MySQL Database Administrator – 24/7 Support

AdministrationAdministrationFull TimeRemoteSeniorTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

Canada

Posted

3 days ago

Salary

0

Seniority

Senior

Bachelor DegreeFrenchMySQL

Job Description

MySQL Database Administrator – 24/7 Support

TEHORA inc.

• Provide operational support for MySQL databases in a delegated/managed services context, covering production and non-production environments • Own all database-related incidents through the designated ticketing, monitoring, and communication tools, ensuring continuous coverage (24/7 for production) • Diagnose and resolve incidents, including issues related to: - database availability - data replication - performance and general system operation • Comply with applicable service levels (SLAs), including response and resolution times according to incident criticality • Support non-production environments during business hours, including tracking and handling operational requests • Perform, on request, specialized interventions such as: - installation and upgrades of MySQL databases - application of patches - configuration changes - database migrations or evolutions • Assist internal teams by providing technical database expertise • Maintain service levels in accordance with contractual requirements, including traceability, intervention tracking, and adherence to established processes

Job Requirements

  • Significant experience in MySQL administration in production environments
  • Ability to operate in critical environments with strict SLAs
  • Experience in operational support and incident management
  • Proficiency in the following concepts:
  • MySQL replication
  • Backup and recovery
  • Performance and availability
  • Ability to work in a support role (not a development role)
  • Availability for 24/7 on-call duty
  • Ability to respond to a critical incident within 15 minutes
  • Proficiency in French (spoken and written)
  • Ability to work in an environment compliant with government security requirements, including:
  • Possession of, or ability to obtain, a valid security clearance/attestation
  • Mandatory participation in information security training
  • Compliance with confidentiality requirements and signing of required agreements

Benefits

  • Remote work and flexibility to accommodate family obligations
  • An entrepreneurial culture that encourages creativity and innovation
  • Flexible working hours (depending on the employment contract)
  • Sick leave and leave for family-related events
  • Appropriate IT equipment
  • A rewarding and motivating workspace
  • Social and environmental initiatives
  • On-the-job learning and training programs
  • Career development opportunities

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