Role Description The Preventative Maintenance Coordinator supports the Director of Commercial Service and field operations team by coordinating preventative maintenance (PM) activities, organizing project and maintenance documentation, scheduling PM work, and ensuring all required operational processes are completed accurately and on time. This role is responsible for maintaining PM schedules, verifying asset information, ensuring required forms and documentation are submitted, assisting with technician workflow management, and supporting project and service operations through administrative coordination and communication. The PM Coordinator works closely with technicians, dispatch, service managers, customers, vendors, and internal leadership to ensure preventative maintenance work is completed efficiently, accurately, and in alignment with BGIS operational standards and customer expectations. The PM Coordinator leads through organization, communication, accountability, and professionalism while exemplifying BGIS values. Qualifications - High School Diploma or equivalent required; specialized business, administrative, or technical training preferred. - Minimum of 2 years of experience supporting service operations, preventative maintenance programs, project coordination, dispatching, or administrative operations. - Experience in commercial HVAC, construction, service operations, or facilities maintenance preferred. - Strong organizational and documentation skills with the ability to multitask and manage competing priorities. - Strong communication and interpersonal skills with emphasis on customer service. - Ability to work independently while supporting a collaborative team environment. - Strong attention to detail and ability to maintain accurate records and reporting. - Ability to prioritize tasks and meet deadlines in a fast-paced operational environment. - Proficient in Microsoft Office Suite including Outlook, Word, and Excel. - Experience with Service Titan, Service Channel, or similar operational software preferred. - Ability to learn customer portals, asset management systems, and operational platforms quickly. - Professional and proactive approach to problem solving and communication. Requirements - Assist in scheduling preventative maintenance (PM) work orders with technicians, customers, and dispatch teams. - Coordinate PM schedules to ensure customer due dates and contractual obligations are met. - Monitor open PM work orders and follow up to ensure timely completion. - Assist with balancing technician schedules and workload planning. - Ensure technicians are properly checked in and checked out of jobs within Service Titan and other operational platforms. - Review PM completion status daily and escalate concerns or delays to leadership. - Assist with scheduling return visits and deficiency work identified during PM inspections. - Verify customer asset information including equipment type, serial numbers, model numbers, locations, and naming conventions. - Maintain accurate customer asset databases and update systems as needed. - Ensure all required PM forms, inspection reports, startup sheets, and customer documentation are properly completed and submitted. - Review submitted paperwork for accuracy, completeness, and compliance with BGIS standards prior to final submission. - Assist with maintaining digital and physical project and maintenance files. - Support the ROM, Service Managers, and Operations leadership with administrative tasks and reporting requirements. - Assist with PM prequalification requirements and vendor documentation. - Coordinate communication between technicians, customers, vendors, and internal departments. - Assist with creating reports related to PM completion, technician productivity, asset verification, and operational KPIs. - Prioritize multiple deadlines and operational requests in a fast-paced environment. - Ensure all required forms, photos, checklists, and closeout documents are submitted before work orders are finalized. - Verify technician notes, labor entries, and job completion documentation meet company standards. - Assist leadership in auditing PM documentation and technician compliance. - Help maintain operational consistency across all PM activities and customer accounts. - Support continuous improvement initiatives related to PM operations, scheduling, and reporting processes. - Ensure compliance with customer requirements, safety standards, and internal BGIS procedures. - Provide professional communication and follow-up with customers regarding PM scheduling, documentation, and service updates. - Communicate effectively with technicians and leadership regarding scheduling concerns, missing paperwork, and operational issues. - Escalate customer concerns or operational delays appropriately. - Maintain a professional appearance, communication style, and disposition when interacting with customers and team members. Benefits - Competitive Hourly Rate: $24–$32/hour ($49,920 - $66,560 annually). - Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure. - Paid Holidays: 7 per year (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas). - 401(k) Match: 5% employer match to secure your financial future. - Company-Issued Tech: Cellphone and tablet provided. - Annual Boot Voucher: Stay equipped for the job. - Comprehensive Benefits: Health, life, and disability coverage. - Corporate Perks: Exclusive discounts through ADP. - Career Development: Access to technical training and growth opportunities. - Relocation Potential: Explore opportunities to advance within our global network.

