Bendigo Bank

Business Relationship Manager | Cairns Location: Cairns Australia Job ID: 874 Business Unit: Business Banking Job Family: Banking Category: Business Banking Location: Cairns, QLD, AUS, 4870 Employment Type: Permanent Employee Class: Full Time Job Description: Help to shape local business landscape. At Bendigo Bank, we're not just looking for another banker. We're searching for a strategic partner to manage a complex, high-value portfolio and drive significant growth. This is your opportunity to leverage your expertise, operate with autonomy, and mentor the next generation, all while being part of a bank that genuinely invests in the prosperity of its communities. Your New Domain As our Business Relationship Manager (Small Business Banker), you will be the face of Bendigo Bank for a diverse portfolio of small businesses across the Cairns region. You'll move beyond transactional banking, providing insightful, holistic financial solutions for complex lending needs up to $3 million TAE. Operating with a significant Delegated Lending Authority (DLA), you will have the autonomy to make decisions and deliver results. This is a full-time, hybrid role based in our local Regional Office, offering the flexibility to balance your work and life and further your career ambitions and ongoing development. What your impact will look like: - Driving the acquisition and growth of a high-value commercial portfolio with a focus on small business clients. - Building a robust pipeline by strategically networking within your local dynamic business and industry circles. - Acting as a trusted advisor by analysing complex financial statements and structuring innovative, win-win solutions across areas like Debtor & Equipment Finance, Wealth, and Financial Markets. - Exercising your Delegated Lending Authority (DLA) to make timely and commercially astute credit decisions. - Mentoring and coaching other Business Relationship Managers and Associates, sharing your expertise to elevate the entire team's capability. - Collaborating with Regional Managers, Branch networks, and Credit Risk partners to ensure a seamless customer experience and maintain portfolio quality. What You Bring to the Table - A proven track record in a frontline or supporting Business Banking role, successfully managing a complex portfolio of small business clientele. - Demonstrated expertise in commercial lending, including cash flow lending, credit analysis, and risk management principles. - Strong commercial acumen and financial analysis skills, with the ability to interpret detailed financial statements and market trends. - A natural talent for business development, with a history of building and converting a strong sales pipeline. - Exceptional relationship management and negotiation skills, with the ability to influence and partner with senior stakeholders. - A tertiary qualification in Finance, Business, or a related discipline. Why Choose Bendigo Bank? - Impact and Autonomy: We trust our experts. With a significant DLA, you'll have the authority to make a real difference for your clients and the bank. - A Culture of Care: Join a team that truly values your contribution, supports your growth, and is committed to creating a diverse and inclusive environment. - Flexibility that Works: We champion hybrid and flexible work. Let's discuss what a balanced lifestyle means for you. - Career Trajectory: Grow with us. From leadership and mentoring opportunities to our corporate university 'BEN U', we invest in your professional development. Ready to Make a Bigger Impact? If you're a strategic thinker and a passionate banking professional ready to take ownership of a significant local portfolio, we want to hear from you. Apply Now to build a bigger, better future with us. We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process. Still in two minds? Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application! Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay apply now!

