• Configure and maintain HCM security roles, privileges, data access controls, and related security frameworks. • Support the design, development, and testing of integrations between HCM modules and external systems. • Execute data migration activities, including data mapping, transformation, validation, and reconciliation. • Configure HCM applications in accordance with business and technical requirements. • Develop and execute test plans, test scripts, and validation procedures for system, integration, and user acceptance testing. • Analyze and troubleshoot configuration, security, integration, and data-related issues. • Collaborate with business users, project managers, and technical teams to ensure successful project delivery. • Document system configurations, integration specifications, migration processes, and testing results. • Support deployment activities and post-production stabilization efforts.

Role Description We are currently seeking enthusiastic and service-focused individuals to join our team as International Travel Advisors. This remote opportunity centers on helping clients navigate travel options across the globe while providing support throughout the planning and reservation process. Whether clients are interested in exploring Europe, experiencing Asia, relaxing in the Caribbean, or embarking on multi-country adventures, you'll assist them with organizing travel arrangements that fit their goals and preferences. No previous experience in the travel industry is required. Training, educational resources, and ongoing support are provided. Responsibilities - Assist clients with planning travel experiences to destinations around the world - Review international travel options, accommodations, transportation, cruises, and guided experiences - Research destination information, travel requirements, and available supplier offerings - Help coordinate reservations through approved booking systems and travel partners - Provide clients with information to support informed travel decisions - Manage itinerary details, confirmations, and travel documentation - Respond to inquiries and provide professional support through phone, email, and online communication channels - Maintain accurate records of client interactions and travel arrangements - Participate in ongoing training and educational programs Qualifications - Excellent communication and interpersonal skills - Strong attention to detail and organizational abilities - Interest in international destinations, cultures, and travel experiences - Ability to learn new software platforms and online systems - Self-motivation and the ability to work independently - Professional customer service skills - Reliable internet access and basic computer proficiency - A willingness to continuously learn and grow Requirements - Minimum age of 18 years - Legal authorization to work in the United States, United Kingdom, Mexico, Australia, Spain, or approved locations Benefits - Fully remote work flexibility - Schedule options designed around your availability - Comprehensive onboarding and training resources - Ongoing mentorship and professional guidance - Access to travel industry suppliers and booking platforms - Travel incentives and exclusive industry benefits - Opportunities for advancement and leadership growth - Supportive and collaborative team environment

Role Description We are seeking professional and service-oriented individuals to join our remote team as Luxury Travel Consultants. In this role, you'll assist clients with designing elevated travel experiences tailored to their interests, preferences, and lifestyle goals. - Consult with clients to understand their travel preferences, expectations, and desired experiences - Assist with arranging premium accommodations, cruises, transportation, and curated activities - Research destinations, supplier offerings, and exclusive travel opportunities - Present customized travel solutions aligned with client interests and budgets - Coordinate reservation requests and assist with itinerary preparation - Provide timely responses to client questions and travel-related requests - Maintain organized records of bookings, client communications, and travel documentation - Stay informed about luxury travel trends, supplier updates, and promotional opportunities - Participate in virtual learning programs and professional development activities Qualifications - Enjoy delivering exceptional customer experiences - Have strong communication and relationship-building skills - Are highly organized and detail-oriented - Can confidently manage multiple client requests - Are comfortable using online platforms and digital resources - Work well independently in a remote setting - Have a professional, positive, and client-focused approach - Possess reliable internet access and basic computer proficiency - Are eager to learn and expand their knowledge Requirements - Must be at least 18 years old - Must be authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or approved regions Benefits - Remote work flexibility - Self-directed scheduling options - Comprehensive onboarding and training resources - Ongoing coaching and mentorship - Access to industry-leading supplier partnerships and booking tools - Travel incentives, exclusive perks, and special programs - Professional growth opportunities - Collaborative and supportive team environment

• Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries. • Utilize Sabre to book and issue airline, hotel, car, and other reservations, accurately and efficiently. • Maintain sufficient account knowledge to assist clients without delay. • Check queues daily to ensure accuracy and that all issued tickets are complete. • Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals. • Provide travel expertise to clients. • Send quotes for international travel; break rules down to see if there are restrictions or are non-refundable, understand open skies and FAA rules. • Meet KPIs as outlined by management (e.g., productivity, transactions, etc.), including maintaining consistent attendance and adherence to the schedule. • Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed. • Follow ADTRAV policies, procedures, and approved workflows on how to service travelers. • Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues. • Communicate effectively with other agents and employees to solve problems, gather information, and service travelers. • Become knowledgeable in ADTRAV's industry and customer base. • Participate in ongoing training to continuously build knowledge and skills in the industry. • Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients. • Adhere to company policies and procedures. • Other duties as assigned.