Role Description Help Build the Future of Engineering Operations Do you love solving messy operational problems, making sense of complex systems, and building scalable ways of working where none currently exist? We’re looking for a Technology Analyst – Operations to help shape and mature Engineering Operations within a large-scale SaaS environment. This isn’t a “keep the lights on” operations role — it’s an opportunity to help define how operational excellence works across Engineering. You’ll partner with Engineering, DevOps, Product, and Support teams to improve application health visibility, service reliability, operational analytics, and core operational processes like Incident, Problem, and Change Management. If you get excited about dashboards, telemetry, system behavior, operational trends, process design, automation, AI-enabled workflows, and turning chaos into clarity — this role was built for you. What You’ll Be Working On - Improve Application Health & Reliability - You’ll help Engineering teams answer critical questions like: - Is the application healthy? - Are services degrading before customers notice? - What operational signals matter most? - How do we reduce noise while improving visibility? - You’ll work with observability and monitoring platforms to: - Build dashboards and service health reporting - Analyze operational trends and performance patterns - Improve alert quality and escalation logic - Support implementation of APM and telemetry capabilities - Help Engineering teams operationalize reliability practices - Build Operational Processes That Engineers Actually Want to Use - You’ll help define and improve: - Incident Management - Problem Management - Change Management - Operational governance practices - Service reliability workflows - You’ll also help ensure our tooling and workflows support the way Engineering teams actually work. - Connect Systems, Data, and Teams - This role sits at the intersection of: - Engineering systems - Operational analytics - Process design - Cross-functional collaboration - You’ll help reduce fragmentation across tools and workflows while improving operational visibility across the organization. - Explore What’s Next - We’re especially interested in candidates excited about modern operational tooling and emerging technologies, including: - AI-enabled operations - Intelligent workflows - Automation opportunities - AI agents and operational copilots - Advanced telemetry and observability practices What Success Looks Like - You’re someone who: - Creates structure in ambiguous environments - Thinks in systems, not silos - Uses data to drive decisions - Communicates clearly across technical and non-technical audiences - Balances pragmatism with long-term scalability - Can influence teams without relying on formal authority - You’re comfortable asking: - “How can we make this operationally better, simpler, and more scalable?” Qualifications - Technical & Operational Experience - You likely have experience in one or more of the following: - Engineering Operations - Site Reliability Engineering (SRE) - Technical Operations - Operational Analytics - SaaS or Cloud Operations - Familiarity With Tools & Concepts Like: - Jira Service Management - Grafana - CloudWatch - OpenSearch / Elasticsearch - Prometheus - Observability & telemetry platforms - Incident / Problem / Change Management - Additional Skills We’d Love - SQL and operational data analysis - APIs and system integrations - AWS or cloud platform experience - Data visualization and dashboarding - AI tooling, automation, or AI agents - Atlassian ecosystem experience (Jira, Confluence, Assets) - No specific degree required — we value practical experience, curiosity, technical aptitude, and operational thinking. Benefits - Remote First Culture - Health Care Coverage* - Education Reimbursement* - Competitive Paid Time Off - Self-Care Days - National Holidays* - 2 Founder Days + Juneteenth Observed - Paid Volunteer Time* - Charitable contribution match* - Monthly Wellness or Home Office Reimbursement/* - Access to Modern Health (mental health platform) - Parental Leave* - Retirement Plan with match/contribution* * varies by country

