Role Description The Field Applications Engineer (FAE) serves as a primary technical point of contact for TrellisWare’s customers, supporting the Business Development Team and overall business growth by: - Providing pre-sales, post-sales, and customer support for all TrellisWare product offerings both onsite and remotely. - Offering custom-tailored communications solutions for specific customer systems. - Generating new applications of products by collaborating with end users, vendors, and the internal product development team. - Identifying and resolving customer issues with TrellisWare products and features. - Adapting standard TSM product offerings to specific customer use cases. - Providing technical support to help customers understand advanced features of TrellisWare’s products. - Identifying risks in fielded products or products under development that could negatively impact customers. - Supporting the product development process by providing Voice of the Customer (VoC) input. - Communicating needed feature changes or updates to the Product Management Team. - Providing feedback on field operation of TrellisWare products to stakeholders. - Delivering lessons learned in the field to improve design and development. - Clarifying customer expectations and use case profiles for product design and documentation. - Consulting and providing technical support to sales and business development leads. - Conducting field demonstrations, product training, and integration with third-party accessories. - Crafting and delivering technical presentations of TrellisWare offerings. - Developing relationships with team members built on trust and respect. - Performing other related duties as assigned. Qualifications - Four-year technical degree or military-related service experience equivalent. - Minimum of 7 years of related experience in the market or technology segments identified; 10+ years preferred. - Demonstrated track record in fielding, integration, and troubleshooting networked communications products. - Experience in UK Special Forces, British Army, Royal Marines, Royal Navy, Royal Air Force, and/or commercial specialty communications communities is highly desired. Requirements - Strong understanding of IP data including addressing schemes, IP switches/router interface, gateway functionality, TCP/UDP protocols. - In-depth understanding of Military and Public Safety tactical network infrastructure. - Demonstrated strong documentation skills and proficiency with PC office applications. - Ability to integrate communications products with customer systems and maximize network performance. - Ability to understand complex communication and engineering concepts and explain them simply. - In-depth understanding of design, manufacturing, testing, and sales procedures for handheld, manpack, and embedded radio products. - Ability to analyze, troubleshoot, and fix network performance issues. - Ability to work independently and interact with various engineering development teams. - Demonstrated professionalism in customer-facing field events. - Strong collaborative drive and interpersonal skills. - Strong initiative, proactive work ethic, and prioritization skills. - Trustworthy judgment and analytical problem-solving skills. - Effective execution and decision-making. - Champion of change and innovation. - Strong written and verbal communication skills. Additional Requirements - Must have the legal right to live and work in the UK and provide evidence upon request. - This role is open only to sole UK nationals eligible to obtain and maintain UK security clearance. - Must have the ability to travel 50-75% of the time domestically and internationally. Employment Terms and Requirements - The successful candidate will be employed through our Employer of Record (EOR) partner in the UK. - This is a full-time position approved for remote work within the UK, except when travel is required. - Employees must reside in the UK and have the legal right to work throughout their employment. - This role may require working hours outside standard local business hours due to collaboration with U.S. headquarters. Physical Demands - Able to frequently sit, stand, walk, use hands to fingers, handle or feel, reach within hands and arm’s length, stoop, kneel, and crouch. - Regularly required to sit and stand for extended periods; frequently required to use office equipment. - Able to regularly lift and/or move up to 5 kilograms, frequently lift and/or move up to 12 kilograms, and occasionally lift and/or move up to 23 kilograms. - Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Disclaimer: The above statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Nothing in the job description restricts the company's right to change, assign, or reassign duties and responsibilities at any time for any reason. *TrellisWare Technologies, Inc. is an EEO/AA/Disability/Vets Employer.*

• Lead Strategic Engagements: Partner with Sales and Solution Engineering as an elite resource for high-value opportunities, navigating complex architectural hurdles to drive revenue. • Productize Technical Wins: Execute high-impact POCs and "productize" those efforts into reusable assets like industry accelerators and solution blueprints for the global solution engineering community. • Scale Technical Excellence: Actively advance the organization by distilling complex innovations into scalable training and blueprints that empower regional teams. • Drive Thought Leadership: Contribute regularly to the Boomi Community by writing about digital transformation trends and solving difficult technical problems in public forums. • Bridge Product & PSO: Translate complex customer requirements to Product Management to influence roadmaps and collaborate with Professional Services (PSO) to transition blueprints into successful Paid Pilots. • Modernize Technical Validation: Shift the technical strategy from costly, repetitive POCs toward scalable workshops and custom demonstrations. • Maintain Operational Excellence: Operate with a data-driven approach, utilizing Jira and centralized dashboards to track impact, manage the "Phone a Friend" workflow, and adhere to SLAs.

Requisition Number: 2370733 We are looking for a talented and motivated Lead AI-ML Engineer to join our team. The perfect candidate will have experience with LLMs and be skilled in developing and implementing machine learning solutions. You will utilize the Langchain framework to work with both closed source and open source models, and apply fine-tuning and Retrieval-Augmented Generation (RAG) methodologies to optimize language models for specific tasks and datasets. Key Responsibilities: *Develop and implement machine learning solutions using LLMs. *Utilize the Langchain framework for working with closed source and open source models. *Apply fine-tuning methodologies to optimize machine learning models for specific tasks and datasets. *Write clean, maintainable, and efficient code adhering to PEP8 standards. *Utilize containerization technologies such as Docker for development and deployment. *Ensure the production quality of code, including thorough testing and documentation. *Be comfortable working on the terminal for various development and deployment tasks. *Work on traditional machine learning methods like XGBoost for classification tasks and unsupervised learning techniques like K-means. *Graduate degree or equivalent experience. *Candidate with 8+ years of experience in ML, deep learning and GenAI. *Proven experience with LLMs. *Proficiency in using the Langchain framework. *Strong understanding of machine learning concepts and fine-tuning methodologies. *Experience with Retrieval-Augmented Generation (RAG) techniques. *Excellent coding skills in Python, with adherence to PEP8 standards. *Basic understanding of containerization technologies such as Docker. *Strong problem-solving skills and attention to detail. *Ability to write clean, maintainable, and efficient code. *Experience in ensuring the production quality of code, including thorough testing and documentation. *Comfortable working on the terminal for various development and deployment tasks. *Experience with version control systems such as Git. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. • Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. • Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. • Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.