Title: Healthcare Manager Location: Parramatta Australia Full time job requisition id 356897 Job Description: Primary Details Time Type: Full time Worker Type: Employee Role Highlights - Location: Flexible on QBE office location in Australia - Type: Full time, permanent - Hybrid role, Happy to talk flexible working The opportunity This is a key leadership role within QBE's People Risk Claims business, where you'll lead a team of Injury Management Specialists and shape how healthcare services are delivered across our Claims portfolio in Workers Compensation (WC) ACT, NT & TAS as well as Compulsory Third Party (CTP) SA and QLD. You'll play a critical role in improving outcomes for injured people-driving effective treatment, rehabilitation and return to work strategies, while balancing customer experience, risk and financial performance. If you're passionate about leading high-performing teams and influencing better recovery outcomes at scale, this is a genuine opportunity to make a meaningful impact. About QBE - At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. - We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner. - What if you could have a positive impact - at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. Your new role You'll lead, influence and deliver across healthcare strategy and performance, including: - Leading and developing a team of Injury Management Specialists to deliver strong customer and business outcomes - Driving the implementation of injury management strategies to improve return to work and recovery outcomes - Providing expert technical guidance and coaching to uplift capability across the team - Managing complex and high-value claims, providing direction and oversight on strategy and resolution - Overseeing rehabilitation and treatment provider performance, ensuring quality, value and effectiveness - Identifying trends and insights to inform continuous improvement and claims performance outcomes - Managing cost drivers across treatment, rehabilitation and medico-legal services - Building strong relationships with internal stakeholders, suppliers and industry partners - Representing QBE in external forums and contributing to broader healthcare and claims strategy - Ensuring compliance with legislative and policy requirements across all activities About you - Experience in personal injury / People Risk Claims or strong exposure to the healthcare / rehabilitation ecosystem - Proven people leadership capability - Demonstrated success delivering initiatives that improve customer outcomes and operational performance - Strong stakeholder engagement and influencing skills across internal teams and external partners - Commercial and analytical mindset, able to balance cost, quality, risk and customer outcomes - Background in allied health, injury management or healthcare services Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: - 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance - Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice - 18 weeks' gender-equal flexible leave for all new parents, including paid super To learn more about benefits of working with us, click here. Awards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: - 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program - 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards - Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates To learn more about our achievements, click here. How to Apply If you're looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. Your career. At the heart of it. QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact. Skills: Analytical Thinking, Claims Analysis, Claims Settlement, Cost Management, Critical Thinking, Customer Service, Disability Claims, Financial Management, Individual Resilience, Injury Management, Intentional collaboration, Managing performance, Personal Injury Claims, Risk Management, Team Management Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Role Description We are seeking a highly skilled and strategic leader to manage our Electronic Data Migration and Implementation (EDMI) technology team. In this critical leadership role, you will manage a talented team operating across iSeries RxClaim and Azure platforms. Your primary focus will be directing the conversion and loading of inbound historical claims and prior authorization data from external PBMs during client onboarding as well as data copies for existing clients. Secondarily, you will drive continuous process improvements, deliver enhanced products, partner with other internal teams such as Test360 and oversee code deployments for system enhancements. You will lead "white glove" implementations for our most challenging health plan partners, spanning Medicare, Medicaid, Commercial, and HIX lines of business. Working closely with business partners and IT Agile Practitioners, you will ensure customer requirements are accurately translated and commitments are met on time. As a dedicated people leader, you will set the team's vision, balance workloads, conduct Common Reviews, manage training, and mentor your team. By utilizing approved digital tools and automated practices, you will guide your team to streamline requirements analysis and optimize data-migration workflows. You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities - Lead, mentor, and set the strategic vision for the Electronic Data Migration and Implementation (EDMI) team operating across iSeries RxClaim and Azure environments, fostering professional growth and ensuring proper training. - Oversee the end-to-end operational