new project requests and encourage growth of accounts through organic opportunities and strategic initiatives. • Support in drafting RFP responses, budget estimates, and program documentation. • Be forward-thinking, anticipate the needs of our clients and identify ways to optimize efficiency. • Develop and maintain a strong knowledge of BeCore’s past programming to provide the most relevant information/case studies/capabilities related to specific opportunities.
Job Requirements
- Bachelor’s degree or equivalent experience.
- 7–10 years of leadership in experiential marketing, brand management, Sports Team expertise.
- Agency experience preferred.
- 3+ years of direct people management, including manager-level reports.
- Strong strategic and creative problem-solving skills.
- Experience across various sport categories.
- Expertise in Basketball or Soccer is a positive.
- Proven success consulting with and managing Fortune 500 client relationships.
- Talented presenter with strong communication skills and executive presence.
- Hands-on leader with strong organizational and project management skills.
- High energy, collaborative, solution-oriented leader aligned with BeCore values.
- Demonstrates the Core Values and Personality articulated in 'The BeCore Way'.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Related Guides
Related Categories
Related Job Pages
More Client Services Representative Jobs
Client Services CFO – Consumer Products
Propeller IndustriesPropeller Industries is a strategic finance and accounting partner for venture-stage and high-growth companies.
• Build and own a portfolio of venture-backed companies worth $3-5M in annual revenue • Attend leadership meetings and participate in board prep as a trusted advisor • Provide financial insight, operational guidance, and strategic perspective for client decision-making • Build and lead engagement teams across U.S. and international personnel
Client Services CFO – B2B
Propeller IndustriesPropeller Industries is a strategic finance and accounting partner for venture-stage and high-growth companies.
• Build a $3-5M Portfolio • Lead 20-40 Companies • Shape the Future of Finance • Own the full B2B sales cycle—from initial outreach through signed engagement • Build and maintain a robust pipeline through networking, referrals, and strategic outreach • Develop compelling proposals that articulate Propeller's value to sophisticated buyers • Collaborate with business development and leadership to pursue strategic opportunities • Expand within existing accounts and generate referrals from satisfied clients • Serve as primary relationship owner and CFO advisor for your portfolio of B2B clients • Transform monthly financial reviews from backward-looking reports into strategic conversations that drive decisions • Participate in client leadership meetings and board prep—earning direct access to CEOs • Provide financial insight, operational guidance, and business strategy support • Build and lead engagement teams across U.S. and international personnel • Own financial performance of your portfolio—optimizing margins, managing utilization, driving profitability
Client Support Professional – Call Rep
Web HostingHosticon.com provides Web Hosting, VPS, dedicated servers, domain names, email hosting. Cloud Hosting, etc
• Provide customer service support to clients of ARISE® Virtual Solutions, which partners with Fortune 500 companies across various industries. • Assist customers through inbound calls, live chat, and email support.
• support client success by ensuring the accurate and timely delivery of client data files, letters, and reporting • oversee end-to-end workflows as claims progress through audit, QA, and review processes • perform detailed, quality-focused analysis and QA of client data files and letters to ensure accuracy and compliance • leverage tools, reports, and metrics to proactively perform first-level analysis of errors related to files, letters, and overall workflows • analyze complex data sets to identify trends, issues, and actionable insights • conduct claim research as requested by Account Management or Clients • translate client-specific requirements and processes between technical and non-technical partners • collaborate with implementation teams and internal stakeholders to ensure client deliverables meet requirements • participate in client calls and provide clear, professional updates on KPIs, reporting, and claim status • monitor and proactively drive improvements related to KPIs, including recovery conversion, fallout management, and client SLAs • provide regular updates to leadership on workflow status, trends, and key metrics



