• Manage ticket intake and triage from customer contacts • Monitor and oversee MAS support tickets, including routing and escalation • Create, disable, or modify Accela platform user accounts and permissions • Support service pack and release testing • Provide proactive guidance on client-led testing for major releases • Escalate advanced troubleshooting items when needed • Build and modify workflows, business rules, and automations • Develop and adjust fee calculations • Configure and resolve urgent system issues • Create and update reports (SSRS, Crystal Reports) • Implement advanced scripting and automation for existing configurations

Role Description Nuvant is hiring Virtual Consultants to help prospective clients explore financial solutions that align with their personal or business goals. In this role, you’ll serve as a key first point of contact to introduce our services and guide clients toward the next step. - Initiate outbound calls, emails, and messages to potential clients - Respond promptly to inbound inquiries and guide clients through initial questions - Engage in conversations to uncover client needs and goals - Clearly explain service offerings and recommend next steps - Schedule follow-up calls or connect clients with the right team members - Log interactions and maintain accurate notes in our CRM Qualifications - High school diploma or college degree preferred - Confident, friendly communicator who thrives in a client-facing environment - Organized and comfortable working in a work from home setting - A people-first approach with strong listening and follow-up skills - Previous experience in sales, appointment setting, or client-facing role a plus Benefits - Competitive base salary plus performance-based bonuses and incentives - Access to comprehensive benefits package including medical, dental, vision, 401k, and paid time off - Flexibility with structured support - Opportunities for advancement with a growing company - A team culture that values professionalism and performance

Role Description Are you ready to take on a dynamic role where you can make a real impact? As a Solutions Consultant - Warehouse & ERP, you’ll be at the forefront of delivering cutting-edge warehouse management solutions using our innovative data collection software for NetSuite ERP. If you thrive in a fast-paced environment and love the challenge of optimizing warehouse operations, this role is for you! - Design & Deliver: Create tailored warehouse data collection solutions using RF-SMART for the NetSuite ERP application, focusing on areas like receiving, inventory control, picking, and light production. - Consult & Advise: Be the go-to expert for customers, guiding them on best practices in warehouse setup, receiving, and shipping. - Train & Support: Lead training sessions and provide ongoing support, ensuring customers are confident and successful post-Go Live. - Travel: Averages at 30%. - Hit Billable Targets: Manage your time effectively to meet billable targets, contributing to the success and profitability of the business. - Problem-Solve: Tackle customer issues head-on, whether through the NetSuite ERP or RF-SMART software, and find innovative solutions. - Enhance & Innovate: Communicate customer feedback and suggest enhancements to our development team, ensuring our product continually evolves. - Stay Organized: Keep all customer interactions, project tasks, and communications organized and on track in a fast-paced environment. Qualifications - A Bachelor’s degree in a supply chain-related field or equivalent experience. - Experience in warehouse operations or in-depth knowledge with ERP systems, especially NetSuite, is a plus. - You’re a clear communicator with excellent presentation skills, whether in person or through web demos. - Strategic and problem-solving mindset: You are curious to understand the full picture or problem before jumping to conclusions and are open to uncovering other opportunities for training or helping the customer beyond the problem they come to you about. - Experience with AI platforms is desirable. Benefits - Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. - You'll work alongside a passionate team dedicated to making a difference—both for our customers and our employees. Requirements - Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status). Company Description The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

• Identificação de créditos previdenciários; • Identificação de oportunidades tributárias relacionadas à folha de pagamento, INSS, FGTS; • Planejamento tributário envolvendo tributos previdenciários; • Retificação das obrigações acessórias (GFIP, ESOCIAL, DCTFWeb etc); • Diagnóstico de procedimentos relacionados a folha de pagamento e obrigações acessórias.