Role Description We are looking for a dedicated and highly motivated Customer Success Manager to lead our mid market and enterprise-level accounts. In this role, you will work strategically with our customer base to understand their business objectives and help them achieve the best possible results using the Aspire platform for their influencer marketing efforts. You will work directly with our brands’ marketing teams to develop actionable and innovative marketing strategies, and continuously evolve and improve those strategies through ongoing experimentation and iterative testing/learning. This role will require you to leverage your experience and expertise to ensure the ongoing success of our enterprise customer's campaigns. The ideal candidate will be a strategic thinker, with a background in consumer marketing, brand marketing or advertising, and proven success partnering with distinct stakeholders to develop and execute campaigns. You will also work cooperatively with other departments to improve the client experience, retain existing customers, and gather critical feedback to improve our product. Strong influencing and interpersonal skills, and the ability to develop strong relationships are critical to success in this role. What You'll Be Doing: - Cement the relationship with new and existing customers including: account growth, new product adoption, and renewals - Develop a “consultant” perspective to client communications, questions, and meetings - Lead and present at regular client meetings, both in-person and over video conference - Analyze customer usage to form accurate forecasts, and to have complete visibility into renewal pipeline; identify, clearly communicate, and manage risk throughout the year through proactive touch points and take the lead in developing resolution strategies Qualifications - 5+ years of professional experience within SaaS Account Management or Customer Success - 1+ years influencer or performance marketing experience - Outstanding organization and interpersonal skills - A structured approach to process and prioritization - Initiative and the ability to identify and solve problems proactively Benefits - Comprehensive Benefits – Full health, dental, and vision insurance to keep you covered. - Remote Work Flexibility – Thrive in a high-energy, high-performing team—all from the comfort of your home. We provide support for your internet and home office setup. - 401(k) Plan – Save for your future with our competitive 401(k) retirement savings plan. - Flexible PTO – Recharge and take time off whenever you need with our flexible paid time off policy. - Paid Parental Leave – Four months of fully paid leave for new moms and dads—one of the best policies in the industry. - Ongoing Training & Development – We invest in your growth with customized training, coaching, and career acceleration opportunities—while building clearer, more defined career paths. Plus, take advantage of our annual education stipend to keep learning on your terms. - End-of-Year Break – We typically close between Christmas and New Year’s to give everyone time to unplug and recharge. Availability may vary by team based on workload and customer support needs. Compensation The on-target earnings for this role range between $90,000 to $110,000 (base salary + bonus). Please note: The final offer amount will depend on factors like experience, expertise, and location, and may differ from the range above. This range also excludes additional benefits, such as equity, 401(k), and medical, dental, or vision insurance. Our compensation philosophy: we use a market-based approach to compensation. This means we use a series of compensation tools to help us understand how companies value this role in the U.S. market based on function, level, geographic location, and positions benchmarked against similar-stage growth companies. To comply with local legislation and provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location and candidate experience and expertise, and may vary from the amounts listed above. We have competitive pay bands for all other countries based on market standards. Equal Opportunity Aspire is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating a welcoming and inclusive environment for all. Please apply to this role if you feel you are a good fit, regardless of your race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other perceived limiting factor. We welcome applicants from all walks of life.

• Own regional facilities performance outcomes, including: • Work order volume, completion speed, aged backlog, and repeat issues • Preventive maintenance (PM) compliance and sustainability • Facility condition, asset health, and longevity • Serve as the facilities execution leader for the region, ensuring consistency in priorities, standards, and decision-making. • Translate corporate objectives and operational priorities into structured, executable plans for Facilities Managers (FMs). • Ensure that identified facilities issues are not only documented, but fully executed and resolved. • Provide functional leadership and subject-matter expertise for Facilities Managers and site-level maintenance teams • Establish clear regional facilities standards and performance expectations • Conduct structured engagement with FMs, including: • Weekly performance and KPI check-ins • Monthly performance and development discussions • Monitor FM performance using data, site engagement, and trend analysis • Identify skill gaps, execution challenges, and role misalignments • Develop and recommend corrective action plans in partnership with Operations leadership and Human Resources • Support succession planning and long-term development of facilities talent • Design, implement, and enforce regional workflows, processes, and SOPs • Drive operational consistency without micromanagement • Own the regional preventive maintenance strategy, ensuring execution across: • HVAC systems • Appliances • Life-safety systems • Building infrastructure • Act as a financially fluent facilities leader • Partner with Operations leadership on budget planning and forecasting • Monitor spend trends against operational performance • Ensure FMs understand financial impacts and cost drivers • Vet, approve, and manage vendor relationships • Conduct structured site visits including: • Facility and operational assessments • FM and GM leadership alignment evaluation • Ensure each visit results in: • Clearly defined priorities • Assigned ownership • Timelines • Documented follow-up