Customer Advisor Location: Bunbury Australia Job Description: Customer Advisor (part time - 5 days pw) | Bunbury | WA Job ID: 644 Business Unit: Retail Banking Job Family: Banking Category: Branch Network Location: Bunbury, WA, AUS, 6230 Employment Type: Permanent Employee Class: Part Time It starts here. With Bendigo Bank… and you. We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen. Your role as a Customer Advisor puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals. Whether you're assisting customers with transactions, educating them about our online platforms or recommending products and services that best suit their needs, you'll value how it feels to make a difference in people's lives. In this dynamic and high-impact role, you'll make your mark by: - Exploring customers' needs through in-depth conversations to help them achieve their financial goals and partnering with different specialists within the branch. - Keeping up with constant change. You'll support our customers with their digital literacy and online banking needs as we continue to innovate our offerings. - Being the face of the branch and customer service. Become our customer's go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefront. - Embracing an attitude of lifelong learning. Bring your brilliant mind, and we'll help you take your career to the next level with on-the-job training and external development opportunities. - Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way! This is a permanent, part-time position located in Bunbury WA. The roster is 70 hours per fortnight. ROSTER DETAILS - Monday - Friday 8.45am - 4.15pm (7 hours per day). What you'll bring to the role To succeed in this role, you'll consistently deliver exceptional customer service. We'd love you to have: - Experience in customer service environment and the ability to achieve targets - Strong attention to detail to ensure secure, accurate transactions with a risk mindset - Confidence to communicate with new and existing customers face to face and over the phone - Eagerness to understand and communicate what makes our bank different - Drive for collaboration - mateship is crucial for us to work together and achieve our goals - Experience in the banking and finance industry is a plus but certainly not essential So, why work with us? - Want big impact that matters? Here, you'll know your work directly benefits the customers and communities we all serve. - Want to be more than just a number? Join a team that truly values you - and that gets more and more diverse, every day. - Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you. You'll also get access to a great range of benefits, including: - Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members. - Our corporate university 'BEN U' to take your learning to the next level. We're making better, bigger. And we'll get there with you. Think you're our newest customer service expert? Now's the time to set your sights even higher - on the future you and the future career you deserve. Apply now! Please note - after submitting your application, you will receive an email within one business day to complete a Pymetrics online gaming assessment. If you don't see the email in your inbox, please check your junk folder. We believe a diverse workforce supported by an inclusive culture is central to our success, and we're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success, please don't hesitate to reach out if you require any adjustments to the application or interview processes. Screening and interviews may commence prior to closing date. We are committed to responding to all candidates, regardless of the outcome of your application.

Title: Customer Advisor Location: Hobart Australia Job Description: (part-time)onsite Job ID: 692 Business Unit: Retail Banking Job Family: Banking Category: Branch Network Employment Type: Permanent It starts here. With Bendigo Bank… and you. We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen. Your role as a Customer Advisor puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals. Whether you're assisting customers with transactions, educating them about our online platforms or recommending products and services that best suit their needs, you'll value how it feels to make a difference in people's lives. In this dynamic and high-impact role, you'll make your mark by: - Exploring customers' needs through in-depth conversations to help them achieve their financial goals and partnering with different specialists within the branch. - Keeping up with constant change. You'll support our customers with their digital literacy and online banking needs as we continue to innovate our offerings. - Being the face of the branch and customer service. Become our customer's go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefront. - Embracing an attitude of lifelong learning. Bring your brilliant mind, and we'll help you take your career to the next level with on-the-job training and external development opportunities. - Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way! This is a permanent, part-time position located in Hobart. The roster is 61.5 hours per fortnight, 5 days per week. The roster details are: Monday - 09:30am to 04:30pm Tuesday - 09:00am to 04:30pm Wednesday - 10:00am to 04:30pm Thursday - 10:00am to 04:30pm Friday - 09:30am to 04:30pm What you'll bring to the role To succeed in this role, you'll consistently deliver exceptional customer service. We'd love you to have: - Experience in customer service environment and the ability to achieve targets - Strong attention to detail to ensure secure, accurate transactions with a risk mindset - Confidence to communicate with new and existing customers face to face and over the phone - Eagerness to understand and communicate what makes our bank different - Drive for collaboration - mateship is crucial for us to work together and achieve our goals - Experience in the banking and finance industry is a plus but certainly not essential So, why work with us? - Want big impact that matters? Here, you'll know your work directly benefits the customers and communities we all serve. - Want to be more than just a number? Join a team that truly values you - and that gets more and more diverse, every day. - Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you. You'll also get access to a great range of benefits, including: - Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members. - Our corporate university 'BEN U' to take your learning to the next level. We're making better, bigger. And we'll get there with you. Please note - after submitting your application, you will receive an email within one business day to complete a Pymetrics online gaming assessment. If you don't see the email in your inbox, please check your junk folder. We believe a diverse workforce supported by an inclusive culture is central to our success, and we're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success, please don't hesitate to reach out if you require any adjustments to the application or interview processes.

