Role Description We're seeking an experienced Technical Solutions Engineer specializing in SaaS integrations. The successful candidate will have significant experience using a variety of different protocols (FHIR, HL7, etc.) with leading EHRs such as EPIC and Cerner. This role is FULLY REMOTE, though you MUST reside within the United States and be legally authorized to work in the United States. - Design, develop, and maintain scalable and robust integrations between TeamBuilder and customer EHR systems (such as EPIC, Cerner, etc.). - Troubleshoot integration issues and provide timely resolutions to ensure uninterrupted data flow and system interoperability. - Design and develop sophisticated REST API platforms ensuring comprehensive system integration. - Analyze service and application performance using various programming languages, tools, and techniques focused on integration. - Conduct thorough testing and validation of EHR integrations. - Develop and maintain automated testing frameworks and CI/CD pipelines tailored for integrated systems. - Create documentation to support integration processes and workflows. - Guide non-technical users in applying integrated software and hardware systems most effectively and efficiently. - Support applications with an understanding of system integration, test planning, scripting, and troubleshooting. - Communicate project status, issues, feedback, ideas, to various teams. - Be proactive in communication with team members and clients. Qualifications - 10+ years of experience as an integration engineer, software engineer, or related discipline. - 5+ years of proven experience integrating third-party vendor projects with large EHR systems (including Epic). - Strong Python programming skills. - Strong knowledge of healthcare interoperability standards, including FHIR, HL7v2, and SMART on FHIR. - Proficiency in solution design principles and practices, system development methodologies, and software life cycles. - Familiarity with diverse technical integrations, technologies, and processing environments, including cloud and SaaS technologies. - Skilled in solving complex production issues. - Excellent verbal and written communication skills, with the ability to effectively communicate challenges and issues directly with clients. Nice to have - Epic Certification(s) - Prior experience with HL7, DICOM, and other interoperability standards - Cloud experience Benefits - Competitive compensation including paid time off, medical benefits, 401k, and the potential for performance bonus and/or equity. Company Description TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with our innovative technology. We believe in empowering our customers through inventive solutions and a commitment to excellence. Our young, rapidly growing team is looking for passionate professionals who thrive in a dynamic, innovative, and collaborative environment. - Flexibility – Adapt how we work to meet team and customer needs. - Accountability – We own commitments and results, and follow through as a team. - Clarity – Communicate expectations, priorities, and decisions clearly. - Transparency – Share decisions, feedback, and context openly and honestly.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Location: Arizona What you'll do as a Senior Solutions Engineer The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers. You are a customer facing technologist within the Cloudflare Solutions Engineering team. You have experience in working in a pre-sales or other technical customer facing role supporting large enterprise accounts or acquiring new enterprise customers, as well as excellent verbal and written communication skills suited to explain the benefits of Cloudflare products and services to existing and potential customers. In this role, you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, prepare and deliver technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers, and run proof of concept trials for customers. Customer Engagement & Solution Mapping - Identifying customer initiatives and business challenges, and subsequently mapping them to appropriate Cloudflare solutions. - Building technical champions and strong relationships within customer accounts. - Leading demonstration and proof-of-concept activities for both prospects and customers. - Developing and presenting customer presentations tailored for all organizational levels within an Enterprise Customer's organization. Expertise & Evangelism - Demonstrating and sharing Cloudflare expertise with peers through the creation of professional content, including white papers, blog posts, and other knowledge-sharing activities. - Representing and evangelizing Cloudflare externally with thought leadership and expertise at Developer, Community, Technology, Cybersecurity, and Industry-focused events. - Applying in-depth vertical knowledge or domain expertise to advise on best practices. Required Qualifications: - Bachelor's Degree or equivalent relevant work experience. - Minimum 5 years pre-sales experience. - Proven experience in a customer-facing technical role, such as Solutions Engineer, with exposure to CDN, Security, Networking, or SaaS technologies. - Solid written, verbal, and presentation communication skills. - Demonstrated ability to manage multiple projects and activities concurrently. - Highly motivated, curious, and collaborative team player who works with a sense of urgency. Travel Requirement: - The position requires up to 50% travel for attending meetings with prospects or customers, participating in conferences and industry events, and collaborating with Cloudflare colleagues. Examples of more desirable skills, knowledge and experience: - Networking & Application Architecture: Strong grasp of fundamental customer network and application designs, including detailed knowledge of the user-to-application workflow in hybrid environments (Azure, AWS, GCP). - Security: Understanding, knowledge, or experience with application and network security. - SaaS & Remote Access: Familiarity with SaaS application environments and challenges related to VPN/remote access. - Monitoring & Analytics: Experience or knowledge of SIEM and log analytics platforms. - Client Management: Foundational knowledge of client OS and software distribution. - Executive Communication: Demonstrated ability to interact with and communicate messages of network and security transformation to senior-level staff and executives. - Networking Expertise: Strong understanding of routing, subnetting, split tunnels, SD-WAN, and local internet breakout. - Security Risks: Familiarity with common end-user and application security threats, including DDoS, malware, phishing, and viruses. - Market Knowledge: Awareness of the competitive landscape, particularly concerning CDN providers and internet security technologies. Bonus Points - Education: While graduate-level degrees in Computer Science, Engineering, or related fields are noted, this is not a strict requirement. We welcome candidates from all backgrounds. - Certifications: Relevant certifications such as Azure/AWS/GCP Architect are a plus. Compensation Compensation may be adjusted depending on work location. This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. For New York City, New Jersey, Washington, Washington DC, and California (excluding Bay Area) based hires: Estimated annual salary of $234,000 - $292,000 Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits - Medical/Rx Insurance - Dental Insurance - Vision Insurance - Flexible Spending Accounts - Commuter Spending Accounts - Fertility & Family Forming Benefits - On-demand mental health support and Employee Assistance Program - Global Travel Medical Insurance Financial Benefits - Short and Long Term Disability Insurance - Life & Accident Insurance - 401(k) Retirement Savings Plan - Employee Stock Participation Plan Time Off - Flexible paid time off covering vacation and sick leave - Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

• Serve as the technical lead for the sales team • Drive successful product evaluations and provide expert technical guidance to secure new business • Lead the technical pre-sales cycle by executing product demonstrations and managing proof-of-value (POV) engagements • Conduct discovery meetings and research the competitive landscape to architect technical solutions • Develop account-based penetration strategies and sales objectives in collaboration with sales executives • Provide ongoing technical training on platform integrations and security principles to internal sales executives and external channel partners

• Provides support to the Sales team(s), with a high attention to detail • Researches, analyzes, and documents findings • Researches and presents reports showing potential customers the cost benefit of purchasing company products or services • Provides technical training to clients and communicates customer feedback for future product developments • Represents both technical and functional aspects of our suite of products/services and proposes how these benefit prospective customers • Provides exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentations • Executes proof of concepts with prospects at both a technical and business level to show value • Exercises discretion and judgement regarding product specifications required to address customer requirements, assesses customers’ needs, and recommends solutions that optimize value • Works independently or as part of a sales team with customers to position technology to both business and technical users in a consultative manner and through product capability assessments • Prepares, researches, and provides input into technical RFPs/RFQs • Acts as a key point of contact for cross-functional teams to provide product knowledge and technology expertise through training, coaching, and product support • Pursues and maintains professional and technical knowledge through ongoing training and education • May coach and review the work of other team members