Role Description The Manager, SBA Processing is responsible for overseeing all aspects of SBA loan processing operations, ensuring timely and compliant loan fundings while delivering superior customer service. This role provides leadership, training, and performance management for SBA Processing staff and ensures adherence to SBA guidelines, regulatory requirements, and internal credit union policies. This opportunity is open to flexible work options including a remote set up. Core Contributions - Leadership & Team Management - Supervise and support all SBA Processing department activities, including oversight of SBA Loan Processors and support staff. - Train, mentor, and develop new and existing SBA Processing staff to build a highly skilled, cross-trained team. - Conduct performance evaluations, manage disciplinary actions, and participate in recruiting and interviewing candidates. - Delegate assignments effectively, develop work schedules, and ensure optimal resource utilization. - Lead regular team meetings, including weekly pipeline reviews, to monitor loan progress and projected closing timelines. - Serve as a role model by reinforcing a culture of superior customer service and accountability. - Loan Processing & Quality Control - Perform comprehensive reviews throughout the SBA loan lifecycle, including: - Initial needs letters prepared by SBA Loan Processors - E-Tran submission Applications - Disbursement fee sheets, settlement statements, and wire requests - First and second pre-funding file reviews - Ensure timely processing and funding of SBA loans in alignment with target closing dates. - Monitor balancing, accuracy, and completeness of loan documentation. - Ensure compliance with SBA SOPs, federal and state regulations, and internal policies. - Compliance & Risk Management - Ensure adherence to all regulatory requirements, including SBA guidelines, Bank Secrecy Act (BSA), and Anti-Money Laundering (AML) regulations. - Maintain strong internal controls to safeguard customer loans, collateral, credit union assets, and confidential information. - Monitor staff adherence to compliance standards and operational procedures. - Operations & Vendor Oversight - Review and process third-party vendor invoices on a monthly basis. - Maintain and update departmental documentation, templates, checklists, and procedures. - Ensure all files and records are complete, current, and properly organized. - Assist in the development and implementation of SBA-related policies and procedures. - Collaboration & Communication - Partner with Loan Officers and internal departments to coordinate workflow and resolve documentation or processing issues. - Communicate effectively with staff, management, borrowers, and external stakeholders to resolve complex issues. - Serve on internal committees and contribute to cross-functional initiatives. - Provide guidance on systems usage and troubleshoot minor software issues, including SBA CAFS/E-Tran systems. - Reporting & Special Projects - Prepare reports and gather data for senior management, audit, and compliance purposes. - Update and maintain SBA loan data in systems such as Salesforce. - Lead or participate in special projects as assigned by senior leadership. - Customer Service & Support - Resolve complex customer transactions, inquiries, and issues. - Ensure all team interactions meet high standards of professionalism and service excellence. - Provide phone support and direct inquiries to appropriate personnel as needed. Qualifications - Associate’s degree in finance, business administration, or related field required or equivalent work experience. - 7+ years of experience with SBA or related area. - 3+ years of supervisory experience. - Advanced knowledge of SBA processing documentation/operations and leadership, products and services; related state and federal laws and regulations, and other Credit union operational policies and procedures. - Excellent organizational and time management skills – ability to work with minimal supervision. - Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. - Exceptional verbal, written and interpersonal communication skills with the ability to carry out instructions. - Ability to work in a fast-paced environment while maintaining a high level of accuracy. Benefits - Comprehensive benefits package, including medical, dental, and vision coverage. - Life and disability insurance. - Voluntary benefit programs. - 401(k) plan with employer match. - Reimbursement and wellness programs. - Annual performance-based bonus. What Sets Us Apart? - Competitive 401(k). - Tuition and fitness reimbursement programs. - Flexible work options. - Volunteer opportunities. - Executive “Water Cooler Chats.” - Clubs, sports, and social events. - Food truck days. - …and more! Company Description FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child’s first savings account, FourLeaf is here to help you reach your financial goals. We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America’s Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune’s Best Workplaces in Financial Services & Insurance 2024. As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.