execution of converting, validating, and loading inbound historical claims and prior authorization data from external PBMs as part of client onboarding. - Oversee execution of data copies for existing clients when business structures change. - Drive operational process improvements, deliver enhanced products, and oversee code deployments for systems enhancements and new features. - Support high-visibility, "white glove" implementations for challenging health plan partners across Medicare, Medicaid, Commercial, and HIX lines of business. - Collaborate closely with business stakeholders and IT Agile Practitioners to translate customer requirements accurately and ensure all team commitments are met on time. - Direct all people management activities, including workload balancing, team mentoring, discipline, training programs, and conducting Common Reviews. - Leverage enterprise-approved AI tools to streamline daily workflows, analyze complex requirements, and automate migration mapping tasks. - Evaluate emerging data migration and technology trends to drive operational process improvements and strategic innovation. - Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI. Qualifications - 8+ years of experience in data migration, systems management, or IT operations in a technology environment. - 3+ years of experience in Pharmacy Benefit Management (PBM) or healthcare IT, with direct experience working with PBM platforms (e.g., RxClaim). - 3+ years of experience as a people manager leading and mentoring technology teams, including balancing workloads, conducting performance evaluations, and managing discipline. - 3+ years of experience managing data conversion, data loading, or onboarding operations (e.g., historical claims or prior authorization data). - 2+ years of experience working closely with business partners and IT Agile Practitioners to translate requirements and deliver projects. - 1+ years of experience utilizing automated workflows, scripting, or enterprise-approved AI tools to streamline processes or automate team tasks. Preferred Qualifications - Bachelors degree in information technology or related field. - Proven experience supporting high-stakes, "white glove" implementations for Medicare, Medicaid, Commercial, or HIX clients. - Deep knowledge of PBM structures, claim adjudication processes, and prior authorization data schemas. - Technical familiarity with iSeries/AS400 environments and Microsoft Azure cloud platforms. - Experience with SQL, COBOL, and/or RPG programming. - Experience working within Agile frameworks and utilizing Agile tools (e.g., Rally). - Outstanding communication, collaboration, and stakeholder management skills with a strong customer-centric focus. - Demonstrated ability to adopt and champion modern technical practices, such as utilizing approved AI or automation tools, to reduce manual data conversion tasks. Requirements - All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Title: Manager - Data Migration Location: Canberra ACT, Australia• Melbourne VIC, Australia• East Perth WA 6004, Australia• Brisbane QLD, Australia• Tasmania, Australia• Adelaide SA, Australia• Sydney NSW, Australia• Darwin NT, Australia Job Description: - Join the world’s largest humanitarian movement and drive the migration of complex, business-critical data - 12-month Project role - Part time (30.4 hours per week) - Flexible location + hybrid working About Red Cross Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. About the role Be at the forefront of a major digital transformation at Australian Red Cross as our Data Migration Manager within the IT Application Delivery team. This is a high-impact role where you will lead the end-to-end data migration strategy for the Client Services and Billing System (FFS) program—critical to enabling our transition to a modern, fee-for-service operating model. You’ll drive the migration of complex, business-critical data from a diverse legacy landscape (including Pivotal CRM, Access Databases, and other program-specific portals) into a Microsoft Dynamics 365 ecosystem (Finance, Supply Chain Management and CRM). Your expertise will ensure data is trusted, secure and audit-ready, directly supporting compliant service delivery, accurate activity-based billing across multiple service lines and regulatory obligations—particularly within sectors such as Aged Care. You’ll design and execute robust migration approaches that: - Ensure high data quality, accuracy and integrity across all migrated datasets - Align with complex billing structures and regulatory frameworks (including Aged Care Act requirements) - Safeguard and preserve critical service, client and financial data - Enable a smooth transition with minimal operational disruption About you You are a highly capable Data Migration professional who thrives in complex, fast-paced IT environments and has a proven ability to lead large-scale migration initiatives end to end. You bring a strong blend of technical expertise, commercial insight and stakeholder leadership, enabling you to deliver high-quality, compliant data outcomes across enterprise platforms. You’re confident analysing, designing and implementing data migration solutions, and enjoy working across multiple systems, vendors and teams to ensure data is accurate, secure and aligned with regulatory and business requirements. Both strategic and hands-on, you excel at translating complex data challenges into practical, scalable solutions that drive real business impact. Key person requirements - Proven ability to lead and collaborate with diverse teams, fostering an