Title: Sales Manager-B2B & Channel Partnerships Location: Nationwide Remote NV US Job Description: iGrad, a division of Aztec Software, is an award-winning financial literacy platform provider that empowers students, employees, and individuals to make informed financial decisions and achieve their financial goals. Through the iGrad and Enrich product lines, iGrad has helped millions of people improve their financial well-being through its engaging and interactive courses, personalized coaching, and comprehensive resources. Position Overview iGrad is seeking a Sales Manager-B2B & Channel Partnerships to lead our direct sales team. This role will play a critical role in driving revenue growth across both direct sales and channel partner–led sales motions. This leader will manage and develop our internal sales team while also owning senior-level relationships with key reseller and channel partner organizations. This role is ideal for a sales leader who has thrived in partner-heavy, multi-channel environments, understands solution selling in complex ecosystems, and can balance execution, coaching, and relationship management. Key Responsibilities Sales Team Leadership & Coaching - Lead, coach, and motivate a team of sales representatives across the full sales lifecycle—from pipeline generation through close. - Establish a high-performance sales culture focused on accountability, continuous improvement, and shared success. - Support skill development in consultative selling, value-based positioning, and navigating complex buyer committees. Channel & Reseller Partner Management - Own and manage relationships with key channel partner organizations, including enablement, alignment, and ongoing performance management. - Act as the primary point of contact for sales-related collaboration with partners, ensuring consistency in messaging, positioning, and execution. - Develop partner playbooks, incentives, and engagement strategies in collaboration with marketing, product, and leadership teams. - Identify opportunities to expand revenue through existing partners and onboard new strategic channel relationships as appropriate. Sales Strategy & Execution - Partner with executive leadership to develop and execute sales strategies aligned with iGrad’s financial wellness positioning—not just SaaS delivery. - Balance direct sales and partner-assisted sales motions to maximize reach and efficiency across target markets. - Translate market feedback from both customers and partners into actionable insights for product, messaging, and pricing strategy. Pipeline Management & Forecasting this is Rev Ops responsibility - Own pipeline hygiene, forecasting accuracy, and opportunity progression using Salesforce. - Ensure consistent sales processes, reporting discipline, and transparency across the team and partner pipeline. - Provide weekly, monthly, and quarterly reporting on performance, risks, and growth opportunities. Cross-Functional Collaboration - Work closely with Marketing, Customer Success, Product, and Coaching teams to ensure seamless handoffs and aligned customer experiences. - Collaborate with iGrad leadership to align iGrad sales execution with broader brand, platform, and program strategy. Qualifications Required: - Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience). - Proven success in solution selling focused on large enterprise type opportunities. - Proven experience managing sales teams in B2B, SaaS-enabled, or services-based environments. - Strong background in reseller, channel partner, or indirect sales models. - Demonstrated success coaching salespeople and improving execution across pipeline, deal strategy, and close rates. - Hands-on experience using Salesforce for pipeline management, forecasting, and reporting. - Exceptional communication, relationship-building, and negotiation skills. Preferred: - Experience selling financial wellness, employee benefits, education technology, or financial services solutions. - Familiarity with multi-stakeholder buying environments (HR, benefits, financial institutions, administrators, leadership teams). - Comfort operating in a hybrid model that blends technology platforms with programmatic services and human support. Why Join iGrad - Be part of a fast-growing financial wellness organization expanding beyond software into outcome-driven programs. - Lead a sales motion that blends direct selling with high-impact channel partnerships. - Shape how financial wellness is positioned, sold, and delivered across diverse markets. - Collaborate with a mission-driven team focused on real behavior change—not just adoption metrics. What We Offer - 401(k) - Dental insurance - Health insurance - Life insurance - Paid time off - Vision insurance Job Type: Full Time Work Location: Remote Equal Opportunity Employer Aztec/iGrad is a proud equal opportunity employer.

• Evaluate liability early and continuously, surface key risk factors, and support the team with clear, organized case insights • Keep clients actively treating by guiding next steps, addressing barriers, and ensuring consistent progress through medical care • Deliver confident, professional client communication that builds trust and keeps expectations realistic and clear • Own case progression from intake through resolution, keeping every file moving and every follow-up timely • Coordinate with medical providers, vendors, and insurance parties to prevent delays and keep records, bills, and updates flowing • Maintain meticulous case documentation, notes, and task tracking so files are always audit-ready and easy to pick up • Support insurance processes including claims follow-ups, status checks, and documentation coordination • Drive medical record and billing coordination, including requests, follow-through, and organization for easy case use • Identify what’s missing before someone else asks (treatment gaps, documentation gaps, liability clarity gaps) and close those loops proactively