Role Description A Agilize está buscando um Tech Manager SR para integrar nosso time de engenharia, nossos squads de EngOps e FinGrowth. Você será responsável por pessoas, processos e entregas — equilibrando crescimento do time, qualidade de software e velocidade de delivery. Buscamos alguém que saiba trabalhar com alta demanda operacional e que tenha capacidade de visualizar oportunidades de automações e resoluções de problemas na causa-raiz. - Liderar e desenvolver um time de engenheiros (1:1s, feedbacks, planos de carreira e avaliações de desempenho). - Garantir saúde do time e cultura de engenharia: colaboração, ownership e melhoria contínua. - Conduzir o planejamento e a execução do roadmap junto com o Product Owner, assegurando previsibilidade e qualidade nas entregas. - Acompanhar, definir e evoluir processos de engenharia e entrega de software. - Atuar como ponte entre o time técnico e os stakeholders (Produto, Negócio, Liderança). - Apoiar o time nas decisões e elevar a régua de qualidade — como facilitador e removedor de obstáculos. - Acompanhar métricas do time (Lead Time, Throughput, Cycle Time, Reaction Time, etc). - Garantir que processos críticos sejam cumpridos dentro do prazo governamental. - Escrever relatórios semanais para lideranças da empresa. Qualifications - Ter atuado como engenheiro de software em algum momento da carreira. - Experiência prática atuando como Tech Manager, principalmente gerenciando pessoas, conduzindo 1:1s e feedbacks, além de acompanhar a performance do time. - Comunicação clara e argumentativa para tratar com demandas de diferentes perfis: stakeholders técnicos e de negócio. - Conhecer metodologias ágeis (Kanban e Scrum) e práticas modernas de engenharia (Pair Programming, Mob Programming e Code Review). Requirements - Experiência prévia em fintech, seja com contabilidade ou produtos financeiros. - Familiaridade com métricas de engenharia (Lead Time, Throughput, Cycle Time, Reaction Time, etc). - Capacidade de gerir riscos, especialmente os que envolvem prazos governamentais. - Experiência com observabilidade e telemetria de sistemas. - Capacidade de escrever queries para extrair insights. - Utiliza Inteligência Artificial para alavancar resultados e otimizar processos. - Tenha espírito de liderança mas que permita o desenvolvimento de pessoas menos experientes. - Capacidade de atuar em mais de uma frente de trabalho ou múltiplos squads se necessário. Benefits - Carga horária de 42,5 horas semanais (segunda a sexta-feira). - Auxílio home office no valor de R$250,00. - Ticket Refeição Caju no valor de R$41,00. - Seu cartão Caju também será pago nas férias. - Day off aniversário, Day off final de ano, Wellhub. - Plano de saúde Bradesco Nacional II. - Acesso à plataforma de educação Único Skill (acesso a diversos cursos, graduação, idiomas, etc). - Seguro de Vida Sulamérica. - Onhappy - Descontos nas suas viagens e hospedagens. - Salário: A combinar. Company Description A Agilize é uma empresa de contabilidade que tem como valores fundamentais os mesmos valores atemporais do ideal humano: Bondade, Justiça, Beleza e Verdade. - A bondade se apresenta como um valor fundamental na medida que acreditamos na mais absoluta cordialidade de tratamento entre os funcionários e os clientes. - Procuramos justiça em todos os aspectos da Agilize, refletindo em nossa política de cargos e salários, em nossa política de preços, contratações, demissões, etc. - A beleza mora na perfeição, no equilíbrio, e é para lá que estamos indo. A Agilize existe para entregar ao cliente o melhor produto/serviço de contabilidade do Brasil. - Buscamos a verdade em tudo que fazemos, traduzindo em números e indicadores o fruto do nosso esforço para que possamos nos avaliar e avaliar o produto resultante.

• Leverage subject matter expertise to assess contracting processes & technology to provide objective guidance and recommendations on solutions to implement in support of client system evaluation processes. • Serve as the lead project manager for implementation projects, including creating and maintaining project schedules and work/staffing plans, managing the project budget and scope, forecasting resourcing, providing routine status updates, scheduling workshops, and managing client billables and invoicing. • Facilitate workshops with client stakeholders to gather, document, and prioritize business and technical requirements, including business process modeling, integration, security, migration, and reporting; provide subject matter expertise on industry best practices and tool capabilities. • Advise clients on how to best integrate their existing technologies together to enhance their overarching legal operations function; design technology-enabled processes and system integrations to create innovative yet practical solution frameworks. • Directly contribute to and oversee all process mapping, data analysis, drafting of project deliverables, and configuration of solutions. • Map data between any source system(s) and/or data repositories and the new technology solution; support migration and migration validation processes. • Define and orchestrate the change management strategy and effort needed to ensure enduring change, strong user adoption, and a seamless implementation experience.

Role Description MongoDB Engagement Managers are quota-carrying Professional Services sales leaders responsible for discovering customer business initiatives, developing services strategies, scoping and negotiating engagements, and driving Professional Services bookings that accelerate customer outcomes and MongoDB adoption. As an Engagement Manager, you will be a key leader within the PS team, working cross-functionally with the Sales, Professional Services, and Customer Success organizations to shape how we will help our customers achieve their MongoDB vision. What you’ll do at MongoDB: - Understand customer application portfolios and identify opportunities to design delivery programs related to modernization, cloud adoption, AI enablement, and data platform transformation. - Lead discovery, solutioning, estimation, and commercial negotiations to convert customer business initiatives into Professional Services bookings. - Collaborate as part of a larger team alongside cloud partners, strategic partners, and your MongoDB account teams to develop and execute customer success and Professional Services growth strategies. - Maintain a strong sense of ownership, driving all deals or technical scopings from inception to closure. - Manage the Professional Services pipeline for bookings and revenue forecasts for your region. - Expertly articulate the business value of professional services, speaking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and risk mitigation. - Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.). - Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery. - Proactively seek opportunities to support and mentor other team members and share best practices. - Have situational awareness and react appropriately in group settings. Qualifications - Experience in Professional Services sales, consulting sales, solution consulting, or quota-carrying technology roles. - A BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience. - A minimum of 5 years experience in the sale of Professional Services and/or technology solutions at an enterprise software company. - Experience as an architect, consultant, project manager, or Professional Services manager. - Experience internally positioning and selling professional services. - General knowledge of databases (RDBMS, SQL, NoSQL). - Experience and knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall). - Knowledge of software architecture including both cloud and on-premise technologies e.g. AWS, GCP, Kubernetes, OpenShift. - The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays. - An ability to scope and estimate projects. - Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings. - Willingness to travel for key engagements and team offsites. Benefits - Employee affinity groups. - Fertility assistance. - A generous parental leave policy. - Support for employees’ wellbeing and professional and personal journeys. Company Description MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer.