Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description About the Role ServiceNow is seeking a CRM Architect Director with deep telecommunications industry expertise to join our Customer & Industry Workflows Expert Services team. This role is designed for a seasoned CRM architect who brings both the technical depth to lead complex ServiceNow implementations and the industry fluency to speak credibly about telco-specific business challenges, operational models, and transformation priorities. You do not need prior experience with ServiceNow's telecom product portfolio - we will invest in building that expertise. What matters is that you bring a genuine understanding of how telecommunications companies operate: from network and service management to customer lifecycle, revenue assurance, and the operational complexity unique to carriers, CSPs, and infrastructure providers. This industry knowledge, paired with your CRM architecture skills, will enable you to drive exceptional outcomes for some of the world's most complex telco customers. What You Will Do - Lead ServiceNow CRM implementations for telecommunications customers, applying industry knowledge to accelerate adoption and drive measurable business outcomes - Translate telco-specific business challenges - such as customer churn, order fallout, service assurance, and B2B/B2C complexity - into effective CRM solution designs - Serve as a trusted advisor to telco customers, connecting their operational priorities to ServiceNow platform capabilities - Demonstrate empathy for the customer and genuine passion in helping them succeed in a highly competitive industry - Engage and collaborate with ServiceNow R&D teams on escalated technical issues, including telco-specific product gaps and enhancements - Provide thought leadership to telco sponsors and stakeholders in solving business process and technology problems - Review customer architecture, design processes, and system integrations, with sensitivity to legacy telco environments and OSS/BSS landscapes - Configure solution environments to address customer requirements and business issues - Contribute to pre-sales campaigns by sharing telco-specific implementation strategies and best practices - Mentor field resources on telco industry context and delivery best practices for CRM applications in telecommunications - Collaborate with Product Management to surface telco customer needs and inform the ServiceNow product roadmap - Share industry insights and lessons learned with internal teams and the broader ServiceNow community Qualifications Our ideal candidate: - 10+ years of experience in customer-facing implementation and delivery roles such as Solution Architect, Technical Consultant, or developer - ideally in professional services or consulting - 10+ years in the CRM technology industry - Significant experience working with or within telecommunications companies - including carriers, CSPs, cable/broadband providers, or telco infrastructure firms - Deep understanding of telco business models, customer lifecycle management, and operational challenges (e.g., churn, order management, B2B/enterprise sales, network-driven service delivery) - Familiarity with OSS/BSS architecture and how CRM systems interact with broader telco technology stacks - Comfort learning new technology platforms quickly - prior ServiceNow experience helpful but not required - Ideally ServiceNow CSA and CSM certified, or willingness to certify upon hire - Ability to perform deep architectural advisory work - Excellent verbal and written communication skills, including ability to present to executives, chair workshops, and facilitate complex stakeholder sessions - Highly data-driven with commitment to driving customer engagement toward business outcomes and value realization - Fanatical about customer success and tenacious at driving long-term customer value - Must be able to travel up to 25% annually, when applicable Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Requisition Number: 2351962 Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Lead HL7 FHIR event participation: Review and prioritize HL7 FHIR Connectathon tracks aligned to UHC/Optum business needs, products, and interoperability roadmap - Stakeholder alignment: Meet with UHC/Optum HL7 voting members, HL7 Work Group (WG) participants, and the Interoperability Community of Practice (CoP) to vet proposed tracks and identify the teams/solutions that would benefit from participation - Outreach & engagement: Proactively reach out to identified UHC/Optum teams andsolution owners to socialize relevant tracks, assess interest and readiness, and secure participation commitments - Preparation & coordination: Attend pre-Connectathon track meetings; coordinate logistics, test data, sandbox access, scope, and timelines for UHC/Optum teams; ensure prerequisites (SMART App Launch, CDS Hooks, Bulk Data) are in place for successful testing. - Infrastructure readiness: Partner with