• Automation of site reliability infrastructure, monitoring, and self-healing systems. • Definition and ownership of Service Level Objectives for production and development deployments. • Infrastructure-as-code for production and development systems, in collaboration with the infrastructure engineering team. • Responding to in-hours alerts (we run a follow-the-sun model to avoid out-of-hours paging). • Conducting RCAs in collaboration with the feature teams. • Building resilience to prevent future outages. • Organization-wide analysis of incident cause, frequency, and severity, to guide prioritization of future changes. • Design reviews for architectural changes: reviewing for scalability, reliability, and capacity planning. • Public and internal status and uptime dashboards.

• Own end-to-end deployment, publishing, and configuration for iOS and Android mobile applications. • Manage App Store Connect and Google Play Console workflows, including signing, provisioning, and compliance. • Automate mobile build and release processes to improve consistency and reduce manual effort. • Design, build, and maintain Ansible automation for deployments, APIs, IIS configuration, certificate rotation, and environment standardization. • Use Terraform to provision and manage infrastructure in a repeatable, auditable manner. • Operate and tune IIS in Windows-based production environments, including performance optimization and safe restarts. • Support containerized workloads (Docker/Kubernetes) and help guide their adoption as part of the platform’s future state.

• leading the design, implementation, and operation of delivery pipelines • owning and operating the Harness platform • engineering Delivery Pipelines, Environments, and Infrastructure • embedding automated tests, security scans, and quality gates into CI/CD pipelines • building and integrating Observability and Performance Tooling • onboarding product and engineering teams onto the Harness platform

• owning and operating the Harness Platform • designing, implementing, and maintaining Harness pipelines • operating CI pipelines and shared build infrastructure • improving build performance and developer feedback loops • configuring and managing Feature Flags • creating reusable pipeline templates and governance controls • supporting Git-based workflows and applying GitOps practices • building and integrating Observability and Performance Tooling • running enablement workshops and producing documentation