Sharetec Systems

• Design, build, and maintain scalable automated test frameworks from scratch — not inherited or extended from existing suites • Serve as the primary subject matter expert on test automation tools, techniques, and best practices across the engineering organization • Establish architecture, folder structure, conventions, and shared patterns for the automation codebase • Maintain test suites for reliability and maintainability as the platform evolves • Integrate automated test suites into CI/CD pipelines (GitHub Actions, Azure DevOps, or equivalent) to support continuous delivery • Design pipeline triggers, handle test parallelism and flakiness, and own reporting and alerting within the pipeline • Identify gaps in current testing infrastructure and proactively propose and implement improvements • Partner with DevOps and Engineering to ensure test execution environments are reliable and representative • Partner with product managers and developers to integrate automation early in the SDLC, promoting a shift-left quality mindset • Influence team QA practices through documentation, mentorship, and standards-setting — not just personal execution • Review pull requests for testability and advocate for design choices that improve coverage and maintainability • Stay current on emerging testing tools, frameworks, and industry trends

• Serve as the primary strategic contact for assigned credit union customers • Develop trusted relationships with executive leadership, operational leaders, and key stakeholders • Conduct Quarterly Business Reviews (QBRs) • Create and maintain Success Plans for at-risk and strategic accounts • Drive customer engagement through proactive outreach and relationship-building activities • Act as the voice of the customer internally • Identify customer risks early and coordinate cross-functional efforts to resolve concerns • Monitor customer health indicators and take action before issues impact satisfaction • Help customers maximize utilization of Sharetec products and services • Partner closely with Support, Product, Professional Services, Sales, and Leadership teams

• Own and grow a book of business through renewals, upsells, and cross-sell opportunities • Meet or exceed revenue targets through client growth and retention strategies • Lead contract renewal conversations and manage negotiations in collaboration with internal teams • Build and maintain strong relationships with key stakeholders at credit union clients • Act as a trusted advisor, helping clients maximize the value of their Sharetec investment • Drive product adoption and identify opportunities to improve client operational efficiency • Develop and execute account plans and sales strategies aligned to client needs and Sharetec’s offerings • Leverage CRM tools and data insights to manage pipeline, improve forecasting, and optimize performance • Conduct regular client reviews and strategic planning conversations • Partner with marketing, product, support, and implementation teams to deliver client value

• Own the ZoomInfo ABM platform end-to-end: ICP account list construction, intent data monitoring, contact enrichment, and territory-level targeting • Monitor intent signals and surface prioritized accounts to the sales team weekly • Own ZoomInfo data hygiene and Salesforce sync • Own the Active Campaign platform: workflow architecture, list segmentation, lead scoring, automation sequences, and SFDC integration • Build and manage segmented nurture campaigns for new logo prospects and upsell targets • Report campaign performance to the CRO weekly: open rates, click-through rates, MQL conversions, and pipeline influence • Build and maintain campaign-specific landing pages in Webflow for ABM campaigns, product launches, event promotion, and gated content • Optimize conversion performance through A/B testing and iterative improvement • Ensure all pages reflect current brand standards and integrate with Active Campaign and Salesforce • Partner with the Salesforce Administrator as the primary marketing-side technical collaborator for all marketing-to-SFDC integrations • Co-own lead routing rules, campaign member statuses, MQL assignment logic, lifecycle stage transitions, and opportunity influence tracking • Own UTM structure, campaign attribution, and pipeline source tracking in partnership with the Salesforce Administrator • Own the marketing-sourced pipeline dashboard and deliver weekly reports to the CRO • Provide biweekly performance insights identifying wins, underperforming segments, and optimization opportunities • Deliver quarterly CAC and marketing ROI analysis across channels