Customer Advisor (part-time) | Mildura Eighth Street | VIC Job ID: 672 Business Unit: Retail Banking Job Family: Banking Category: Branch Network Location: Mildura, VIC, AUS, 3500 Employment Type: Permanent Employee Class: Part Time On-site Job Description: It starts here. With Bendigo Bank… and you. We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen. Your role as a Customer Advisor puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals. Whether you're assisting customers with transactions, educating them about our online platforms or recommending products and services that best suit their needs, you'll value how it feels to make a difference in people's lives. In this dynamic and high-impact role, you'll make your mark by: - Exploring customers' needs through in-depth conversations to help them achieve their financial goals and partnering with different specialists within the branch. - Keeping up with constant change. You'll support our customers with their digital literacy and online banking needs as we continue to innovate our offerings. - Being the face of the branch and customer service. Become our customer's go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefront. - Embracing an attitude of lifelong learning. Bring your brilliant mind, and we'll help you take your career to the next level with on-the-job training and external development opportunities. - Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way! This is a permanent, part-time position located in Mildura. The roster is 39 hours per fortnight, 3 days per week. The roster details are: Wednesday & Thursday 09:15am to 04:15pm and Friday 09:15am to 05:15pm. What you'll bring to the role To succeed in this role, you'll consistently deliver exceptional customer service. We'd love you to have: - Experience in customer service environment and the ability to achieve targets - Strong attention to detail to ensure secure, accurate transactions with a risk mindset - Confidence to communicate with new and existing customers face to face and over the phone - Eagerness to understand and communicate what makes our bank different - Drive for collaboration - mateship is crucial for us to work together and achieve our goals - Experience in the banking and finance industry is a plus but certainly not essential So, why work with us? - Want big impact that matters? Here, you'll know your work directly benefits the customers and communities we all serve. - Want to be more than just a number? Join a team that truly values you - and that gets more and more diverse, every day. - Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you. You'll also get access to a great range of benefits, including: - Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members. - Our corporate university 'BEN U' to take your learning to the next level. We're making better, bigger. And we'll get there with you. We believe a diverse workforce supported by an inclusive culture is central to our success, and we're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background.

Title: Head of Financial Crime Advisory and Training Job Description: Job ID: 816 Business Unit: Compliance & Financial Crime Risk Job Family: Risk & Compliance Category: Risk, Compliance & Audit Location: Melbourne, VIC, AUS, 3000 | Adelaide, SA, AUS, 5000 | Bendigo, VIC, AUS, 3550 | Brisbane, QLD, AUS, 4000 | Sydney, NSW, AUS, 2000 Employment Type: Permanent Employee Class: Full Time We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen. It starts here. With Bendigo Bank… and you. Come and be part of a landmark transformation of our Financial Crime Risk (FCR) function. As we build a best-in-class financial crime second line of accountability, this is a unique opportunity to provide critical oversight, strategic direction, and effective challenge, to detect, deter and disrupt all types of financial crime and help protect our bank, our customers, and our communities. We are currently recruiting multiple driven and experienced leaders to join this enhanced function. You’ll love the good you can do here. In these pivotal leadership roles: Senior Managers, Heads of and Deputy MRLO, you will be instrumental in shaping the future of financial crime risk management at Bendigo Bank. You will help develop and embed a proactive, intelligence-led risk management framework that enables the bank to achieve its goals safely and soundly. As a leader in our Financial Crime Risk Department, you’ll make an impact by: - Developing and implementing the strategic direction for financial crime risk management. - Providing expert advice and effective challenge to the first line of accountability to uplift our overall financial crime risk management maturity. - Leading, mentoring, and inspiring a team of dedicated risk professionals. - Driving a culture of continuous improvement and proactive risk identification. About the Role The Head of Financial Crime Advisory and Training reports to Chief Compliance & Financial Crime Officer (and MLRO). - is to protect BEN from regulatory, reputational and financial risks by providing expert advice, guidance and training on AML/CTF, Sanctions, Fraud, ABC and FATCA/CRS (collectively, the Financial Crime Ecosystem). - Act as the "front door" for Financial Crime Risk, providing expert advice and guidance to all business units and ensuring they have the information required to execute their obligations. - Provide robust, independent challenge and oversight of the effectiveness of the Bank's financial crime control environment - Lead engagement on financial crime risk assessments and advise on the risk impact of new business initiatives, products, channels, and customer types. - Design, develop, and oversee a suite of enterprise-wide and role-specific financial crime training programs to uplift capability and awareness across the Bank. - Ensure all training programs remain current with the evolving regulatory landscape and industry best practices. - Collaborate closely with leaders across Financial Crime Risk and Financial Crime Operations to ensure the sustainable delivery of all financial crime programs What you’ll bring to the role Essential - Expert knowledge and demonstrated understanding of financial crime risk management (2nd Line) and the risk environment within financial services. - Proven ability to lead high-performing teams, drive change, and foster a proactive risk culture. - Demonstrated success in designing and implementing enterprise-wide financial crime training frameworks and systems. - Exceptional ability to build relationships, influence decisions, and provide effective challenge up to the executive level. - Skilled in overseeing financial crime risk throughout the change lifecycle, providing commercial judgment on new initiatives. - Strong understanding of business continuity to help the business manage and learn from financial crime incident Highly desirable · Post-graduate studies in Risk or Law · Professional qualifications are highly desirable e.g. ACAMS, CFA, AFCS Location: Melbourne, Bendigo, Adelaide, Sydney, or Brisbane with flexible hybrid options. Permanent full-time position. Why Bendigo Bank? This isn't just another role; it’s a reinvention. As part of a smaller, dynamic team, you’ll gain unparalleled exposure and experience. You'll do more, learn more, and grow more, with direct access to key leaders. If you are a resilient and driven leader who wants to make a tangible impact and build something exceptional, this is your opportunity. We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process. Still in two minds? Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application!

