Role Description Zama is hiring a Sales, Growth & Strategy Lead for TokenOps, its newly acquired token operations platform. TokenOps will continue to operate independently, with the same CEO and team, and a sharper mission: bringing Fully Homomorphic Encryption to vesting, distributions, and treasury flows on public blockchains. You’ll be Team Member #7 at TokenOps and will report directly to the CEO (Fabio). Around 80% of your time will focus on growth (sales, BD, marketing, acquisition). The remaining 20% will be dedicated to strategy and special projects. Growth, Sales & BD (80%) - Own the pipeline end-to-end: outbound, inbound, qualification, onboarding, activation, and expansion. - Evangelize the product and help close deals alongside the CEO. - Build strategic partnerships and co-marketing collaborations that expand TokenOps’ reach. - Hit revenue and pipeline targets and report on commercial metrics. - Run acquisition across both paid and organic channels. - Own the content engine and co-marketing: blog posts, social, newsletter, thought leadership, joint campaigns, guest posts, podcast swaps, and conference partnerships. - Drive SEO and GEO from zero, including keyword research, on-page work, link-building, and content briefs. - Run our social presence (X, LinkedIn) and community touchpoints. - All of the above can be achieved solo or by progressively leading a team and/or freelancers/agencies. Strategy & Chief of Staff (20%) - Partner with the CEO on strategic projects: market sizing, competitive analysis, pricing, GTM bets, and new product bets. - Prepare materials for Zama’s CEO and Board: quarterly updates, strategic reviews, and integration touchpoints. - Prepare the CEO for partner meetings, conference talks, and ecosystem calls. - Firefight: whatever needs doing this week, you do it. - Bridge between commercial and product/engineering. Company Description

• Manage and publish across our main social channels; advocate for relevant product and SaaS topics; basic visual editing skills in Canva are a plus. • Collaborate with SaaS brands, influencers, and product management experts on joint campaigns and content. • Research and reach out to events for speaking opportunities, co-marketing sessions, and promotional visibility. • Turn long-form content (blogs, templates, webinars) into engaging short-form assets for social media and newsletters. • Support in drafting or editing English copy for new product features, announcements, or landing pages; basic SEO or copywriting understanding is expected. • Send PR pitches to journalists and list Usersnap in relevant databases and media platforms (e.g., HARO, guest posting opportunities). • Explore and suggest new AI or automation tools to make content distribution and reporting more efficient.

Role Description We are seeking a results-driven E-commerce & Digital Growth Manager to own and scale online sales performance across digital channels. This role is responsible for optimizing the entire customer journey—from product discovery and engagement to conversion and retention. You will oversee website performance, digital marketing, content strategy, marketplace growth, and customer engagement initiatives while driving measurable revenue growth. The ideal candidate combines strong Shopify expertise with hands-on experience in performance marketing, social media, email automation, and e-commerce analytics. Key Responsibilities - Shopify & Website Management - Manage and optimize the e-commerce platform, including product listings, collections, and merchandising strategies. - Enhance product pages, user experience, and website navigation to improve conversion rates. - Implement SEO best practices across products, collections, and content pages. - Monitor customer behavior and website performance to identify growth opportunities. - Drive continuous improvements in conversion optimization and customer experience. - Social Media & Content Strategy - Develop and manage content calendars aligned with product launches, campaigns, and business objectives. - Create engaging social media content and compelling brand messaging across digital channels. - Coordinate content production and provide creative direction for marketing assets. - Monitor audience engagement and identify opportunities to drive traffic and sales. - Performance Marketing - Manage and optimize paid advertising campaigns across Meta platforms. - Build audience segmentation, retargeting strategies, and product catalog campaigns. - Analyze campaign performance, customer acquisition costs, and return on ad spend. - Continuously test creatives, messaging, and targeting strategies to improve results. - Email & Customer Retention - Create and execute email marketing campaigns and automated customer journeys. - Optimize abandoned cart recovery, customer retention, and repeat purchase initiatives. - Develop personalized communication strategies to increase customer lifetime value. - WhatsApp Commerce & Customer Engagement - Enhance customer communication workflows and sales engagement processes. - Create campaign templates, broadcasts, and customer retention programs. - Improve response times, engagement levels, and conversion rates through direct communication channels. - Marketplace & Channel Growth - Manage third-party marketplace presence and optimize product listings. - Monitor channel performance and identify opportunities to expand online revenue streams. - Ensure consistent brand presentation and product visibility across all sales channels. - Reporting & Analytics - Track and analyze key performance metrics across digital channels. - Prepare regular reports covering sales performance, traffic, conversions, advertising effectiveness, and customer engagement. - Use data-driven insights to recommend strategies for revenue growth and operational improvements. Qualifications - 3–5 years of experience managing Shopify-based e-commerce businesses. - Proven experience driving revenue growth for DTC, lifestyle, fashion, apparel, or consumer brands. - Strong expertise in Meta Ads, Social Media Marketing, and digital customer acquisition. - Hands-on experience with Shopify SEO, merchandising, and conversion optimization. - Knowledge of email marketing platforms and customer lifecycle automation. - Strong analytical mindset with the ability to interpret data and translate insights into action. - Experience managing multiple online sales channels and marketplace platforms. - Excellent project management and organizational skills. - Strong communication and collaboration abilities, with experience working across marketing, content, and business teams. - Commercially driven, customer-focused, and passionate about building high-performing digital sales channels.

• Lead PolyAI's growth strategy across web, paid media, demand generation, lifecycle, and builder/PLG activation • Build and scale a high-performing growth engine that drives awareness, engagement, pipeline, and revenue • Own the website as a strategic growth asset: positioning, buyer journeys, conversion, and experimentation • Set the paid media strategy and investment model across channels, with clear accountability for performance and efficiency • Lead named-account ABM and precision-marketing programs with defined plays, signals, and orchestration, alongside Product Marketing and Sales • Build lifecycle and nurture programs that support acquisition and expansion • Establish a rigorous operating cadence, including pipeline reporting by stage, source, and segment • Use data to decide where to invest, where to improve, and where to stop • Hire, develop, and lead a strong team