• Lead technical discovery and implementation planning for enterprise integrations and migrations involving Keeper PAM and Keeper Secrets Manager (KSM) • Drive end-to-end migration engagements from legacy PAM and secrets solutions to Keeper, including environment assessment, migration planning, execution, validation, and cutover readiness • Implement secure identity, credential, and secrets-management patterns for both human and non-human identities across customer environments (e.g., Active Directory, Entra ID/Okta, Kubernetes, CI/CD systems, cloud services) • Conduct customer-facing workshops, architecture reviews, and technical planning sessions with stakeholders ranging from engineering teams to executive leadership • Build and automate integration and migration workflows using scripting and APIs (e.g., Python, PowerShell, Bash) to improve reliability, speed, and repeatability • Provide CI/CD and DevSecOps implementation guidance related to secrets injection, credential rotation, access controls, approvals, and policy-based guardrails • Create and maintain reusable technical assets: reference integrations, templates, scripts, runbooks, troubleshooting guides, and best-practice playbooks for common ecosystems (Azure DevOps, GitHub Actions, GitLab CI, Jenkins, Terraform/Helm, Kubernetes) • Serve as a technical advisor across pre-sales and post-sales activities for high-complexity opportunities, including evaluations and deployment planning (non-quota role) • Resolve complex technical issues during implementations and migrations, acting as an escalation resource to ensure customer success • Partner with Product, Engineering, and Support teams to communicate integration gaps, validate solutions, and improve product readiness based on field feedback • Maintain clear documentation of technical decisions, deployment status, and outcomes to enable effective handoffs and organizational learning

• Rapid prototyping and demonstration of technical software and hardware solutions in collaboration with developers, designers, product owners, and partner organizations • Coordinate solution design and architecture with existing product teams • Analyze technical alternatives and document key decisions • Address buy / lease / build decisions to support program cost and schedule analysis • Document architecture and product roadmap in coordination with developers, designers, and product owners • Support development, test, build, and deployment of software applications to unclassified and classified production environments

• Lead presales, solution architecture, and project management for the Egypt office. • Collaborate with the sales team to identify customer needs and propose Atlassian-focused solutions. • Conduct product demonstrations, proofs of concept, and workshops tailored to client use cases. • Prepare and deliver compelling RFPs, RFIs, and technical proposals. • Design scalable, secure and efficient solutions around Atlassian tools for cloud and data center instances. • Guide solution design, architecture, implementation, automations, and integrations across Atlassian platform. • Oversee and scale the Atlassian ecosystem ensuring best-in-class services. • Provide Customer Support on-site or remotely with high Quality of Service on Atlassian products. • Accountable on high Quality of Service and Customer satisfaction. • Manage and oversee the implementation of Atlassian solutions, ensuring delivery on time, within scope, and budget.

• Lead and Scale the Solutions Architect Team: Provide day-to-day leadership for the SA organization, setting clear expectations, priorities, and accountability. • Ensure the team operates as a cohesive unit aligned to business objectives and partner outcomes. • Develop and Mentor Solutions Architects: Own professional growth through coaching, structured feedback, and hands-on guidance. • Build technical depth, customer-facing effectiveness, and execution discipline across the team. • Define Standards for Solutions Architect Work and Deliverables: Establish consistent standards for how Solutions Architects scope, design, document, and hand off solutions. • Ensure clarity, quality, and repeatability in all SA outputs. • Own the Solutions Architect Operating Model and Processes: Design and continuously improve the operating model for the SA function, including intake, prioritization, engagement management, and delivery workflows. • Balance rigor with speed to support bridge solutions. • Drive Consistency and Quality Across Engagements: Ensure consistent execution by implementing review cadences, playbooks, and quality checks. • Measure, Inspect, and Improve Team Performance: Define and track metrics that reflect team effectiveness (e.g., throughput, reuse, cycle time, engagement success). • Use data and retrospectives to continuously raise the bar. • Champion Strategic Partner Relationships: Interface directly with enterprise partners, understand the underlying needs, and drive solutions that expand Shippo's product portfolio and enhance customer capabilities. • Set Technical Direction for Solution Delivery: Guide the team in creating solution architectures, API specifications, and bridge solutions using Shippo-approved infrastructure and processes. • Own the customer developer experience, including SDKs and documentation.