Lead the development and implementation of financial crime risk management strategies, provide expert oversight and advice, mentor a dedicated team, and drive a culture of continuous improvement in risk identification and management.

Head of Financial Crime Assurance Locations: Melbourne, Bendigo, Adelaide, Sydney, or Brisbane Hybrid Job ID: 754 Business Unit: Compliance & Financial Crime Risk Job Family: Risk & Compliance Category: Risk, Compliance & Audit Employment Type: Permanent Employee Class: Full Time Job Description: We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen. It starts here. With Bendigo Bank… and you. Come and be part of a landmark transformation of our Financial Crime Risk (FCR) function. As we build a best-in-class financial crime second line of accountability, this is a unique opportunity to provide critical oversight, strategic direction, and effective challenge, to detect, deter and disrupt all types of financial crime and help protect our bank, our customers, and our communities. We are currently recruiting multiple driven and experienced leaders to join this enhanced function. You'll love the good you can do here. In these pivotal leadership roles: Senior Managers, Heads of and Deputy MRLO, you will be instrumental in shaping the future of financial crime risk management at Bendigo Bank. You will help develop and embed a proactive, intelligence-led risk management framework that enables the bank to achieve its goals safely and soundly. As a leader in our Financial Crime Risk Department, you'll make an impact by: - Developing and implementing the strategic direction for financial crime risk management. - Providing expert advice and effective challenge to the first line of accountability to uplift our overall financial crime risk management maturity. - Leading, mentoring, and inspiring a team of dedicated risk professionals. - Driving a culture of continuous improvement and proactive risk identification. About the Role The Head of Financial Crime Assurance reports to Chief Compliance & Financial Crime Officer (and MLRO). - to protect BEN from regulatory, reputational and financial risks by establishing, leading and maintaining an independent Assurance framework across all categories of financial crime (AML/CTF, Sanctions, Fraud, ABC and FATCA/CRS). - provides assurance that financial crime controls and operational processes are implemented, operate effectively and comply with applicable financial crime requirements and obligations (e.g. policy, legislative, regulatory expectations) and BEN's risk appetite. - independent control testing and thematic reviews, the role has responsibility for the identification of financial crime issues, tracking, remediation oversight and closure validation ensuring that deficiencies identified through the assurance activity are appropriately managed, remediated and sustainably resolved. - Lead and develop a high-performance Financial Crime Assurance team, driving a culture of independent challenge and expert insight to verify the effectiveness of the Bank's financial crime controls. What you'll bring to the role Essential - Expert knowledge and demonstrated understanding of financial crime risk management (2nd Line) and the risk environment within financial services. - Demonstrated experience establishing and managing assurance and assurance testing frameworks in a leading international or domestic financial institution - either 2nd or 3rd Line - Best practice technical expertise in interpretation of financial crime legislation and obligations. - Experience in presenting financial crime information to senior stakeholders (e.g. committees, senior management, Boards) - Tertiary qualifications in law, commerce, accounting, economics or other related discipline are. essential. Highly desirable - Post-graduate studies in Risk, Accounting or Law - Professional qualifications are highly desirable e.g. ACAMS, CFA, AFCS Location: Melbourne, Bendigo, Adelaide, Sydney, or Brisbane with flexible hybrid options. Permanent full-time position. Why Bendigo Bank? This isn't just another role; it's a reinvention. As part of a smaller, dynamic team, you'll gain unparalleled exposure and experience. You'll do more, learn more, and grow more, with direct access to key leaders. If you are a resilient and driven leader who wants to make a tangible impact and build something exceptional, this is your opportunity. We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process. Still in two minds? Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don't tick every box we still want to see your application! We're making better, bigger. And we'll get there with you. Now's the time to set your sights even higher - on the future you and the future career you deserve.

Title: Title: Technical Product Owner - Fraud and Financial Crime Technology Location: Melbourne Australia Job Description: "It begins at Bendigo Bank" We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen. It starts here. With Bendigo Bank… and you. About the opportunity We are looking for a skilled Technology Product Owner to lead our Fraud and Financial Crime technology team. In this role, you will be pivotal in shaping the technical roadmap and managing the product backlog to protect our customers and the bank from financial crime. You will collaborate closely with various teams, including Financial Crime, Data Platforms, and Engineering, to enhance our detection systems and ensure they meet strategic and regulatory needs. The ideal candidate will bring a wealth of experience in the AML/CTF and Fraud landscape, a strong understanding of big data environments, and proven experience in a Product Owner role. If you are a strategic thinker with excellent communication skills and a passion for technology, we would be delighted to hear from you. In this role you'll get to… - Define and execute a robust technical roadmap for Fraud and Financial Crime platforms, aligning engineering efforts with business strategy and regulatory requirements - Drive the continuous improvement of Fraud and Financial Crime platforms and oversee system health and the requirement for low-latency / high-accuracy processing. - Own and prioritise the product backlog translating high level business requirements into detailed user stories - Partner with Financial Crime, Data Platforms and Engineering teams to ensure technical changes are operationally viable, meet compliance requirements and align with the technical roadmap. What you'll bring to the role To be successful in the role you will have: - Experience within the AML/CTF and Fraud landscape with a deep understanding of platforms used to support Know Your Customer (KYC), Sanctions Screening and Fraud detection. - Experience with big data environments with a strong understanding of data pipelines, data quality and lineage standards. - Experience in a Product Owner or similar role, with a strong understanding of Agile principles, backlog management, and roadmap development. - Familiarity with the Australian financial services regulatory landscape is highly desirable. - Excellent communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. So, why work with us? - Want big impact that matters? Here, you'll know your work directly benefits the customers and communities we all serve. - Want to be more than just a number? Join a team that truly values you - and that gets more and more diverse every day. - Want career opportunity AND flexibility? Achieve both here, where we know that balance and progression go hand in hand. You'll also get access to a great range of benefits, including: - Hybrid work? Flexible hours? A compressed work week? Our flexible work options are designed to suit your life. We offer flexible work options that put our people first. - Health and well-being support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members. - Take your learning to the next level through opportunities like our corporate university 'BEN U' or at an external provider of your choice. We're making better, bigger. And we'll get there with you Could you be our newest team member? Now's the time to set your sights even higher - on the future you and the future career you deserve. Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay apply now! We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process. Still in two minds? Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don't tick every box we still want to see your application! We love the support recruitment agencies give our businesses every day, however, we have got this. Our superstar talent advisors will reach out to our fabulous panel if we need a helping hand.

Engineering Manager - Fraud and Financial Crime Technology Location: Melbourne, VIC, Australia Full-time Hybrid Job Description: "It begins at Bendigo Bank" We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen. It starts here. With Bendigo Bank… and you. About the opportunity We are seeking an experienced and inspiring Engineering Manager to lead our high-performing teams in the Fraud and Financial Crime Technology space. This is a fantastic opportunity to guide the development and operation of the critical platforms that protect our bank and customers from financial crime. If you are passionate about building great teams and tackling complex challenges in a highly regulated environment, we would love to hear from you. In this role you'll get to… - Lead, mentor, and grow multiple teams of software engineers, while hiring top talent and fostering a great team culture. - Maintain the operations of key Fraud and Financial Crime platforms used to support Know Your Customer (KYC), Sanctions Screening and Fraud detection, ensuring they are reliable and scalable. - Contribute to the development of the technical roadmap, support key architectural decisions, and manage the budget and vendor relationships for your teams' platforms. What you'll bring to the role To be successful in the role you will have: - Proven experience as an Engineering Manager or Technical Lead, with an excellent track record of leading, mentoring, and growing engineering teams. - A technical background in software engineering, with hands-on experience in a modern tech stack. - Proficiency in real-time stream processing and handling large-scale datasets for behavioural analysis. - Demonstrable experience with AML/CTF/Fraud detection platforms and workflows and implementing DevSecOps. - Experience working within a highly regulated environment, preferably Australian financial services (with knowledge of APRA standards). - Excellent stakeholder management and communication skills, with the ability to influence and align teams and leaders across the organisation. - Experience with Agile methodologies, managing technical roadmaps and backlogs. So, why work with us? - Want big impact that matters? Here, you'll know your work directly benefits the customers and communities we all serve. - Want to be more than just a number? Join a team that truly values you - and that gets more and more diverse every day. - Want career opportunity AND flexibility? Achieve both here, where we know that balance and progression go hand in hand. You'll also get access to a great range of benefits, including: - Hybrid work? Flexible hours? A compressed work week? Our flexible work options are designed to suit your life. We offer flexible work options that put our people first. - Health and well-being support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members. - Take your learning to the next level through opportunities like our corporate university 'BEN U' or at an external provider of your choice. We're making better, bigger. And we'll get there with you Could you be our newest team member? Now's the time to set your sights even higher - on the future you and the future career you deserve. Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay apply now! We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process. Still in two minds? Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don't tick every box we still want to see your application! We love the support recruitment agencies give our businesses every day, however, we have got this. Our superstar talent advisors will reach out to our fabulous panel if we need a helping hand.

