• The Director of Scaled Advising leads Bottom Line's national scaled, virtual advising programs, including Bluprint and Get Schooled advising. • Bluprint is Bottom Line's scalable, light-touch advising program that supports students through college using digital tools, targeted outreach, and on-demand human support. • Get Schooled advising provides free, digital-first college and career guidance through personalized texting, content, and on-demand human and AI-supported advising. • This role sets strategy, quality standards, and the operating model for advising at scale, ensuring students receive high-quality, relationship-driven support through tech-enabled channels. • The Director leads a high-performing Scaled Advising team and serves as a key program voice on digital advising tools, informing the CPO and the MD, Program Strategy & Fidelity on opportunities and requirements, coordinating user testing of new tools, and partnering with the Transformation team to ensure tools support strong advising practice and student experience. • As a key voice in Bottom Line's commitment to scaling with quality, the Director shapes how scaled, virtual advising evolves to serve more first-generation, low-income students each year. • This role reports to the Managing Director, Program Operations. • Set the strategy, quality standards, and operating model for Bottom Line's national scaled advising across Bluprint and Get Schooled. • Define expectations for advisor practice, communication cadence, student experience, and case management across all virtual channels. • Set student outcome targets and operating KPIs that guide team performance. • Lead the ongoing evolution of the scaled advising model, ensuring it scales without losing relational quality. • Drive efficiencies in workflows and case management across virtual services, reducing advisor burden and improving response time and student experience. • Monitor scaled communications performance, identify content and workflow gaps, and recommend improvements. • Lead the Scaled Advising sub-team, including direct reports. • Partner closely with the Director, Success & Career Program Operations to coordinate handoffs and shared accountability for student outcomes. • Use engagement data, outcome metrics, and advisor/student feedback to refine the scaled advising model. • Represent Bottom Line externally on scaled advising, at conferences, with funders, and peer organizations across the college access and success ecosystem.

• Lead total rewards strategy and oversee benefit, compensation, and recognition programs. • Provides leadership to managers and professional employees • Is accountable for the performance and results of multiple teams • Develops departmental plans, including business, operation and/or organizational priorities • Decision-making is guided by department objectives • Provides leadership to managers (M2, P4’s) and some individual contributors (P3, P4's), accountable for the performance and results of team and contributes to people management and area goals and priorities. • Willingness to serve as a local internal subsidiary director to represent the entity in country, with full support from corporate teams, in governance matters

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description A conceptual creative leader who can lead the design and execution of impactful, brand-building and demand-generating campaigns. This role will work with a cross-functional team of designers, copywriters, brand managers, internal partners, and external agencies to establish strategic and creative approaches to integrated campaigns that are comprised of digital display, social, activations, video and more! A creative leader who can dream up and implement innovative ways for us to tell the story of our brand, platform and solutions - in ways that surprise and delight our audiences across a variety of channels. Responsibilities: - Set the creative "vision" for campaigns - one that is based on our brand vision, product truths, customer insights and knowledge of the customer journey. - Work cross-functionally with a range or stakeholders - acting as a strategic and conceptual creative partner for development of campaigns that will land in markets around the world. - Lead teams, contractors and/or our agency partners to create campaigns that build our brand and generate demand. - Contribute to the creative brief process - working with strategists to translate stakeholder input into sound creative strategy that will drive impactful creative work. - Bring digital-first thinking to every assignment/task - and partner with stakeholders to optimize digital creative in real-time based on in-market performance data. - Champion long-term initiatives that deliver success across a broader area of impact.• Ensure creative output and campaign work is efficient, scalable, and integrated. - Actively train, mentor and manage junior-level creative team members to take creative risks and do their best work. Qualifications - A minimum of 15 years of experience in the creative industry - with at least 5 years working on integrated, digital-first campaigns as part of an in-house team. - Exceptional ability to lead, influence, and work across organizational boundaries with a consistent history of cross-functional collaboration. - Proven ability to lead by example and consistently inspire creative colleagues to create differentiating, pioneering ideas that conceptualize world-class solutions. - Obsessed with finding the inspiring truths that lead to creative thinking that solves creative problems and propels our brand into the future. - Strong presenter with an ability to sell creative thinking and ideas across the organization and with senior-level executives. - Must be a believer in the power of brand - and the importance of applying the brand consistently across all customer touchpoints. - A curious learner with a growth mindset and an ability to quickly absorb information and learn on the job. - Experience working on B2B business (ideal, but not required). - An expert in Adobe Creative Cloud (you can get hands-on and create great work) For positions in this location, we offer a base pay of $162,200 - $223,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

• Design and develop scalable AVEVA System Platform solutions for discrete manufacturing environments. • Build and maintain object-oriented models, templates, and digital twins for manufacturing assets and production lines. • Configure and implement AVEVA MES solutions to monitor OEE, production performance, cycle times, and operational efficiency. • Design and deploy AVEVA OMI visualization screens, dashboards, and Andon systems for real-time shop-floor monitoring. • Configure and manage AVEVA Historian for high-speed manufacturing data collection, storage, and analysis. • Integrate production systems, PLCs, SCADA platforms, MES applications, and ERP systems to enable seamless data exchange. • Develop and support production order synchronization, inventory tracking, and manufacturing execution workflows. • Define and govern standards for AVEVA graphics, object libraries, deployment strategies, and application architecture. • Analyze production data to identify bottlenecks, downtime causes, micro-stops, and process improvement opportunities. • Collaborate with production managers, maintenance teams, automation engineers, and business stakeholders to optimize manufacturing performance. • Ensure solution scalability, reliability, performance, and maintainability across manufacturing sites. • Provide technical mentoring, troubleshooting support, architecture reviews, and continuous improvement recommendations.