Role Description The Registry Coordinator is responsible for collecting, screening, analyzing, and evaluating data based on individual Registry requirements and Process Improvement initiatives. - Provides support for data analysis and data mining. - Supports improvement in quality of care, cost effectiveness, and evidence-based care to improve patient outcomes. - Collaborates with team members, leaders, and physicians across the organization to support initiatives including abstraction, research, education, and documentation optimization. - Facilitates department process improvement by educating and training interdisciplinary team members on registry quality data measurement, reporting requirements, and updates as dictated by CMS, TJC, STS, ACC, and other reporting entities. - Ensures documented compliance and trends. Company Description

Role Description Coalition’s Claims team is redefining how policyholders experience claims—combining technical excellence, empathy, and data-driven decision making. The Head of Claims Operations is a strategic leadership role reporting to the Head of Claims, responsible for refining and scaling the operational backbone of our end-to-end claims lifecycle across Cyber and Executive Risk products. In this role, you will translate a high-level vision into a scalable, high-performing reality—evolving claims operations from a traditional processing function into a strategic center of insight that treats data as an authoritative asset. You will own the frameworks that enable global excellence, including process design, vendor governance, monthly Bordereaux (BDX) reporting, and loss fund oversight, while partnering closely with Finance, Actuarial, Data, Product, Engineering, Legal, Compliance, and Customer Success. We are seeking an intellectually curious leader who can architect a Gen-AI–enabled future, execute multi-year roadmaps, and develop the digital tools necessary to ensure our claims organization stays at the forefront of the industry’s digital transformation. Success in this role means building a scalable, high-performing operational backbone that improves cycle time, quality, cost efficiency, financial integrity, and policyholder experience across products and geographies. Responsibilities - Own the claims operating model and day-to-day operational enablement across the lifecycle (FNOL/intake, triage, assignment, adjustments, payments, recoveries, closure, customer-service survey data collection and analysis, and reporting). - Establish and maintain claims operational policies, procedures, controls, and documentation (SOPs), including clear RACI and escalation paths. - Identify and execute continuous improvement initiatives to reduce friction, improve quality, and lower operational cost (e.g., automation, standardization, reducing rework, improving vendor workflows). - Build and maintain service-level objectives (SLOs/SLAs) and operating metrics for internal teams and external partners. - Establish a framework for systematic/periodic quality checks and validation (data input, documentation, and service). - Enable increased utilization of technology and automation to support improved service, quality, efficiency, and scalability of the Claims organization. - Own the overall operational process for the production and transmission of accurate, complete, and timely claims bordereaux (BDX) for carrier partners. - Serve as the operational point of contact for carrier partner BDX inquiries—coordinating responses, root-cause analysis, corrections, and preventive process improvements. - Drive continuous improvement in data quality and reporting consistency that strengthens trust with carrier partners and supports reserving and performance insights. - Lead the establishment and implementation of loss funds in jurisdictions globally, including rollout planning, operational design, and ongoing governance, in collaboration with Finance and Product. - Oversee claims payment enablement, including invoice processing, reconciliations, and related controls to ensure accuracy, timeliness, and compliance with carrier and regulatory requirements. - Act as the business owner for claims operations tooling and workflows—partnering with Product and Engineering to enhance systems, automate manual processes, and improve data capture. - Lead operational readiness for claims handling for new products, jurisdictions, and process changes. - Elevate claims data into a reliable, decision-driving asset for Finance, Actuarial, and leadership by improving data standards, completeness, and consistency. - Partner with technology teams to explore and implement Gen-AI and advanced analytics use cases that improve productivity, insight generation, and customer experience. - Build and maintain operational controls and monitoring to support internal claims audits, carrier partner reviews, and compliance assessments. - Support the Head of Claims in creating consistent governance across claims, including adherence to claims authority, documentation standards, and reporting controls. - Ensure claims operations processes meet regulatory requirements and contractual obligations, in partnership with Legal, Compliance, Finance, and Special Projects. - Maintain audit-ready processes, documentation, and evidence to support internal and external reviews. - Directly lead, manage, and develop a team of Claims Operations Associates responsible for the organization’s operational backbone. - Oversee the end-to-end Intake and Triage process—from monitoring FNOL queues to coordinating with forensics vendors and breach counsel—ensuring timely, accurate, and consistent handling. - Maintain rigorous data quality within the claims management system, including validation of complex policy data and key operational attributes. - Oversee the loss run process and coordinate carrier partner audits and related action items to ensure continuous alignment and compliance. - Manage loss fund and payment workflows to ensure accurate invoice processing, reconciliations, and issue resolution. - Empower the team to serve as subject-matter experts for claims tooling, reporting, and system integrations. - Maintain high-standard SOPs and leverage operational metrics to feed into a robust quality-assurance and coaching framework. - Collaborate closely with Finance, Actuarial, Data, Customer Success, Legal, Compliance, Product, and Engineering on strategic initiatives and operational roadmaps. - Partner with internal stakeholders to ensure seamless readiness and operational support for new products, markets, and distribution arrangements. - Foster high-impact relationships with key external stakeholders—including carrier partners, TPAs, and panel law firms—to ensure seamless alignment, professional trust, and operational excellence at every touchpoint. Qualifications - 10+ years of progressive experience in claims operations, claims shared services, or claims transformation within P&C insurance, specialty lines, or an MGA/TPA environment. - 5+ years of experience directly managing and scaling teams in a fast-paced environment. - Experience with modern claims management systems and a track record of leading the efforts to build/optimize proprietary internal tools. - Demonstrated experience building resilient operational processes and controls, with strong program management and execution skills. - Experience managing external stakeholders (carriers, TPAs, vendors), including performance governance, issue resolution, and contract/obligation adherence. - Strong understanding of claims data, financial flows, and reporting expectations (e.g., bordereaux/management information; reserving-related reporting). - Comfort partnering with technology teams on workflow, automation, systems improvements, and data model changes. - Excellent written and verbal communication skills; able to translate operational details into clear executive updates and partner communications. - Experience leading and developing high-performing teams in a fast-paced, evolving environment. - Experience scaling operations across multiple international jurisdictions and regulatory environments is a plus. Requirements - Operator’s mindset: owns outcomes, builds durable processes, and drives clarity. - Strong judgment and control orientation; balances speed with risk management. - Collaborative and service-driven; builds trust across internal and external teams. - Analytical and data-driven: uses data to identify opportunities for improvement and to prioritize and measure the impact of solutions. - Comfortable leading change and influencing without direct authority in a complex, matrixed environment. Compensation Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $126,000/year in our lowest geographic market up to $190,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed. Benefits - 100% medical, dental and vision coverage - Flexible PTO policy - Annual home office stipend and WeWork access - Mental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)! - Competitive compensation and opportunity for advancement

