• Retail partners make faster, better decisions because of your work. • Root causes get found, not just flagged. • QBRs and sell-in conversations land with impact. • Cross-functional teams are better equipped to answer "why" and "what's next." • You're the go-to expert on your category and partner landscape.

• Determine eligibility of LTC claims to individualized policy • Interpret LTC policy coverage using claims guidelines and policy language to assess eligibility. • Evaluate provider qualifications and covered services. • Accurately input and maintain complete data, documentation, and notes in the claims administrative system. • Monitor the aging of assigned tasks to ensure compliance with established turnaround time standards. • Educates claimants and their representatives on policy coverage and claim processes • Serve as the point of contact for claimants and/or their representatives, ensuring a positive and supportive experience. • Contribute to process improvement initiatives by helping develop enhanced customer service strategies. • Stay current on relevant state/territory regulations, industry trends, and emerging issues. • Investigate and analyze medical evidence to determine whether policy benefit qualifier(s) are met. • Consult with claimants’ physicians and/or providers as needed to gather supporting medical information. • Conduct telephonic evaluations to monitor claimants’ progress and assess changes in care needs over time. • Identify and escalate claims requiring special handling, including proposed denials, potential fraud, or coordination of benefits with other payers. • Clinical Review Responsibilities • Review and summarize medical records to support claim evaluations. • Assess complex medical claims upon request from non-clinical team members, providing clinical insight and guidance. • Review claim files and complete Chronically Ill Certifications in accordance with policy requirements and regulatory standards.

Role Description The Regional Sales Manager will be responsible for leading and managing the sales activities within a specific region. This role will be responsible for developing and implementing sales strategies to achieve commercial goals and objectives. - Develop and implement sales strategies to achieve commercial goals within the region - Identify and develop new business opportunities within the region - Monitor and analyze sales data to identify trends and areas for improvement - Collaborate with marketing and product development teams to develop and execute marketing plans - Attend trade shows and other industry events to promote products and services - Provide regular reports on sales activity, pipeline, and forecast to the management - Stay up to date on industry trends and competition - Establish and maintain strong relationships with key customers, distributors, and partners This role will require 40-50% travel to local dealers in the states of Missouri, Arkansas, Kansas, Nebraska, Oklahoma, Colorado. Qualifications - Bachelor's degree in business, marketing, or related field - Minimum of 5 years of experience in sales - Proven track record of achieving sales targets - Strong knowledge of the industry and the target market - Excellent communication, negotiation, and presentation skills - Strong leadership and management skills, with the ability to contribute to cross-functional teams - Strong analytical and problem-solving skills - Willingness to travel Leadership Attributes - Embrace Diversity and Inclusion -- Solicit and respect the input of others, celebrate differences, and strive for transparency and inclusiveness - Seek to Listen -- Actively listen to reach the best solution and make the strongest decisions - Always Learn -- Strive to improve; do not quit or settle for the status quo - Be Authentic -- Demonstrate honesty, incredible energy, and grit in everything you do - Win Together -- Collaborate, seek alignment, and excel at cross-group communication to succeed as one team and One Wabash Affirmative Action/EEO Statement Wabash is committed to providing equal employment opportunity for its associates and applicants without regard to race, color, religion, sex, age, national origin, veteran status, disability, or other protected class or activity under federal, state, or local law. All employment decisions must be based on neutral, legitimate criteria. All employment policies and rules shall be applied equally to similarly situated associates.

Role Description ADTRAV is seeking an Associate Manager VIP Operations to support the manager in overseeing daily operations of a high-touch VIP travel team. This role ensures exceptional service delivery, operational efficiency, and compliance with corporate and government travel standards while providing leadership and support to travel consultants. This position plays a key role in maintaining service quality, resolving issues, and ensuring seamless travel experiences for executive and VIP clients. This position has access to data and travelers as part of government contracts. Candidates for this position are required to be a US Citizen per contract requirements and pass extensive government clearances, that include reviewing criminal history, credit, employment, and IRS tax information. - Work with the manager to supervise a team of agents who book travel requests on behalf of clients and ensure agents provide an excellent customer service experience in every interaction. - Assist the manager with the day-to-day operations of the department and motivating and supervising VIP travel consultants. - Oversee all itineraries by verifying reservations have all appropriate information and reviewing travel authorizations. - Research agent and client issues promptly by gathering information and then provide information to manager. - Assist the manager in monitoring call volume, ensuring agents are available to service clients. - Assist the manager with payroll preparation activities to include reviewing time off requests and time punches. - Provide coaching and training to agents on how to service travelers and on policies and procedures of the company. - Review turnover transaction rates and errors/write offs and work with manager to address with agents. - Monitor the pre/post trip reporting. - Utilize various applications, including GDS, online booking tools, and various internal applications. - Identify process and workflow efficiencies and provide recommendations to management on how to improve. - Be able to assist travelers and book itineraries as needed. - Understand ADTRAV products, systems, and processes to assist agents and clients. - Become knowledgeable in ADTRAV's industry and customer base. - Participate in ongoing training to continuously build knowledge and skills in the industry. - Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients. - Adhere to company policies and procedures. - Other duties as assigned. Qualifications - High school diploma or equivalent required. - At least 5 years of travel consultant/travel agent experience, preferably in a call center environment and with VIP clients/travelers. - Experience booking travel for corporate clients required; experience booking travel for government clients preferred. - Strong knowledge of Sabre GDS required. Knowledge of Amadeus a plus. - Experience as a team lead or mentor required. - Working knowledge and proficiency in Fly America Open Skies and federal travel regulations. - Experience booking international travel with geographical and rate structures. - Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys. - Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time. - Experience with Microsoft Office suite (Outlook, Word, Excel). - Highly proficient in business writing and able to format emails and communication with proper grammar and spelling. - Excellent English written and verbal communication skills. - Strong attention to detail with emphasis on accuracy and quality. - Highly self-motivated and able to manage multiple tasks in a fast-paced environment and with minimal supervision. - Able to function in a high-paced and at times stressful environment. - Excellent time-management and organizational skills, with a proven ability to meet deadlines and work well under pressure. - Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed. - Exhibits leadership traits to motivate, communicate, and provide feedback. - Exercises discretion and judgment when providing feedback, guidance, clarification, and training. - Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively. - Ability to work remotely and meet the company home-office requirements. - Able to sit and work at a computer for extended periods of time, without leaving the work area. - Able to work a schedule that falls between Monday-Friday, 7am-7pm CT, as well as after hours, weekends, and holidays as needed. - Able to maintain confidentiality of company and client information. - Able to successfully pass a credit, criminal, and/or employment reference background check. - This position has access to data and travelers as part of a government contract, and it is a requirement of the contract for individuals to be a U.S. citizen. Candidates must be able to show proof upon hire that they meet this requirement. - Able to successfully pass a government clearance process as required by clients. Benefits - Salary range: $72,000-$77,000 a year; consideration may be given outside this range. - Pay is based on experience in a similar lead role and corporate/government travel consultant experience. - ADTRAV offers a competitive benefits package that includes: - Medical - Dental - Vision - Life - Disability - Flexible Spending Accounts - 401(k) - PTO Company Description ADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country.