• Own regional facilities performance outcomes, including: • Work order volume, completion speed, aged backlog, and repeat issues • Preventive maintenance (PM) compliance and sustainability • Facility condition, asset health, and longevity • Serve as the facilities execution leader for the region, ensuring consistency in priorities, standards, and decision-making. • Translate corporate objectives and operational priorities into structured, executable plans for Facilities Managers (FMs). • Ensure that identified facilities issues are not only documented, but fully executed and resolved. • Provide functional leadership and subject-matter expertise for Facilities Managers and site-level maintenance teams • Establish clear regional facilities standards and performance expectations • Conduct structured engagement with FMs, including: • Weekly performance and KPI check-ins • Monthly performance and development discussions • Monitor FM performance using data, site engagement, and trend analysis • Identify skill gaps, execution challenges, and role misalignments • Develop and recommend corrective action plans in partnership with Operations leadership and Human Resources • Support succession planning and long-term development of facilities talent • Design, implement, and enforce regional workflows, processes, and SOPs • Drive operational consistency without micromanagement • Own the regional preventive maintenance strategy, ensuring execution across: • HVAC systems • Appliances • Life-safety systems • Building infrastructure • Act as a financially fluent facilities leader • Partner with Operations leadership on budget planning and forecasting • Monitor spend trends against operational performance • Ensure FMs understand financial impacts and cost drivers • Vet, approve, and manage vendor relationships • Conduct structured site visits including: • Facility and operational assessments • FM and GM leadership alignment evaluation • Ensure each visit results in: • Clearly defined priorities • Assigned ownership • Timelines • Documented follow-up

Title: Sales Manager-B2B & Channel Partnerships Location: Nationwide Remote NV US Job Description: iGrad, a division of Aztec Software, is an award-winning financial literacy platform provider that empowers students, employees, and individuals to make informed financial decisions and achieve their financial goals. Through the iGrad and Enrich product lines, iGrad has helped millions of people improve their financial well-being through its engaging and interactive courses, personalized coaching, and comprehensive resources. Position Overview iGrad is seeking a Sales Manager-B2B & Channel Partnerships to lead our direct sales team. This role will play a critical role in driving revenue growth across both direct sales and channel partner–led sales motions. This leader will manage and develop our internal sales team while also owning senior-level relationships with key reseller and channel partner organizations. This role is ideal for a sales leader who has thrived in partner-heavy, multi-channel environments, understands solution selling in complex ecosystems, and can balance execution, coaching, and relationship management. Key Responsibilities Sales Team Leadership & Coaching - Lead, coach, and motivate a team of sales representatives across the full sales lifecycle—from pipeline generation through close. - Establish a high-performance sales culture focused on accountability, continuous improvement, and shared success. - Support skill development in consultative selling, value-based positioning, and navigating complex buyer committees. Channel & Reseller Partner Management - Own and manage relationships with key channel partner organizations, including enablement, alignment, and ongoing performance management. - Act as the primary point of contact for sales-related collaboration with partners, ensuring consistency in messaging, positioning, and execution. - Develop partner playbooks, incentives, and engagement strategies in collaboration with marketing, product, and leadership teams. - Identify opportunities to expand revenue through existing partners and onboard new strategic channel relationships as appropriate. Sales Strategy & Execution - Partner with executive leadership to develop and execute sales strategies aligned with iGrad’s financial wellness positioning—not just SaaS delivery. - Balance direct sales and partner-assisted sales motions to maximize reach and efficiency across target markets. - Translate market feedback from both customers and partners into actionable insights for product, messaging, and pricing strategy. Pipeline Management & Forecasting this is Rev Ops responsibility - Own pipeline hygiene, forecasting accuracy, and opportunity progression using Salesforce. - Ensure consistent sales processes, reporting discipline, and transparency across the team and partner pipeline. - Provide weekly, monthly, and quarterly reporting on performance, risks, and growth opportunities. Cross-Functional Collaboration - Work closely with Marketing, Customer Success, Product, and Coaching teams to ensure seamless handoffs and aligned customer experiences. - Collaborate with iGrad leadership to align iGrad sales execution with broader brand, platform, and program strategy. Qualifications Required: - Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience). - Proven success in solution selling focused on large enterprise type opportunities. - Proven experience managing sales teams in B2B, SaaS-enabled, or services-based environments. - Strong background in reseller, channel partner, or indirect sales models. - Demonstrated success coaching salespeople and improving execution across pipeline, deal strategy, and close rates. - Hands-on experience using Salesforce for pipeline management, forecasting, and reporting. - Exceptional communication, relationship-building, and negotiation skills. Preferred: - Experience selling financial wellness, employee benefits, education technology, or financial services solutions. - Familiarity with multi-stakeholder buying environments (HR, benefits, financial institutions, administrators, leadership teams). - Comfort operating in a hybrid model that blends technology platforms with programmatic services and human support. Why Join iGrad - Be part of a fast-growing financial wellness organization expanding beyond software into outcome-driven programs. - Lead a sales motion that blends direct selling with high-impact channel partnerships. - Shape how financial wellness is positioned, sold, and delivered across diverse markets. - Collaborate with a mission-driven team focused on real behavior change—not just adoption metrics. What We Offer - 401(k) - Dental insurance - Health insurance - Life insurance - Paid time off - Vision insurance Job Type: Full Time Work Location: Remote Equal Opportunity Employer Aztec/iGrad is a proud equal opportunity employer.