security, platform, and DevOps teams to stand up and manage publicly accessible testing environments, addressing privacy, compliance, risk, and monitoring requirements - Onsite facilitation: Attend the Connectathon; guide team testing activities, triage issues, capture results, and drive follow-ups with track leads and HL7 WGs - Technical stewardship: Provide hands-on guidance for implementing FHIR-based applications and services; ensure alignment with standards (RESTful APIs, OAuth 2.0 /SMART) and best practices - Results & continuous improvement: Document lessons learned, interoperability gaps, and recommendations; translate outcomes into actionable backlogs, standardsupdates, and product roadmaps - External collaboration: Maintain relationships with HL7 WGs, track leads, and ecosystem partners; represent UHC/Optum interests and promote interoperabilityadvancements You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Solid Understanding of FHIR Standards - Hands-on experience with FHIR-based functionalities such as CDS Hooks, SMART App Launch, and FHIR Bulk Data (Flat FHIR/NDJSON) - Proven experience developiing FHIR-based applications and/or FHIR services, including implementation, testing, and deployment - Demonstrated understanding and practical experience with the HL7 FHIR Standard (resources, profiles, operations) and related technologies: RESTful FHIR APIs and OAuth 2.0 (including SMART App Launch) - Technical Skills - Experience setting up and operating publicly accessible testing environments, with solid awareness of privacy, security, and compliance considerations (e.g. risk assessment, data minimization, secure configuration, monitoring) - Demonstrated ability to set up FHIR servers, test endpoints and use tools like Postman or Touchstone - Proven skills mapping legacy data to FHIR resources. - Connectathon Process Knowledge - Understanding how Connectathons work-tracks, testing scenarios, and reporting. - Familiarity with HL7 community processes (e.g., Connectathons, Work Groups, ballots) and the ability to translate event outcomes into organizational value - Familiarity with HL7 registration, test scripts, and sandbox environments - Demonstrated ability to identify tracks relevant to UHG goals - Facilitation and Leadership Skills - Demonstrated ability to coordinate multi-team participation across product, engineering, security, and standards/governance groups; solid facilitation, communication, and stakeholder management skills - Demonstrated ability to explain technical concepts to non-technical stakeholders - Proven solid analytical and problem-solving skills; ability to synthesize complex technical details into clear actions and artifacts Preferred Qualifications: - Experience participating in or leading HL7 FHIR Connectathon tracks and collaborating with HL7 WG leads - Experience working within large enterprises (e.g., matrixed orgs like UHC/Optum) to drive cross-functional outcomes - Experience to contributions to standards, implementation guides, or community artifacts (e.g., track proposals, IG feedback, reference implementations) - Understanding of clinical data exchange, terminology standards (SNOMED-CT, LOINC, ICD-10) and regulatory requirements - Awareness of common FHIR use cases like patient access, clinical decision support, and EHR integration - Knowledge of healthcare data and interoperability domains (e.g., clinical workflows, payer/provider use cases, prior authorization, quality measurement) - Exposure to security and privacy frameworks relevant to healthcare (e.g., HIPAA), and practices such as threat modeling, secure SDLC, and zero-trust principles - Familiarity with DevOps/SRE practices and tooling (CI/CD, API gateways, observability) used to operate FHIR services at scale *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 to $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Role Description Everforth ECS is seeking a Security Architect to work Remotely. The Security Architect will be expected to: - Study the organization's existing systems architecture and recommend and design security solutions to improve them. - Develop ways to add new security functionality to current systems. - Support the installation and configuration of new hardware and software. - Regularly test new systems to ensure that they work as expected. - Communicate with engineers and application developers to ensure the compatibility of security requirements, configurations, and components. - Assist program staff and the technical director with identifying requirements, dependencies, constraints, and direction needed to design, deploy, or migrate security capabilities to various cloud infrastructures. - Host and support regular meetings and correspondence with teammates and customers to gain a better understanding of security requirements. Salary Range: $140,000 - $165,000 Qualifications - Enhances security team accomplishments and competence by planning delivery of solutions. - Determine security