Title: Call Center Service Representative - Remote (9:00 am-5:30 pm) Location: Las Vegas United States Job Description: It's Always a Great Day at Zions Bancorporation! We are transforming what it means to work for a financial institution. Our people are what set us apart and make us great. Together we are building a culture that values diversity, celebrates growth, and creates a place of belonging for all our team members. We are committed to helping our people grow, develop, and advance in their careers - 33% of our job openings are filled by internal candidates. Our Workforce of the Future, Diversity, Equity, and Inclusion (DEI) programs, and Up-Skilling initiatives will open doors for you to build your network across the organization, strengthen your technical and soft skills, and give you opportunities to volunteer in the local communities that we serve. We believe that investing in your success and well-being is an investment in our customers and our business. Your Purpose - Help every customer feel valued by your words and actions - Inspire our customers to tell someone about their positive experience - Deliver meaningful solutions for our customers through inbound phone interactions - Seek to add value to each customers' experience by sharing your knowledge of our products and services - Develop your skills and knowledge in technology, banking, and leadership to help grow your career - Build meaningful relationships with our customers What You Can Expect - 100% fully remote position (requires internet connection and workspace free from distractions) - 13 week virtual online training that begins Wednesday, July 22 at 9:00 am PDT - Paid training hours Monday-Friday, 9:00 am-5:30 pm PDT - You must be able to attend 100% of the 13-week training - Starting hourly wage of $17.75 - Are you bilingual in Spanish? Upon completion of training and passing a Spanish language assessment, you will receive an additional $.75 per hour. - After 6 months or less of proven performance, you are eligible for cross training and an additional $.75 per hour. - Milestone Bonus at 6 months ($500), 12 months ($1,000), and 18 months ($1,500) - Flexibility to help you balance life and work; full-time and flexible shifts available after training - After training you will participate in a shift bid to determine your start time. Start times will be 9:00 am, 10:00 am or 11:00 am. Shifts available will be 5x8, 4x10, or 4x9+4. What Makes You a Great Fit? - You must live within 90 miles of a NV location - Passion to serve others, learn continuously, and contribute positively to our culture - Enjoy interacting with customers using your outstanding communication skills - Experience helping customers solve problems, educate on products/services, and putting the customer first - Knowledge of banking and financial services, a plus - Knowledge of various computer software, ability to navigate multiple systems, and strong keyboarding skills - High School diploma or equivalent Don't meet every requirement? Studies have shown women and historically marginalized populations are not as likely to apply to jobs unless they meet each qualification. We are dedicated to building a diverse, equitable, and inclusive workplace. If this job appeals to you but your past experience doesn't align perfectly with the qualifications in the job description, we encourage you to apply anyway. You may be a great fit for Zions Bancorporation. What Makes Us a Great Fit? - Culture committed to your success - 100% remote, work from home - save money, save commute time - Competitive pay, plus monthly incentive opportunities - Medical, Dental and Vision Insurance - START DAY ONE! - Life and Disability Insurance, Paid Parental Leave and Adoption Assistance - Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts - Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays - 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience - Mental health benefits including coaching and therapy sessions - Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire - Employee Ambassador preferred banking products - Monthly contests to keep things fun and rewarding - Professional development/leadership development opportunities. Testimonials: See yourself at Zions "When I started here at the Call Center, I thought I would only give this a three-month try but getting to know the people I work with, found a work family which I felt I had to be a part of. Fourteen years later, I'm still here because of the wonderful work environment that was afforded to me!"

Title: Patient Service Representative Location: Boston United States Requisition number: 2326189Job category: Customer Services Travel: No Job Description: This position is Remote in Boston, MA. If you are located within commutable distance to the office at 147 Milk St., Boston, MA 2109, you will have the flexibility to work remotely* as you take on some tough challenges. Explore opportunities with Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. This position is full time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of Sunday, 7:30 am to 4:00 pm; Monday - Thursday 8:00 am - 4:30 pm. We offer 4 weeks of paid training. The hours during training will be 8:00 am - 4:30 pm, Monday - Friday. Training will be conducted onsite. Primary Responsibilities: - Screens all incoming patient inquires (through phone, online/medical record message, or other means) to determine whether those inquiries can be appropriately handled by the Patient Service Representative or if they need to be directed to other team members - Courteous, friendly, problem solver with customer service, patient focused communication - Resolves issues in areas involving patient satisfaction, patient flow, and compliance with procedures and guidelines. Advocates for patients as appropriate - Participates in resolving operational difficulties and communicates with supervisor regarding department issues and problems as necessary - Resolves patient issues and ensures satisfaction. May refer difficult or highly complex phone calls and issues to higher level staff - Initiates requests for forms, letters, medication renewals, referrals, prior authorizations, and any other administrative needs submitted by patients and answers any corresponding questions. Understands all documents and processes - Reviews and facilitates the updating of missing /outdated information in the patient record, such as demographics, primary care physician selection, and insurance - Develops and maintains effective and efficient communication with the patient, interdisciplinary team, department staff, providers, and other agencies - Reviews department appointment schedules to ensure that clinic utilization is optimized and effectively supports the needs of the clinics as well as the needs of the patients - Assists with basic data collection activities, ensuring data is properly collected and accurate (e.g. no show reports, telephone statistics) - Participates in problem solving activities, focusing on productivity and quality. Works with supervisors to ensure continuous improvement of the department - Participates in special projects and ongoing programs unique to the department You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - High School Diploma / GED OR equivalent work experience - Must be 18 years of age OR older - 1+ years of customer service experience - Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience - Experience booking, rescheduling, and canceling appointments; and verifying patient eligibility using digital scheduling platforms. - Proficient in Microsoft Outlook, Microsoft Teams, Microsoft Word, and Microsoft Excel for communication, scheduling coordination, reporting, and internal collaboration. - Ability to work full time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of Sunday, 7:30 am to 4:00 pm; Monday - Thursday 8:00 am - 4:30 pm. Preferred Qualifications: - 1+ years of experience working in a clinical setting - Working knowledge of patient related documents Telecommuting Requirements: - Reside within commutable distance to the office at 147 Milk St., Boston, MA 2109 - Ability to keep all company sensitive documents secure (if applicable) - Required to have a dedicated work area established that is separated from other living areas and provides information privacy. - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Soft Skills: - Good time management skills - Well organized - Ability to problem solve - Ability to multi-task - Strong communication skills - Strong attention to detail - All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 - $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Title: Scheduling Specialist - Remote after training Location: Saint Louis Park United States remote Job Description: RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. Remote after on site training. This is a Full-Time position working 11:30am-8:00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities - Answers phones and handles calls in a professional and timely manner - Maintains positive interactions at all times with patients, referring offices and team members - Schedules patient examinations according to existing company policy - Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately - Ensures all patient data is entered into information systems completely and accurately - Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment - Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction - Maintains an up-to-date and accurate database on all current and potential referring physicians - Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices - Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) - Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities - Pre-certifies all exams with patient's insurance company as required - Verifies insurance for same day add-ons - Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned Required: - High school diploma, or equivalent - Microsoft Office Suite experience - Proficient with using computer systems and typing - Able to handle multi-level phone system with a high volume of calls at one time Preferred: - One (1) year customer service experience - Medical terminology and previous clinical business office experience - Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! DailyPay implementation is contingent upon initial set-up period.

• REALIZAR LLAMADAS A CLIENTES Y NO CLIENTES DE ENTEL PARA OFRECER PORTABILIDADES (FOCO DE VENTA), LINEAS NUEVAS COMO TAMBIEN LINEAS ADICIONALES.