Role Description - Provides administrative and operational support for volunteer onboarding, transitions, and offboarding processes. - Serves as a primary point of contact for new and departing team members, ensuring a smooth and positive experience. - Coordinates onboarding communications, orientation schedules, training assignments, and resource distribution. - Tracks onboarding progress and completion of required training, documentation, and system access requests. - Manages offboarding procedures, including exit communications, account deactivation requests, and documentation collection. - Maintains accurate volunteer records, onboarding materials, process documentation, and status reports using organizational systems. - Collaborates with department leaders to coordinate onboarding needs, role transitions, and staffing updates. - Assists with the creation, review, and updating of onboarding guides, training materials, and process documentation. - Uses Google Drive, Asana, Slack, and other organizational tools to manage workflows, records, and communications. - Monitors onboarding and offboarding timelines to ensure tasks are completed accurately and on schedule. - Identifies opportunities to improve onboarding and offboarding processes and enhance volunteer engagement and retention. - Provides regular updates and reports to leadership regarding onboarding progress, volunteer transitions, and process metrics. - Coordinates with other department leadership as requested. - Performs other duties as assigned. Qualifications - Available to volunteer 10+ hours per week. - Strong organizational, administrative, and time management skills. - Excellent written and verbal communication skills. - Ability to manage confidential information with professionalism and discretion. - Proficient with Asana, Slack, Google Drive, and other collaboration and project management tools. - Detail-oriented with the ability to manage multiple projects, deadlines, and volunteer records simultaneously. - Strong interpersonal skills with the ability to build positive relationships across teams. - Ability to work independently and collaboratively in a remote team environment. - Previous experience in onboarding, volunteer management, human resources, operations, administration, or related support roles preferred. - Experience coordinating training, orientation, or employee/volunteer lifecycle processes is a plus. - Bachelor’s degree in Human Resources, Business Administration, Communications, Organizational Leadership, or a related field preferred. - Must be based in the U.S., Canada, or neighboring countries within a time zone difference of no more than 3 hours. - This role is best suited for individuals seeking a longer-term volunteer opportunity (12+ months preferred). Benefits - This is an unpaid volunteer position. - Flexible hours in a virtual environment. - Opportunity to gain valuable work experience. - Engagement with a global community of like-minded individuals. - Development of skill sets, departmental cross-training, and leadership roles. Company Description At ARO, we are here to support your personal healing journey towards your complete well-being. We bring solutions and real-time education for 21 different types of abuses. - Sexual Abuse - Spousal Abuse - Physical Abuse - Psychological Abuse - Narcissistic Abuse - Financial Abuse - Self Abuse - Elderly Abuse - Isolation Abuse - Child Abuse - Bullying - Cyberbullying - Workplace Abuse - Religious Abuse - Medical Abuse - Food Abuse - Authority Abuse - Educational Abuse - Child Sexual Exploitation - Sex Trafficking - Political Abuse Support our efforts by visiting https://abuserefuge.org/ and NormTherapy.com to sign up for Norm Therapist® Training. ARO is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Role Description As our Enterprise Workday Administrator, you will be the driving force behind the success of our Workday platform. You’ll take full ownership of Workday, partnering closely with our implementation vendor, HR, Finance, and IS leadership to ensure a seamless launch and ongoing operational excellence. This is a highly visible, strategic role where your work will directly shape the way the organization leverages Workday for years to come. What You'll Do: - Workday Ownership & Configuration: - Manage Workday tenant configuration, business processes, and system settings. - Lead updates, releases, and system enhancements. - Maintain documentation, configuration guides, and training materials. - Evaluate and implement new Workday features to maximize organizational impact. - Troubleshooting & Tier 3 Support: - Serve as technical escalation point for complex Workday issues. - Train and enable Tier 1 & Tier 2 support teams to resolve issues effectively. - Manage ticket queues and resolve challenging system problems. - Change Management & Cross-Functional Leadership: - Lead Workday change control committee with HR, Finance, and IS stakeholders. - Facilitate decisions for system changes and enhancements. - Communicate updates, secure approvals, and implement changes, with organizational impact. - Promote adoption and effective communication of Workday changes. - Manage vendor relationships and third-party support to optimize system performance. Qualifications - MUST HAVE: - Education: Bachelor’s in Information Systems, Information Technologies, Information Technology, Computer Science, or a closely related field with equivalent experience. - Technical Skills: Proficient in troubleshooting, tier-3 support, report building, and system documentation. - Workday Experience: 7+ years of hands-on Workday administration, including tenant management, business processes, security roles and access control, integrations (EIB, Core Connect, APIs, Workday Studio), reporting, and release management. - Technical Proficiency: Experience with cloud platforms, enterprise integrations, Microsoft Office 365, and data reporting/analytics tools (Prism, calculated fields, dashboards). - Professional Development: Willingness to pursue Workday certifications (training provided) and stay current on best practices. - Work Authorization Requirement: Candidates must be legally authorized to work in the United States on a permanent basis. This position does not offer visa sponsorship now or in the future. - NICE TO HAVE: - Enterprise Systems & Platforms: Experience managing integrations with third-party systems, Workday security management, identity and access management systems, and understanding of IT security best practices. - Professional Certifications: Workday certifications (HCM, Finance, Security), additional Workday security or reporting certifications. CompTIA A+ Certification, or other IT certifications. - Experience: Application administration, integrations/interface management, leading committees, supporting system implementations. Benefits - Compensation: $116,000 Annually Fixed Rate - Work Environment: Remote within the state of Minnesota - Team Culture: Collaborative, service-driven, and solutions-focused; we value accountability, flexibility, and continuous learning. Regular training with vendors and a dedicated training budget. - Work Schedule: Standard hours are typically 8 AM – 5 PM CST with flexibility; occasional after-hours or weekend work may be required. Some travel is expected, such as attending the annual Workday Conference. - Retirement Plan: 401 K plan with up to 3% employer match after one year of service. - Time Away: PTO that increases with tenure, PTO donation options, and paid sick leave. - Insurance & Health: Medical, dental, and vision coverage (including dental for domestic partners), pet insurance, supplemental insurance options, and flexible spending and health savings accounts (FSA and HSA). Plus, 100% company-paid long-term disability and life insurance. - Employee Perks: National Brand Discounts, Employee Referral Program, Employee Assistance Program and access to Tapcheck (get 50% of your pay before payday). - Job Mobility: Dungarvin's multi-state footprint allows internal job mobility nationwide.

• Schedule, publish courses and administer enrollments • Manage queries via phone or email • Maintain excellent client and stakeholder relationships

• Provide operational support for MySQL databases in a delegated/managed services context, covering production and non-production environments • Own all database-related incidents through the designated ticketing, monitoring, and communication tools, ensuring continuous coverage (24/7 for production) • Diagnose and resolve incidents, including issues related to: - database availability - data replication - performance and general system operation • Comply with applicable service levels (SLAs), including response and resolution times according to incident criticality • Support non-production environments during business hours, including tracking and handling operational requests • Perform, on request, specialized interventions such as: - installation and upgrades of MySQL databases - application of patches - configuration changes - database migrations or evolutions • Assist internal teams by providing technical database expertise • Maintain service levels in accordance with contractual requirements, including traceability, intervention tracking, and adherence to established processes