Role Description Vi söker dig som vill vara med och utbilda framtidens underhållstekniker genom en engagerande och modern distansutbildning inom yrkeshögskolan. Som kursansvarig utbildare kommer du att planera, genomföra och följa upp kursen Matematik för underhållstekniker. Du får möjlighet att påverka kursupplägg och undervisning tillsammans med utbildningsledningen och bidra med din kompetens och erfarenhet till våra studerande. Om uppdraget: - Kurs: Matematik för underhållstekniker - Studieform: Distans - Omfattning: 6 veckor på heltid - Period: cirka 26 oktober – 4 december 2026 - Lärarledda timmar: 60 timmar Arbetsuppgifter: - Planera och genomföra undervisning - Ta fram kursmaterial och kursupplägg - Skapa examinationer och bedömningsunderlag - Ansvara för rättning och betygssättning Qualifications - Har relevant kompetens inom matematik och teknikområdet - Har erfarenhet av att undervisa vuxna - Är pedagogisk, flexibel och kommunikativ - Har god digital vana och känner dig trygg i distansundervisning - Kan anpassa undervisningen efter olika individers behov och erfarenheter Requirements - Det är meriterande om du har erfarenhet av yrkeshögskoleutbildningar och arbete med digital examination. Benefits - Ett flexibelt och utvecklande uppdrag - Möjlighet att påverka kursens innehåll och upplägg - Samarbete med engagerad utbildningsledning - Ett meningsfullt arbete där du bidrar till framtidens kompetensförsörjning Vi ser gärna att du är engagerad, lösningsorienterad och brinner för lärande och utveckling. Hör gärna av dig om du vill veta mer om uppdraget – vi ser fram emot din ansökan!

Role Description We are seeking an experienced Retail Subject Matter Expert to provide deep domain expertise across retail operations — spanning merchandising, planning, store operations, supply chain, and retail analytics. The SME translates hands-on retail knowledge into actionable strategy, clear product requirements, and AI/technology-enabled improvements, partnering closely with product, engineering, and data science teams. Key Responsibilities - Retail domain leadership - Act as the domain authority across merchandising, assortment & category management, planning & forecasting, store operations, and supply chain. - Provide strategic guidance on retail processes, KPIs, data structures, and operational workflows. - Translate business needs into detailed requirements, use cases, and process maps. - Product & solution contribution - Partner with product, engineering, and data science teams to validate features and ensure solutions align with retail realities. - Participate in requirement reviews, backlog grooming, and solution design workshops. - Evaluate prototypes, analytics dashboards, and AI/ML models for business fit and accuracy. - Operational intelligence & process excellence - Identify improvement opportunities across inventory, pricing, promotions, replenishment, and demand forecasting. - Map "as-is" and design "to-be" operational processes. - Stakeholder engagement - Run discovery sessions, interviews, and deep-dives with cross-functional business teams. - Communicate insights and recommendations through clear storytelling and presentations. - Training, governance & change management - Support SOPs, process documentation, and training assets for new systems. - Drive adoption of new tools, dashboards, and AI-enabled workflows. - Support governance for data quality and performance. Qualifications - 12–15 years of experience in retail, merchandising, planning, category management, or supply chain operations. - Strong command of retail KPIs — sell-through, GMROI, inventory turn, margin mix, OOS, promo uplift, safety stock. - Depth in 2–3 retail domains: merchandising, planning & forecasting, category management, store operations, e-commerce & omni-channel, supply chain. - Hands-on experience with retail systems — POS, ERP, merchandise/demand planning, allocation, or replenishment tools. - Ability to define business requirements, user stories, acceptance criteria, and operational workflows. - Strong analytical, documentation, and communication skills. Good-to-have - Experience collaborating with AI/ML, data engineering, or product teams on retail solutions. - Familiarity with retail cloud platforms (Azure, AWS, GCP) and data ecosystems. - Comfort with BI / analytics tools (Power BI, Tableau). - Exposure to Generative or agentic AI use cases in retail. - Experience with process standardization and operational-excellence initiatives. Soft Skills Strong problem-solving and structured thinking, ability to simplify complex retail processes for technical teams, high ownership and bias for action, excellent stakeholder management and cross-functional collaboration. Education - Bachelor's degree in Business, Supply Chain, Retail Management, or a related field. - MBA or advanced certification in Retail / Supply Chain preferred.