• Define and execute a comprehensive B2B content strategy aligned with business growth priorities, target industries, and buyer personas. • Position content as a strategic driver of demand generation, pipeline growth, and brand differentiation. • Lead integrated content planning across campaigns, solutions, events, and ongoing marketing programs. • Ensuring content aligns with every stage of the buyer journey, from awareness through conversion and expansion. • Provide strategic direction and quality oversight for thought leadership, client success stories, solution marketing, and digital experiences. • Lead editorial strategy and narrative development across social media channels. • Partner with Digital Marketing on content distribution, paid promotion strategies, and performance optimization. • Establish and maintain enterprise editorial standards, voice, and tone. • Define and monitor KPIs tied to engagement, conversion, and pipeline impact. • Lead, mentor, and develop content and social media professionals.

About CrunchyrollFounded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime! The Standards & Practices team is responsible for ensuring that all content on the Crunchyroll platform adheres to our internal standards and complies with any legal/regulatory requirements in the countries where we operate. Our goal is to provide our audiences with content ratings and advisories to help them make informed viewing choices. The team embodies Crunchyroll’s collaborative spirit and operates at the intersection of compliance, content operations, and audience trust, playing a critical role in enabling scalable global content distribution while mitigating regulatory and brand risk. Responsibilities: - Screen and take detailed content notes on new simulcast and library titles and digital manga - Analyze content to determine the appropriate rating and content descriptors in multiple regions - Maintain internal and external ratings databases - Collaborate with other S&P team members to harmonize rating decisions - Identify and escalate potential issues related to ratings and advisories to key stakeholders - Perform series and marketplace research - Assist department management with staying on top of shifting global attitudes around content. About You: - 2+ years experience in broadcast/streaming/gaming standards and practices and/or content review - Experience with content ratings systems and regulatory bodies - Possess strong critical thinking and analytical skills - Familiarity with global cultural, ethnic, geopolitical and religious sensitivities - Proven ability to manage a high volume of projects with competing deadlines - Excellent written communication skills, especially in conveying visual information clearly and concisely - Familiarity with anime and manga highly preferred - Ability to analyze and discuss sensitive, potentially offensive material dispassionately and clinically - Comfortable with databases (eg Airtable) and structuring large amounts of metadata - Excellent trouble-shooting and follow-up skills - Ability to work independently - Fluency in English required, proficiency in other languages (particularly Japanese and/or Spanish) a plus - Ability to work flexible hours to accommodate international colleagues a plus This role requires screening and discussing content that may be sensitive or offensive to certain audiences. Why you will love working at CrunchyrollIn addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks: - Receive a great compensation package including salary plus performance bonus earning potential, paid annually. - Flexible time off policies allowing you to take the time you need to be your whole self. - Generous medical, dental, vision, STD, LTD, and life insurance - Health Saving Account HSA program - Health care and dependent care FSA - 401(k) plan, with employer match - Employer paid commuter benefit - Support program for new parents - Pet insurance and some of our offices are pet friendly! #LifeAtCrunchyroll ((select from the following job modalities for this role: #LI-Hybrid #LI-remote #LI-onsite)) About our ValuesWe want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value - Courage. We believe that when we overcome fear, we enable our best selves. - Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. - Kaizen. We have a growth mindset committed to constant forward progress. - Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusionOur mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

• Supports the content management and syndication process: organizing and uploading all content attributes and files to the content management and syndication platform. Must ensure that all content updates are published and live on each retailer’s site. • Trouble shooting and error resolution: Diagnose and track down any functional, systematic, or process issues to a root or functional cause, and delivering the solution necessary to ensure any failed content is live. • Develop and maintain effective working relationships with team members and internal partners to establish a collaborative and dynamic approach to our services. • Act as a CM&S SME to influence and support solutions that help us in meeting client needs, with the goal of ensuring business commitments and objectives are met. • Training and development, as needed, to learn new tools, systems, and processes in support of job duties. This includes all Acosta mandated training courses. • Other duties as assigned.

• Lead content initiatives to support Jenzabar’s communications, thought leadership, and brand awareness objectives • Develop thought leadership campaigns that showcase Jenzabar’s industry expertise, as well as the strengths and knowledge of Jenzabar’s subject matter experts • Serve as lead writer, editor, and strategist for communications and content, including case studies, product sheets, emails, and other marketing-related materials • Lead the creation of content used for external communications and brand initiatives, including industry award programs, event speaking engagements, and more • Collaborate with internal and external partners to understand emerging trends in higher education and incorporate those storylines into Jenzabar’s content and communications strategies • Support initiatives with media and analyst organizations by demonstrating Jenzabar’s domain expertise and ability to execute transformative programs across higher education • Create and maintain a blog calendar that incorporates content aligned with the company’s goals and OKRs • Support Product Marketing, Digital, Creative, and other Marketing teams in the development and execution of ABM programs intended to generate qualified leads and increase the sales pipeline • Work closely with Product Marketing, Digital, and Creative teams to craft compelling brand stories that differentiate Jenzabar from competitors • Assist in the development and execution of digital advertising campaigns • Create and enhance webpage content using SEO, GEO, and other emerging best practices • Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate • Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight • Other duties as assigned