Title: Title: Customer Service Officer (Part-time) | Community Bank North Richmond | NSW Location: Sydney Australia Job Description: 948190 Part Time It starts here. With Bendigo Bank… and you.  We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.  Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals. Whether you’re assisting customers with transactions, educating them about our online platforms or recommending products and services that best suit their needs, you’ll value how it feels to make a difference in people’s lives. In this dynamic and high-impact role, you’ll make your mark by: - Exploring customers’ needs through in-depth conversations to help them achieve their financial goals and collaborating with different specialists within the branch. - Keeping up with constant change. You’ll support our customers with their digital literacy and online banking needs as we continue to innovate our offerings. - Being the face of the branch and customer service. Become our customer’s go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefront. - Embracing an attitude of lifelong learning. Bring your brilliant mind, and we’ll help you take your career to the next level with on-the-job training and external development opportunities. - Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way!  This is a Permanent part-time position in North Richmond, NSW. Working hours are 42.25 per fortnight. Roster is Wednesdays, Thursdays & Fridays 8.45 am - 5.15 pm. What you’ll bring to the role To succeed in this role, you’ll consistently deliver exceptional customer service. We’d love you to have: - Experience in customer service and a comfort in uncovering customer needs and meeting performance targets - Strong attention to detail to ensure secure, accurate transactions with a risk mindset - Confidence to communicate with new and existing customers face to face and over the phone - Eagerness to understand and communicate what makes our bank different  - Drive for collaboration - mateship is crucial for us to work together and achieve our goals - Experience in the banking and finance industry is a plus but certainly not essential   - An interest in and or a connection to the local Community. Our Community Banking model Community Banking operates on a shared revenue model based on 'profit-with-purpose'. This approach ensures that the profits generated are reinvested directly into the communities that create them, funding local initiatives such as infrastructure improvements, event sponsorships, and scholarship programs. By joining a Community Bank branch, you become part of a dedicated team focused on promoting local growth and nurturing meaningful relationships. Our branch staff are actively engaged in community events, providing support to small businesses, and addressing the specific needs of the community. So, why work with us?  - Want big impact that matters? Here, you’ll know your work directly benefits the customers and communities we all serve.  - Want to be more than just a number? Join a team that truly values you – and that gets more and more diverse, every day.  - Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you.  You’ll also get access to a great range of benefits, including:  - Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.  - Our corporate university ‘BEN U’ to take your learning to the next level. We’re making better, bigger. And we’ll get there with you.  Think you’re our newest customer service expert? Now’s the time to set your sights even higher – on the future you and the future career you deserve. Apply now! Please note - once you have submitted your application you will receive an email to complete a Pymetrics online gaming assessment. Please check your junk folder if the email is not received within 30 minutes.  We believe a diverse workforce supported by an inclusive culture is central to our success, and we’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success, please don’t hesitate to reach out if you require any adjustments to the application or interview processes.  You can find out more about our retail banking roles here - https://careers-ext.bendigoadelaide.com.au/branch-network. Screening and interviews may commence prior to closing date.  We are committed to responding to all candidates, regardless of the outcome of your application.