requirements by evaluating business strategies and requirements; researching information security standards; conducting system security and vulnerability analyses and risk assessments; studying architecture/platform; identifying integration issues; preparing cost estimates. - Plan security systems by evaluating network and security technologies; developing requirements for local area networks (LANs), wide area networks (WANs), virtual private networks (VPNs), routers, firewalls, and related security and network devices; designing public key infrastructures (PKIs), including use of certification authorities (CAs) and digital signatures as well as hardware and software; adhering to industry standards. - Support the implementation of security systems by recommending intrusion detection methodologies and equipment, developing and supporting the implementation of test scripts. - Recommend upgrades to security systems by monitoring the security environment; identifying security gaps; evaluating and implementing enhancements. - Prepare system security reports by collecting, analyzing, and summarizing data and trends. - Demonstrate a firm understanding and experience with designing, deploying, or migrating systems security capabilities and standards from an on-prem environment to various cloud environments. Company Description

Role Description We are seeking a Senior Integration Developer with expertise in the MuleSoft Anypoint Platform and Seeburger BIS to support a high-level integration project for a public sector initiative. This role bridges the gap between development and architecture, focusing on the end-to-end delivery of complex API-led connectivity solutions within a remote-first European team environment. - Oversee the end-to-end delivery of integration projects, including the design, build, deployment, and maintenance of APIs and workflows - Connect disparate platforms such as Workday, Salesforce, and MDM with various partner systems - Build and maintain MCP servers to facilitate interactions between AI models or agents and backend systems - Implement and enforce integration standards, frameworks, and reusable components to ensure best practices in API-led connectivity - Manage project timelines, budgets, and quality assurance while leveraging Agile methodologies and tools such as JIRA and GitHub - Configure and manage logging and monitoring tools like Anypoint Monitoring to ensure efficient root cause analysis and future-proof production environments - Implement robust security, compliance, and performance monitoring for APIs and integrations, maintaining detailed technical documentation and versioning - Partner with product owners and enterprise architects to deliver seamless cross-system connectivity and communicate technical concepts to non-technical stakeholders - Participate actively in Agile ceremonies to support team alignment and contribute to a culture of continuous improvement Qualifications - 8+ years of enterprise integration experience, with at least 3 years in technical leadership roles - Proven experience designing and delivering integrations on the MuleSoft Anypoint Platform, including proficiency with Anypoint Studio, API Manager, Runtime Manager, and Exchange - Deep expertise in Seeburger BIS, including B2B integration, EDI/trading partner management, and document exchange standards (e.g., 850, 810, 856) - Technical proficiency in AS2/SFTP/VAN connectivity and Managed File Transfer (MFT) within an enterprise B2B environment - Strong understanding of API-led architecture, integration patterns, and enterprise integration frameworks - Extensive experience in API design (REST/SOAP), data transformation formats (JSON, XML), and orchestration/pub-sub patterns - Solid understanding of API policies and security standards, including OAuth2, JWT, and mTLS - Experience working in Agile development environments using tools like Jira or Azure DevOps - Mandatory residency within the EMEA region due to GDPR and PII data processing constraints for public sector projects - Strong communication skills with the ability to influence both technical and non-technical stakeholders and bridge technical delivery with strategic vision Requirements - MuleSoft Certifications such as Integration Architect, Platform Architect, or Developer - Knowledge of major cloud platforms including AWS, Azure, or GCP and hybrid integration architectures - Familiarity with DevOps practices, CI/CD pipelines, and automated testing for integrations - Proficiency in programming languages such as Java, C#, Python, or JavaScript - Experience with microservices, event-driven architecture, and containerization - Mastery of AI prompt engineering to generate accurate, context-rich integration flows and evaluate AI-generated code - Background in large-scale digital transformation or enterprise architecture programs Benefits - This is a 100% remote position. - Due to specific data protection, candidates must reside within the GDPR region.