Role Description Sharetec is looking for a Senior Software Engineer to join our team! We're looking for a Senior Software Engineer to join our Digital team as a core full stack builder and technical owner. You'll work alongside a close-knit team of engineers to design, build, and maintain the products and platform that power Sharetec's Digital Banking experience — serving hundreds of credit union customers and their members. This is a high-impact role on a focused team with a big roadmap. You'll contribute directly to significant product modernization initiatives, deliver features across our Digital Banking applications, and play a key role in architecting a new API layer that will expand the capabilities of Sharetec's Digital Banking platform. If you thrive in a remote, collaborative environment where you own your work end-to-end, enjoy working across the full stack, and are energized by modernizing systems while shipping real product value, this role was built for you. Qualifications - 5+ years of professional software engineering experience with demonstrated full stack ownership - Strong proficiency in React and TypeScript — building and maintaining production-quality frontend applications - Experience with Next.js or a comparable server-side rendering framework - Experience shipping production mobile applications to the App Store (iOS) and Google Play (Android) — our mobile apps are built with React Native; candidates with native Swift or Kotlin experience are encouraged to apply as that experience transfers well - Solid backend development experience — our stack is C# / ASP.NET Core, and candidates with backgrounds in Node.js, Go, PHP, or other strongly-typed backend languages are encouraged to apply; comfort learning and working in C# is expected - Solid API design and integration experience — RESTful APIs with an understanding of versioning, authentication, and external service integrations - Experience with relational databases such as PostgreSQL or MySQL in a production context — candidates with backgrounds in Redis, MongoDB, or other data stores are welcome and will find that experience translates well - Experience with Docker and containerized development or deployment environments - Demonstrated experience contributing to or leading the modernization of an existing production system (not just greenfield) - Excellent communication skills and the ability to collaborate effectively in a remote-first, async environment - Bachelor's degree in Computer Science or a related field, or equivalent professional experience Requirements - Direct experience with C# and ASP.NET Core (preferred) - Experience with native iOS (Swift) or Android (Kotlin) development (preferred) - Familiarity with Tailwind CSS, ShadCN, or modern component libraries such as Radix UI or MUI (preferred) - Background in financial services, fintech, or banking software (credit union experience a significant plus) (preferred) - Familiarity with compliance frameworks relevant to financial software (SOC 2, PCI-DSS, etc.) (preferred) - Experience designing APIs intended for multi-tenant or platform-scale architectures (preferred) - Familiarity with Agile/Scrum workflows and experience in a distributed, remote engineering team (preferred) Benefits - Competitive salaries - Medical, dental, vision, life, and disability coverage - Generous Paid Time Off (PTO) - Paid holidays (including your birthday off!) - $1,000 employee referral program - 401(k) with company matching Company Description Acquired by Evergreen Financial Services Group (EFTG) in late 2020, Sharetec is now marching towards rapid growth and expansion into new markets. We are a team of highly focused and dedicated individuals who stop at nothing to achieve success no matter how great or small the challenge. As a core and digital software provider for credit unions, Sharetec empowers clients with modern tools for member services, lending, and an enhanced member experience. At Sharetec, we believe in taking care of our people, both professionally and personally. We are a team of bold, powerful, and caring individuals who work closely together, whether in a hybrid setting or fully remote. We stay connected through virtual events like mixology classes, escape rooms, and trivia nights, as well as monthly all-hands meetings that keep us aligned and engaged. At Sharetec, you’ll find not just great benefits, but incredible people who lift each other up, challenge each other to grow, and make work meaningful and fun every day.

• Mobile Deployment Ownership: Own end-to-end deployment, publishing, and configuration for iOS and Android mobile applications. • Automation & Infrastructure-as-Code: Design, build, and maintain Ansible automation for deployments, APIs, IIS configuration, certificate rotation, and environment standardization. • Application Hosting & Platform Support: Operate and tune IIS in Windows-based production environments, including performance optimization and safe restarts.

• Own end-to-end deployment, publishing, and configuration for iOS and Android mobile applications. • Manage App Store Connect and Google Play Console workflows, including signing, provisioning, and compliance. • Automate mobile build and release processes to improve consistency and reduce manual effort. • Coordinate closely with Engineering, Product, and Professional Services teams to ensure smooth releases. • Design, build, and maintain Ansible automation for deployments, APIs, IIS configuration, certificate rotation, and environment standardization. • Use Terraform to provision and manage infrastructure in a repeatable, auditable manner. • Operate and tune IIS in Windows-based production environments, including performance optimization and safe restarts. • Support containerized workloads (Docker/Kubernetes) and contribute to CI/CD pipeline improvements that support reliable, predictable deployments.

• Design, build, and maintain products and platforms for Sharetec's Digital Banking experience • Contribute directly to significant product modernization initiatives • Deliver features across Digital Banking applications • Architect a new API layer that will expand capabilities of Sharetec's Digital Banking platform • Manage work across full lifecycle — from design and implementation through code review, testing, and production monitoring • Partner closely with Digital engineering teammates as a collaborative peer • Participate actively in Agile ceremonies — planning, standups, retros

• Design, build, and maintain scalable automated test frameworks and supporting tooling • Serve as the subject matter expert on test automation tools, techniques, and best practices • Partner with development and product teams to integrate automation early in the SDLC, promoting a shift-left quality mindset • Identify gaps in current automation and testing infrastructure and proactively propose and implement improvements • Integrate automated test suites into CI/CD pipelines to support continuous delivery • Stay current on industry trends and advocate for the adoption of relevant new tools and approaches

• Architect scalable, secure, and maintainable systems across backend (Node.js), frontend (React), and database layers. • Lead design discussions, code reviews, and engineering best-practice initiatives. • Evaluate new technologies like Node.js frameworks (Express) and React tools and guide the adoption of tools that improve developer productivity and system performance. • Define and document architecture patterns, design principles, and shared libraries for reuse across teams. • Partner with DevOps to design efficient CICD pipelines, deployment automation, and observability tooling. • Mentor and coach mid-level and junior engineers to foster career growth and skill development. • Partner with Product Managers and stakeholders to translate business needs into technical solutions. • Provide feedback and guidance during design and implementation reviews. • Promote a culture of continuous learning, clear communication, and shared ownership across the team.