Accelerate the renewable interconnection process and optimize the smart grid with advanced analytics
Technical Solution Analyst – TSA
Location
United States
Posted
5 days ago
Salary
$95K - $130K / year
Seniority
Senior
Job Description
Technical Solution Analyst – TSA
GridUnity
• Understand each customer’s workflows, KPIs, and constraints. • Translate business needs into clear, testable requirements. • Distinguish between regulatory requirements, customer must-haves, and nice-to-haves. • Develop a detailed knowledge of our product to map requirements to existing features, upcoming roadmap items, and needed customizations. • Explain the value of solutions in terms of data quality, regulatory compliance, and operational efficiency. • Define how GridUnity and customer systems exchange data. • Map fields, identify transformations, and validate data. • Guide configuration of GridUnity products and ensure customer IT environments are ready. • Partner with Project Managers and the CX team to plan and run User Acceptance Testing. • Track issues, support defect triage, and manage readiness checklists. • Coordinate cutover activities with customers and internal teams. • Work with BAs to document requirements and compare them to market best practices and product capabilities. • Create clear source-to-target data mappings, confirm data ownership and quality rules, and review historical data to reduce risk. • Identify future integration opportunities. • Contribute to Statements of Work and scoping workshops. • Act as the technical liaison during sales and early project phases. • Support or deliver product demos and training. Ensure clean handoffs to customer administrators and support teams.
Job Requirements
- Foundational understanding of the U.S. transmission interconnection ecosystem.
- 3–6+ years in a customer-facing solutions role (Solutions/Business Analyst, Solutions Engineer, Implementation Consultant).
- Strong skills in requirements gathering, process modeling (BPMN/UML or similar), gap analysis, and acceptance criteria.
- Experience with systems integration concepts: REST APIs, JSON/CSV, authentication, data mapping, and basic ETL.
- Ability to read payloads, propose data mappings, and identify edge cases.
- Proficiency in SQL for data validation and test queries.
- Strong written and verbal communication; able to explain technical issues to non-technical stakeholders and business context to engineers.
- Experience supporting project execution: issue tracking, risk management, test planning, and tools like Jira/Confluence.
- Flexible and proactive mindset suited to a scaling B2B SaaS environment.
- Strong sense of ownership and organized documentation habits.
- Familiarity with implementation methodologies (Scrum, SAFe, Waterfall, etc.).
Benefits
- Competitive compensation packages that recognize your expertise and contributions
- Remote-first culture that provides flexibility and balance
- Professional development opportunities, including training, mentorship, and career pathing
- Comprehensive health, dental, and vision insurance starting day one
- Short- and long-term disability and basic life insurance at no cost to you
- 401(k) plan with a 4% match to help secure your future
- Flexible PTO and a supportive work culture that values balance
- Mission-driven work with the opportunity to make a significant impact in the energy sector
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