inclusive and high-performing environment - Strong problem-solving capability, with experience using data and insights to identify risks and deliver effective solutions - Advanced analytical skills with experience delivering complex, large-scale data migration projects - Excellent communication skills, with the ability to engage both technical and non-technical stakeholders - Ability to interpret and translate regulatory and compliance-driven data requirements - Deep understanding of data migration methodologies (ETL/ELT), data mapping, transformation and data quality frameworks - Experience with Microsoft Dynamics 365 (Finance, Supply Chain Management and/or CRM), and strong knowledge of relational databases (e.g. SQL Server) - Solid understanding of integration platforms and data ecosystems, with exposure to tools such as Boomi preferred - Strong commercial acumen, particularly in financial and billing data structures - Working knowledge of IT service management, SDLC and Agile delivery methodologies - Demonstrated project and vendor management experience in multi-vendor environments - Hands-on experience with cloud platforms (Azure and/or AWS) and modern data architectures - Experience implementing master data management practices and frameworks - Familiarity with data pipelines, workflow tools and visualisation platforms such as Power BI - Resilient, adaptable and accountable, with a strong focus on delivering customer-centric outcomes Benefits that act for you, while you act for humanity Work flexibility: Australian Red Cross offers flexible & hybrid working designed to balance flexibility with purposeful in-office collaboration; strengthen team culture, build trust, and drive engagement. Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave. Life, Health & Wellbeing: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice via our Employee Assistance Program (EAP) provider, Converge International. Career development: Access to ongoing learning, training, and development. Further information This role is covered by the Social, Community, Home Care and Disability Services Award - Level 6. We are offering a competitive salary + superannuation + salary packaging options. For additional enquiries, please contact Madan Sadasivam on 0409 777 077 for a confidential discussion. We encourage candidates to submit an application ASAP as we will be reviewing applications as they are submitted and may fill this role earlier than the advertised closing date. While we appreciate all interest in our organisation, we won’t engage with or accept candidates from agencies or consulting firms on this occasion. Job Ref# 13587 Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities. Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more. Job details Job family Technology Job function Individual Contributor Pay type Salary

Title: Senior Case Manager - Retail Claims Location: Melbourne Australia time type: Full time job requisition id: JR-65245 Job Description: At AIA we don't simply believe in being 'the best'. We believe in better - because there's no limit to how far 'better' can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on. The Opportunity: This is an exciting full time permanent opportunity for a Senior Case Manager within our Retail Claims team. Join an award-winning team, that values experience and will help you build on the career momentum you've already worked so hard to achieve. We want you to feel part of something bigger, empowered to do the right thing and make a difference in every interaction. To do this successfully you will: - Manage own claims portfolio including more complex claims, and proactively contribute to the overall achievement of claims turnaround times and SLAs - Ensure that the quality, including presentation, accuracy and detail of claims assessments meets or exceeds the business unit minimum performance standards. - Make sure that there is a close and productive working relationship with the Claims Development team ensuring the skills learnt are transferred into the workplace - Be aware of the importance and value of good business relationships between all stakeholders and taking accountability for maintaining those relationships - Participate in initiatives to help achieve claims strategy and develop a high-performance culture, including the delivery of projects as required - Actively participate in any other tasks, projects or responsibilities assigned from time to time by Management. Successful applications will demonstrate: - Previous claims assessing experience in a Life, Workers Compensation and/or Health Insurance - Maintaining quality stakeholder management/relationships - Customer First Approach Why choose AIA: At AIA, we've made a promise to help people live healthier, longer, better lives. And it starts with our own people. - Career progression offered through internal pathway program - On the job training and induction program - Free membership to AIA Vitality health and wellbeing program - Four additional recharge days per year in addition to annual leave - Competitive salary + Bonus potential + Staff discounts - Hybrid work - WFH 2 days per week - Discounted parking available + public transport + amenities close by At AIA Australia, we're proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group - it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they're different. What makes us truly different at AIA, is the difference we make in people's lives. We are proud that this difference has been recognised in the 2024 ANZIIF awards by being named Life Insurance Company of the Year.