• Evaluate liability early and continuously, surface key risk factors, and support the team with clear, organized case insights • Keep clients actively treating by guiding next steps, addressing barriers, and ensuring consistent progress through medical care • Deliver confident, professional client communication that builds trust and keeps expectations realistic and clear • Own case progression from intake through resolution, keeping every file moving and every follow-up timely • Coordinate with medical providers, vendors, and insurance parties to prevent delays and keep records, bills, and updates flowing • Maintain meticulous case documentation, notes, and task tracking so files are always audit-ready and easy to pick up • Support insurance processes including claims follow-ups, status checks, and documentation coordination • Drive medical record and billing coordination, including requests, follow-through, and organization for easy case use • Identify what’s missing before someone else asks (treatment gaps, documentation gaps, liability clarity gaps) and close those loops proactively

Role Description Every day, Life Science companies use Claritas Rx solutions to improve and enhance the treatment journey for patients. We have built a strong customer team of domain experts that can help scale a premier channel management solution. At Claritas Rx, Customer Success Managers (CSMs) are the strategic business relationship owners responsible for ensuring customers realize value, drive adoption, and achieve desired business outcomes from our solutions. CSMs serve as the primary external partner for customer stakeholders, focusing on success planning, satisfaction, renewals, and growth opportunities. CSMs own the customer experience and partnership, while partnering closely with Delivery Directors and Project Managers to ensure execution aligns with customer priorities. CSMs act as trusted partners to customers—shaping shared priorities, setting expectations on scope and impact, and ensuring the customer’s voice is heard internally. Key Accountabilities - Serve as the primary point of customer accountability, responsible for driving overall success, value realization, and long-term partnership growth. - Build and maintain strong relationships with key customer stakeholders, including executive sponsors, business leaders, and operational teams. - Help your customers achieve their business goals and outcomes by: - Partnering with Implementation and Delivery teams to align on objectives, success criteria, and expectations during onboarding, ensuring a smooth transition to steady-state. - Leading the ongoing customer partnership post-launch, guiding priorities, monitoring account health, and escalating risks or strategic issues as appropriate. - Advocating for customer priorities internally, ensuring the right teams are engaged and informed, and providing visibility into key requests, risks, and dependencies. - Driving adoption of Claritas Rx solutions, providing guidance on new features, and identifying opportunities to leverage data and insights for business impact. - Leading customer-facing meetings (e.g., status updates, partnership reviews, and business reviews), setting agendas, aligning stakeholders, and ensuring clear follow-up on action items. - Partnering with Product to provide customer-driven input on roadmap planning, feature prioritization, and scalable solutions across accounts. - Acting as a subject matter expert on commercial data to support strategic recommendations and decision-making. - The CSM will be required to travel to customer sites, industry events, or company offices (up to 25% quarterly) depending on business priorities. Qualifications - Deep knowledge of biopharmaceutical marketing, managed markets, or distribution channels. - Strong analytical and problem-solving skills, with a creative and data-driven approach. - Exceptional attention to detail and clear, concise written and verbal communication. - Advanced quantitative analysis skills and expert-level proficiency with Microsoft Excel. - Proven ability to build and maintain strategic customer relationships and manage client-focused projects. - Demonstrated capabilities in: - Problem-solving and resolution - Project coordination and organizational skills - Expectation-setting and alignment of priorities - Active listening and understanding customer needs - Solution knowledge and the ability to apply insights to business challenges - Empathy and relationship-building - Tenacity and persistence to drive outcomes (“grit”) Requirements - 5+ years of experience in a healthcare consulting, commercial, or client-facing role. - Familiarity with healthcare data sources (transactional, clinical, behavioral); direct experience with Hub or Specialty Pharmacy data strongly preferred. - Experience in a commercial capacity within a pharma/biotech manufacturer or health tech startup. - MBA or other relevant graduate-level degree (including public health, engineering, operations, IT, or statistics). Benefits - Competitive salary of $110,000 to $120,000. - Benefits package. - Opportunity to make a significant impact on a first-in-industry digital health solution.