Title: Senior Manager, Strategy Planning & Operations Location: USA - MA - Cambridge Work Type: Hybrid, Full Time Job ID: R0180115 Job Description: By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description OBJECTIVES/PURPOSE: This position is responsible for helping to further the strategic advancement of Global Development Organization (GDO) in support of its mission to develop and deliver therapies to patients through innovation and excellence. Primary responsibilities include but are not limited to: - Provides project/program management to ensure internal, cross-functional, cross-divisional project plans are in place for GDO- related initiatives - Work directly with the GDO Functional Heads, and key stakeholders outside departments to support the strategic direction of GDO by leading high-impact, high-priority projects and overseeing department-wide initiatives. - Support the creation, management, and implementation of GDO’s communications strategy and communications - Supporting and leading key initiatives that have cross-functional impact and that are critical to GDO’s business objectives and/or Takeda’s global business objectives. ACCOUNTABILITIES: - Support transformational projects/initiatives and change management activities to advance GDO’s mission to achieve predictable delivery - Support the development and execution of a fit-for-purpose communication strategy pertaining to the GDO organization. - Accountable for communications for GDO including regular newsletters, sourcing relevant content from key stakeholders, and other correspondence/messaging as needed. Track engagement to determine opportunities to improve communication strategy. - Coordinate and support GDO wide events including town halls and roundtable events. - Support the execution of opportunities for the enhancements of core capabilities within GDO functions and efficiencies, including process improvement. - Lead planning and execution of Study/Process Review Forums, including agenda setting, stakeholder coordination, and development of structured summaries and action logs with clear ownership to drive accountability and progress. - Utilize project and program management expertise to drive project teams to achieve clarity on issues and focus on effective contingencies; interface with management and influence decision-making, monitor progress, gaps, risk management to ensure progress and business continuity - Support cross-functional and R&D projects focused on operational excellence, including representing GDO on cross-functional teams. - Support identification of project and resource priorities that align with global business objectives. Work closely with stakeholders to balance operational execution with GDO strategy. - Support activities related to GDO leadership team meetings and workshops (development of agenda, coordination of logistics, facilitation of discussions etc.) - Support activities related to GDO Onboarding and engagement (GDO Playbook, SharePoint, People & Culture Learning, etc.) - Develop and implement tools and templates to enable consistency and transparency across GDO projects - Survey the external environment to keep abreast of industry advances in technologies affecting Clinical Operations, Clinical Supplies, Regulatory Affairs, Data Management, and Pharmacovigilance to support further innovation within GDO. CORE ELEMENTS RELATED TO THIS ROLE - Knowledgeable about the overall R&D portfolio and drug development milestones in order to be strategic in planning, progress oversight, communication, delivering high quality reporting and insights - Expertise in strategy and operations in Pharma R&D organizations of similar size to Takeda - Strong ability to build relationships across R&D as a partner to TAUs, BUs, Finance, and other R&D central organizations - Excellent communication skills related to implementing department wide communications and events. Strong project management skills and ability to liaise with different functions in an effective and timely manner EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS - Advanced degree with MBA, Science or Finance background preferred - 6+ years’ experience in pharmaceutical or biotech industry preferred or a related industry with a focus on Clinical Development and Clinical Operations - Proven track record of leading and driving business process transformation and organizational culture change as well as delivering on programs with complex business deliverables - Excellent time management, organization, analytical and planning skills - Strong business analysis skills, proven meeting facilitation and documentation skills. - Excellent oral and written communication skills, with the ability to share information effectively This position is currently classified as “hybrid” in accordance with Takeda’s Hybrid and Remote Work policy Takeda Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Boston, MA U.S. Base Salary Range: $137,000.00 - $215,270.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

• Tune EDR, SIEM, and XDR detections to reduce false positives and improve alert quality. • Build and maintain detection rules, correlation searches, dashboards, watchlists, and response workflows. • Translate Red Team, Purple Team, incident, and Threat Intelligence findings into repeatable defensive checks. • Validate that EDR policies, prevention rules, logging, sensor health, and response actions work as expected. • Review noisy alerts and tune thresholds, exclusions, lookups, entity context, and suppression logic. • Support SOC analysts with clear alert descriptions, triage steps, severity logic, and escalation guidance. • Improve log coverage, parsing, field normalization, enrichment, and data quality. • Map detections to MITRE ATT&CK where useful. ATT&CK is widely used to describe adversary tactics and techniques based on real-world observations. • Write portable detection content using formats such as Sigma, which is designed as a generic signature format for SIEM detections. • Track detection gaps, false positive trends, alert health, and platform performance