• Business analysis for IT software application improvement and development projects • IT system requirements and acceptance criteria creation • Business process optimization and data workflow analysis • Conducting user interviews and feedback sessions • Participation in IT solution design process

Title: Senior Business Analyst Location: Sydney, Australia - Hybrid - Sydney (AU) - 37.5 hours - Full time Job Description: About Us: Rabobank is the world’s leading specialist in food & agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients. Our commitment to our employees & clients is at the heart of everything we do. The role Rabobank is seeking a Senior Business Analyst with strong experience in banking, particularly across digital banking or deposits products, to support key growth initiatives that enhance the client experience. You will work closely with business stakeholders, the digital product team & cross-functional squads to ensure initiatives are clearly defined, customer‑led, & aligned to strategic objectives. Top Role Accountabilities: Initiative shaping & ownership - Partner with the Product Owner / Product Lead to shape initiatives, refine problem statements, & align to product strategy and business outcomes - Ensure clarity on the underlying “why,” expected value, & success measures before initiatives enter delivery - Take ownership of complex or high-impact analysis workstreams end-to-end Stakeholder engagement - Engage business stakeholders as a trusted partner, confidently facilitating discussions & challenging constructively - Work closely with business teams to articulate the value, purpose, benefits, & expected outcomes of initiatives Customer-focused analysis - Apply a customer-centric mindset, viewing processes & solutions through the eyes of the customer - Develop current & future state process models, identifying opportunities to simplify & optimise the end-to-end client journey - Collaborate with design and delivery teams to inform customer journeys, screen flows, & experience-led solutions Delivery execution - Lead end-to-end business analysis activities including workshops, working groups, & validation sessions - Translate insights into well-defined requirements & user stories, supporting delivery through build & implementation - Contribute to change management activities including rollout, training, & adoption support Capability uplift - Set & uphold high standards for business analysis deliverables, ensuring consistency, clarity, & quality - Lift overall team capability through coaching, feedback, & best practice adoption To be successful in this role, you will bring: - Proven experience as a Senior Business Analyst in banking or financial services - Demonstrated ability to lead analysis workstreams & operate independently in complex delivery environments - Experience mentoring more junior team members & uplifting team capability - Strong stakeholder engagement skills, with the ability to influence at senior levels - Deep understanding of customer experience principles & what “good” looks like from a client perspective - An ability to translate customer insights into clear business opportunities & structured requirements - Strong analytical, facilitation, & storytelling capability - Experience working in agile or hybrid delivery environments - Excellent communication skills, with the ability to convey complex concepts to both technical & non-technical audiences - A confident, collaborative mindset, with the ability to challenge constructively & drive better outcomes What we're proud to offer you: - Rabo@Anywhere is our hybrid way of working at Rabobank & for Australia, that means we have a blend of time working between the office & home. - Wellbeing leave. These leave days support greater work/life balance & is just another way we are helping our employees to lead happier, healthier, & more fulfilling lives. - Education Assistance Program. Rabobank values the development of its people & has a great Education Assistance Program to assist with professional development. - Parental Leave that supports you & your family while giving you the freedom & flexibility to enjoy this special time (up-to 14 weeks paid leave) - Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave & an option to purchase another 2 weeks Annual Leave. - Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD & Income Protection Insurance. - Rabo Workplace Giving program. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners.

Principal Business Analyst Location: Sydney , Australia Reference number REQ669458 Occupation Analysts Work type Full-Time Job Description: Salary Information $147653 - $175917 Principal Business Analyst (Health Manager Level 4) Drive delivery that improves patient and clinician experience - with many work-life benefits - Temporary Full Time Exempt for up to 12 months - Hybrid flexibility for work-life balance | Chatswood - Attractive salary, from $147,653.00 + 12% Super + 17.5% annual leave loading Applications Close: 11:59pm, 22nd June 2026 Your work matters at eHealth NSW As the digital centre of excellence for NSW Health, we design and deliver secure, scalable technology that supports patient care across the state, helping clinicians provide better healthcare, now and into the future. Join eHealth NSW to create real-world impact, drive meaningful outcomes and support the health of millions every day. Learn more about us at eHealth NSW Join the Team As a Principal Business Analyst, of our End User Compute Program at eHealth NSW, you will be responsible to lead business analysis activities across a range of strategic technology initiatives, working closely with business stakeholders, technical teams, and project delivery partners. In this role, you will: - Lead requirements elicitation, analysis, documentation, and validation activities across End User Device projects and workstreams. - Facilitate stakeholder workshops and engagement activities to identify business needs, priorities, risks, and opportunities. - Develop high-quality business analysis artefacts, including BRDs, functional specifications, process maps, and business cases. - Collaborate with technical teams, architects, vendors, and project stakeholders to translate requirements into effective solutions. - Support solution delivery through design, testing, business readiness, implementation, and transition to business-as-usual operations. View the position description here About You We are looking for someone who: - Proven experience as a Principal Business Analyst delivering complex technology or digital transformation programs. - Strong capability in requirements elicitation, stakeholder engagement, and business process analysis across multiple workstreams. - Demonstrated experience producing high-quality business analysis artefacts, including BRDs, functional specifications, and process maps. - Exceptional analytical and problem-solving skills, with the ability to translate complex technical concepts into clear business outcomes. - Experience working within large, complex environments and delivering technology initiatives such as Microsoft 365, Cloud, Infrastructure, or End User Device programs, supported by knowledge of Agile, PRINCE2, PMBOK, or similar methodologies and relevant certifications. What's in it for You At eHealth NSW, our benefits are designed to provide you with the flexibility, growth and support when you need it. We provide: - Hybrid and flexible working options to support balance and productivity - Allocation day off per month in addition to annual leave - Salary packaging to maximise your take-home pay - Career development and learning opportunities to help you grow - Wellbeing initiatives like Fitness Passport to support your physical and mental health Learn More About Us - Find out how we hire at eHealth NSW - Check out our diversity and inclusion commitment How to apply Submit your cover letter and most up to date resume (up to 5 pages), highlighting your relevant skills and experience. Please also answer the below selection questions: - Describe your experience delivering complex technology or digital transformation initiatives as a Principal Business Analyst. Include the scale and complexity of the program, your role, and how you contributed to successful outcomes. - Provide an example of how you have led requirements elicitation and stakeholder engagement across multiple workstreams. Outline your approach to engaging diverse stakeholders, managing competing priorities, and ensuring alignment of business needs. While we accept AI use - we want your application to feel genuine and true to you. For questions around the role or recruitment process, including adjustments, please contact our Talent Advisor or Hiring Manager Chitra Mukhra and quote REQ669458. Important information - This recruitment may be used to establish a Talent Pool for similar roles (ongoing or temporary) that may arise over the next 18 months. - To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia). - For this role 'Exempt' is refers to a fixed term contract of more than 13 weeks. - If you currently reside outside NSW, please indicate in your application whether you are willing to relocate if successful.

Conduct analytical activities to support health initiatives, develop reporting products for grant compliance, reconcile financial data for accuracy, and maintain tracking systems to identify operational risks and ensure program governance.