• Leverage subject matter expertise to assess contracting processes & technology to provide objective guidance and recommendations on solutions to implement in support of client system evaluation processes. • Serve as the lead project manager for implementation projects, including creating and maintaining project schedules and work/staffing plans, managing the project budget and scope, forecasting resourcing, providing routine status updates, scheduling workshops, and managing client billables and invoicing. • Facilitate workshops with client stakeholders to gather, document, and prioritize business and technical requirements, including business process modeling, integration, security, migration, and reporting; provide subject matter expertise on industry best practices and tool capabilities. • Advise clients on how to best integrate their existing technologies together to enhance their overarching legal operations function; design technology-enabled processes and system integrations to create innovative yet practical solution frameworks. • Directly contribute to and oversee all process mapping, data analysis, drafting of project deliverables, and configuration of solutions. • Map data between any source system(s) and/or data repositories and the new technology solution; support migration and migration validation processes. • Define and orchestrate the change management strategy and effort needed to ensure enduring change, strong user adoption, and a seamless implementation experience.

Role Description MongoDB Engagement Managers are quota-carrying Professional Services sales leaders responsible for discovering customer business initiatives, developing services strategies, scoping and negotiating engagements, and driving Professional Services bookings that accelerate customer outcomes and MongoDB adoption. As an Engagement Manager, you will be a key leader within the PS team, working cross-functionally with the Sales, Professional Services, and Customer Success organizations to shape how we will help our customers achieve their MongoDB vision. What you’ll do at MongoDB: - Understand customer application portfolios and identify opportunities to design delivery programs related to modernization, cloud adoption, AI enablement, and data platform transformation. - Lead discovery, solutioning, estimation, and commercial negotiations to convert customer business initiatives into Professional Services bookings. - Collaborate as part of a larger team alongside cloud partners, strategic partners, and your MongoDB account teams to develop and execute customer success and Professional Services growth strategies. - Maintain a strong sense of ownership, driving all deals or technical scopings from inception to closure. - Manage the Professional Services pipeline for bookings and revenue forecasts for your region. - Expertly articulate the business value of professional services, speaking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and risk mitigation. - Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.). - Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery. - Proactively seek opportunities to support and mentor other team members and share best practices. - Have situational awareness and react appropriately in group settings. Qualifications - Experience in Professional Services sales, consulting sales, solution consulting, or quota-carrying technology roles. - A BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience. - A minimum of 5 years experience in the sale of Professional Services and/or technology solutions at an enterprise software company. - Experience as an architect, consultant, project manager, or Professional Services manager. - Experience internally positioning and selling professional services. - General knowledge of databases (RDBMS, SQL, NoSQL). - Experience and knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall). - Knowledge of software architecture including both cloud and on-premise technologies e.g. AWS, GCP, Kubernetes, OpenShift. - The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays. - An ability to scope and estimate projects. - Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings. - Willingness to travel for key engagements and team offsites. Benefits - Employee affinity groups. - Fertility assistance. - A generous parental leave policy. - Support for employees’ wellbeing and professional and personal journeys. Company Description MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer.

• Responsible for managing the development and execution of a plan to deliver the profitable execution of the commercial objectives for assigned states • Manages the execution of Campari Sales plans through Distributors • Supports the Division Vice President in the setup and execution of regular Distributor Management meetings • Develops and implements plans and activities for Distributor Management compliance • Conduct monthly Distributor sales meetings, presenting Campari national and local programs • Develops strong working relationships with key accounts • Identifies new key account opportunities and develops compelling selling stories • Prepares volume and resource plans detailed by period and deal • Responsible for managing the State P&L within an assigned budget • Trains and develops direct report(s) to reach a “best in class” sales force.

Role Description We are looking for motivated candidates who thrive in a fast-paced, high-growth environment to join our Customer Success team. In this role, you will help deliver an excellent experience to prospective and current brokers and policyholders, with a particular focus on supporting customers across Germany and the broader European market (with a focus on the DACH region). We believe that when our customers succeed, we succeed. The ideal candidate will have experience identifying customer needs and helping resolve them in a complex, evolving business environment — from product education and platform guidance to administrative and transactional support. If you bring a positive, solutions-oriented mindset and genuinely enjoy helping others, we’d love to hear from you. This is a full time, remote-first position, that can be based anywhere in Germany. Responsibilities - Respond to inbound questions and requests from prospective and current customers via live chat, email, and occasionally by phone. - Ensure brokers and policyholders receive the support they need by partnering closely with Coalition’s sales, security, insurance, and claims teams. - Educate customers on Coalition’s products, including our online quoting platform for brokers and our cybersecurity platform for insureds. - Act as a first point of contact for customers and help route, coordinate, and resolve issues efficiently across internal teams. - Support business development and underwriting teams by helping deliver a high-quality customer experience from first contact through ongoing service. - Work cross-functionally to identify recurring customer pain points and help improve processes, workflows, and product experience. - Provide thoughtful, professional support in a regulated insurance environment serving customers across multiple markets. Qualifications - 1+ year of experience in insurance customer support, customer service, customer success, broking, underwriting, or a similar client-facing role. - Prior experience working in the insurance sector (or insurance-related businesses) will be given priority. - A proven track record working with the German or broader European commercial insurance market (especially DACH region - Germany, Austria, Switzerland) is expected. - Must be fluent in English and German, both in oral & written communication. - Strong written and verbal communication skills, with the ability to explain products, processes, and next steps clearly to customers. - Highly resourceful, organised, and comfortable working in a dynamic, scaling business. - Ability to manage competing priorities while maintaining a high standard of customer care. Bonus Points - Experience working within the German or broader European commercial insurance market (especially DACH region - Germany, Austria, Switzerland). - Additional language skills, including German. - Familiarity with the local commercial insurance ecosystems. - Cybersecurity knowledge. - Cyber insurance knowledge. - Experience supporting customers across multiple countries, teams, or regulatory environments. Benefits - 100% public healthcare coverage. - 30+ paid holidays. - Annual home office stipend. - Statutory pension. - Mental & physical health wellness programs. - Competitive compensation and opportunity for advancement.