Title: Director of Data Operations – Operational Support & Data Platform Stability Location: Phoenix Arizona United States Type: 1ST Category: Data Analytics Job Description: Description Role Summary As a Director of Data Operations focused on Operational Support and Data Platform Stability, you will provide senior technical leadership to a team of data engineers responsible for operating, and continuously improving enterprise-scale data platforms. This role extends beyond traditional engineering to ensure high availability, resiliency, and performance of critical data pipelines and systems supporting core banking and analytics functions. You will partner with business and technology stakeholders to modernize data ecosystems using AI-driven automation, Lakehouse architecture, and cloud-native platforms, while ensuring operational excellence. Your leadership will drive consistent, scalable, and reliable data delivery across the enterprise, enabling downstream analytics, regulatory reporting, and customer-facing applications. Specialized Responsibilities - Provide hands-on leadership for 24x7 operational support and reliability engineering of enterprise data platforms - Ensure data pipeline stability, resiliency, and performance at scale, including proactive monitoring and incident prevention - Establish and enforce AI-driven operational automation, including self-healing pipelines, anomaly detection, and predictive failure analysis - Partner with stakeholders to define SLAs, SLOs, and operational KPIs for data systems across critical business domains - Oversee root cause analysis and resolution of data incidents, pipeline failures, and performance bottlenecks - Drive modernization of legacy ETL/ELT processes into cloud-native, event-driven, and scalable data frameworks - Lead implementation of observability frameworks, including logging, tracing, metrics, and lineage tracking - Standardize data engineering lifecycle practices, including CI/CD, automated testing, and release governance - Optimize data platforms for cost, performance, and throughput efficiency across distributed systems - Collaborate across teams to ensure downstream data consumption readiness, including analytics, reporting, AI/ML, and regulatory use cases - Mentor and develop engineering teams in site reliability engineering (SRE) principles and operational excellence Preferred Technical Expertise - Advanced experience with Lakehouse architectures (e.g., Delta Lake, Apache Iceberg, Hudi) and related engineering patterns - Deep expertise in cloud-based data ecosystems (AWS, Azure, or GCP), including distributed storage and compute - Strong experience with streaming and event-driven processing (e.g., Kafka, Spark Streaming, Flink) - Expertise in data pipeline orchestration and automation tools (Airflow, Dagster, native cloud orchestration) - Proficiency in AI/ML-driven operational analytics, including anomaly detection, forecasting, and optimization models - Experience implementing data observability and monitoring platforms (e.g., Monte Carlo, Datadog, Prometheus, CloudWatch) - Advanced programming experience in Python, Java/Scala, SQL, and distributed processing frameworks - Expertise in performance tuning for large-scale data systems, including storage optimization, partitioning, and indexing strategies - Familiarity with DevOps and SRE practices, including Infrastructure as Code (Terraform, CloudFormation) Business Outcomes and Impact - Improved data platform stability and uptime, ensuring reliable delivery of mission-critical data assets - Reduced mean time to detect (MTTD) and mean time to resolve (MTTR) for data incidents - Increased operational efficiency through automation, reducing manual intervention and support overhead - Enhanced data pipeline scalability and performance, enabling high-volume, low-latency data processing - Accelerated enterprise data modernization, transitioning from legacy systems to cloud-native architectures - Improved data quality and trust, supporting regulatory compliance and critical business decision-making - Optimized infrastructure cost and utilization across distributed cloud environments - Enabled faster downstream analytics and AI/ML innovation through reliable, well-governed data pipelines Preferred Qualifications - 12+ years of experience in data engineering, with significant focus on large-scale operational support and platform reliability - Proven experience leading teams in enterprise data platform operations within financial services or regulated industries - Demonstrated expertise in cloud migration and data modernization initiatives - Experience implementing AI-driven automation in production data environments - Strong understanding of consumer and commercial banking data domains and regulatory requirements - Experience with Agile delivery models and cross-functional stakeholder engagement - Bachelor’s or Master’s degree in Computer Science, Engineering, or related field - Relevant certifications in Cloud, Big Data, or Agile methodologies Modernization and Architecture Expectations - Lead the transition to Lakehouse-driven architectures to unify analytics, AI, and operational workloads - Establish cloud-first, modular data platform designs supporting scalability and resilience - Implement event-driven, loosely coupled data pipelines to improve adaptability and real-time capabilities - Drive adoption of AI-powered operational intelligence, including automated remediation and predictive monitoring - Standardize data platform observability, governance, and lineage frameworks - Replace legacy ETL systems with modern, scalable, and metadata-driven pipeline architectures - Ensure all data systems are designed with resiliency, fault tolerance, and failover capabilities as core principles - Embed security, compliance, and data privacy controls into platform architecture by design Hours & Work Schedule - Hours per Week: 40 - Work Schedule: Monday-Friday - Hybrid: 4 days per week on-site Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Job descriptions may display in multiple languages based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That's what we're passionate about at Magna Powertrain, and we do it by creating world-class powertrain systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex powertrain systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Powertrain. Job Responsibilities: Minimum Qualifications: - Must have completed an apprenticeship program for Machinist or equivalent experience - Machinist Certificate of Qualification considered an asset - Three (3) years experience working in a Machinist or Technician capacity performing CNC Programming and Set-up in a manufacturing environment (Automotive Industry preferably) - Excellent knowledge of CNC Programming and CNC machine controls i.e. tool offsets/changes, program changeovers - Excellent knowledge of hand tools and assembly processes - Excellent knowledge of measuring equipment, SPC, and safety legislation - Advanced knowledge of machining and proven experience in prototyping and blueprint reading - Must be able to effectively communicate in English both written and spoken - Must demonstrate creativity, initiative and problem solving skills - Must be available to work weekends as required - Must be flexible in respect to hours of work Vacancy: Immediate, Open Position Hourly Wage Range: - Unlicensed Rate - $35/hour to $40.12/hour - Licensed Rate - $37/hour to $42.72/hour Duties and Responsibilities: - Develop CNC Programs both manually and by using software to ensure efficient, cost effective machining of parts. - Set-up, adjust and troubleshoots CNC machines to ensure that parts are produced according to MSM quality requirements - Participate in team problem solving and preventative/corrective action as required - Coordinate with Flow Forming, Maintenance, Tool & Die, Q.A. and Engineering personnel to work on sample parts and on continuous improvement projects as required. - Perform tooling preventative maintenance as required. - Exchange work knowledge and provides training for members of the CNC/Set-up department - Train and assist CNC operators in insert changes and minor offset adjustments - Ensure that all set-ups and repairs are done in a manner that will ensure the Company's objectives with respect to minimizing downtime, scrap and tooling cost are met - Maintain high standards of housekeeping at all times - Ensure that all safety precautions and procedures are followed and work within the guidelines and rules of the plant - To produce parts to close tolerance, specifications and punctually to ensure high productivity and part quality - Report any non-conformance to the Production Manager - Report to your supervisor and team leader to determine priority and any other problems that would affect the smooth operation of the department - Recommend changes to continuously improve tooling and processes - Perform other assignments from time to time as Department Manager and/or his designees so direct - Observe standards for safe working conditions as outlined in the Occupational Health & Safety Act as well as rules and regulations outlined in the employee handbook AI Disclosure: As part of our commitment to a fair, consistent, and efficient recruitment process, we may artificial intelligence (AI) tool to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely with our systems and is handled in accordance with our privacy and data protection policies. If you have any questions or concerns about this process, feel free to contact our Talend Attraction team. Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. AI-Assisted Screening Disclosure As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies. Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making. If you have any questions or concerns about this process, feel free to contact our Talent Attraction team. Worker Type: Regular / Permanent Group: Magna Powertrain

Role Description This role exists because the host needs someone who can run the full operational and promotional side of the podcast so he can focus on the interviews. You'll own everything from finding and booking guests to making sure every episode gets in front of the right audience on social. Success in 90 days looks like a full guest pipeline, consistent episode promotion, and zero things falling through the cracks. What You'll Own - Research and build an ongoing target list of high-fit podcast guests (founders, executives, senior hiring leaders) - Run personalized outreach via LinkedIn, email, and DM to book guests end to end, including follow-ups - Manage the full guest pipeline from first contact through confirmed recording, with all logistics handled - Prepare the host before every episode with a concise guest brief covering background, talking points, and suggested questions - Prepare the guest before every recording with format overview, tech check, and anything they need to show up ready - Repurpose each episode into platform-native social posts for LinkedIn, X, and Instagram - Maintain a clean tracking system for outreach status, upcoming recordings, and publish schedule Qualifications - Excellent written English, you'll be representing the host in cold outreach and guest communication - 1+ year in a coordinator, assistant, or content operations role - Organized and proactive: you close loops and follow up without being asked - Able to write social captions that sound like a human wrote them, not a scheduler - Reliable and consistent: this role has hard deadlines tied to a publish calendar Nice to Have - Experience with podcast logistics or media coordination - Familiarity with LinkedIn outreach or CRM-style pipeline tracking - Background in B2B, SaaS, or hiring content Tools and Stack - Notion - LinkedIn - Email - Calendly (or similar) - Social platforms (LinkedIn, X, Instagram) Details - Location: Remote, Latin America - Time Zone: US EST overlap preferred for scheduling coordination - Type: Part-time to start, with strong potential to grow scope and hours - Start: ASAP

Work from Home Auto SCRA Operations Specialist, Principal Coordinator Job Description: As a Principal Coordinator within the SCRA Operations Team at Capital One, you will be part of a smart and talented team responsible for managing and enhancing processes that deliver excellence to your customer each and every time. The Process Coordinator will play a key role in delivering processes that impact the company's bottom line while still providing excellent customer service. In this position you will contribute immediately while strengthening your process management best practices. Responsibilities: - Owning oversight and execution of assigned SCRA process by performing and overseeing various reporting, auditing and analytical tasks daily to help ensure all military accounts are properly identified and handled appropriately - Provide centralized oversight of the assigned SCRA process, conduct regular process risk assessments - Collecting data and information using analytics and reporting to provide transparency to leadership, while ensuring compliance with federal laws and company guidelines are in order to minimize losses and legal concern for SCRA related accounts. - Seamlessly collaborate with SCRA teammates as well as multiple COAF Internal departments to problem solve on the execution of SCRA processes - Tracking and resolving process breakdowns, and in turn, prepare and present process improvements to Leadership and Senior Leadership - Facilitate new-hire and on-going training as well as side by sides and SCRA new hire training - Understand internal and external customer needs to drive process improvements, and in turn, prepare and present process improvements to Leadership and Senior Leadership - Occasional outbound and inbound customer contact to ensure the SCRA related processes are completed timely and within federal laws and company guidelines in order to minimize losses and legal concern for SCRA related accounts. Schedule: Monday - Friday 7:00am-4:00pm or 8:00am-5:00pm CST with a rotating Saturday Work from Home Technology Requirements - Secure home office environment that is free from background noise and distractions - Reliable private internet connection that is not supplied via cellular data or hotspot is required - A private network that is password protected where you have ownership or line of site sight to every device on the network - Internet service must be provided by Cable or Fiber Internet Service Providers (ISP) - Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions - Associates must maintain a minimum of 100 Mbps download / 10 Mbps upload speed from their internet provider - To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page - Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. Work from Home Location Requirements This role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live in the states of California, Hawaii, or US territories. Work from home U.S. based associates are not permitted to work internationally, outside of the continental United States (i.e. Hawaii or U.S. Territories), or California. Basic Qualifications: - High School Diploma, GED, or equivalent certification - At least 3 years of customer service or call center experience - At least 2 years experience working in the financial industry - At least 1 year experience using Google Suite or Microsoft Office Preferred Qualifications: - Bachelor's Degree or Military Experience - At least 2 years experience working in the auto finance industry - At least 2 years experience using Google Suite or Microsoft Office - At least 2 years of experience in compliance or risk management - At least 2 years of experience in process management At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $56,800 - $64,800 for Principal Ops Prod Coor Plano, TX: $56,800 - $64,800 for Principal Ops Prod Coor Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).