• Boost your book of business for homeowners • Collaborate with a dedicated team and marketing resources • Offer unique loan products without traditional barriers

Role Description This is an exciting opportunity in a fast paced, customer focused, outdoor working environment. This is a remote position where the FSR will create their schedule and work from home when not in the field. The FSR will provide industry leading technical and customer service for CCM’s Commercial Roofing customer base. The FSR manages warranty inspections, job-site training, warranty claim investigations, training, product support, and generation of internal and external reports. This job typically operates Monday – Friday, with occasional weekend work and travel. Duties and Responsibilities: - Understand and adhere to CCM and project specific Health and Safety policies. - Schedule and complete final inspections for warranty issuance for Authorized Applicators. - Provide on-site technical assistance at start, during, or after installation of warranted projects. - Educate and promote proper installation of CCM products and systems. - Expected to be the day-to-day technical expert in the territory for our customer base in which they can depend upon timely and productive responses. - Conduct warranty claim and/or product investigations when required. - Training presentations with hands-on demonstrations for new or existing Authorized Applicators to help promote quality installations. - Develop strong internal and external working relationships. - Produce detailed written reports and letters for internal and external distribution. - Additional duties & responsibilities as assigned. Qualifications - Strong work ethic and self-motivated to efficiently manage multiple tasks while working independently. - Professional and positive working attitude with strong interpersonal and customer service management skills. - Clear and confident verbal and written communication skills. - Commercial roofing or general construction experience is preferred but not required. - Ability to understand general construction related terms, documents, tools, products, and installation practices. - Observation and attention to detail, while also being able to see the big picture. - Comfortable working with technology (MS Office products and specific CCM software/hardware systems). Requirements - Minimum High School Diploma and 3 years of construction or commercial roofing related experience. - Must possess a valid driver’s license and maintain a satisfactory driving record in accordance with company policy. - Associate or bachelor’s Degree preferred. - Previous roofing or construction experience preferred (this can include summer work between semesters, etc.). Working Conditions - Work in weather conditions throughout the year (heat, cold, wet conditions). - Travel by air and motor vehicles is required and frequency will vary based on assigned territory. - Overnight travel will be required based on demand and size of the territory. - Will be on active construction sites on a regular basis. Training & Travel Requirements This position includes a paid 9–12-week training program consisting of both classroom instruction at our corporate office in Carlisle, PA and hands-on field training at various locations throughout the United States. Travel, lodging, and meal expenses during training are fully covered by the company. During the training period, employees should expect a combination of travel and time spent in Carlisle, PA. While some weekends may allow for travel home, candidates must be available to remain in Carlisle on destinated weeks as needed throughout the duration of the program. Physical Requirements - Lifting or Carrying: - 1-10 LBS: Occasionally - 11-20 LBS: Frequently - 21-40 LBS: Frequently - 41-50 LBS: Occasionally - 51 OR MORE LBS: Occasionally - Pushing or Pulling: - 1-40 LBS: Occasionally - 41-50 LBS: Occasionally - 51 OR MORE LBS: Occasionally - Bending or Stooping: Occasionally - Reaching Above Shoulder Level: Occasionally - Driving Automatic Equipment Vehicles: Frequently - Operate Machinery or Power Tools: Occasionally - Climbing (Ladders, Stairs, etc.): Occasionally - Walking: Continuously - Standing: Continuously - Sitting: Occasionally - Working in Extreme Temperatures: Occasionally - Repetitive Motion (including but not limited to: wrists, hands and/or fingers): Occasionally - Vision: Continuously - Hearing: Continuously - Dexterity: Continuously - Hand Eye Coordination: Continuously

• Responsible for the strategic management and development of existing customer relationships. • Support customers during onboarding and in the use of our software solutions. • Analyze requirements and identify optimization and growth opportunities. • Ensure high customer satisfaction and long-term customer retention. • Coordinate customer inquiries and work closely with internal departments. • Identify optimization, upselling, and cross-selling opportunities. • Maintain and document all relevant customer data in the CRM system.

Role Description OB Homecare provides holistic care to high-risk pregnant patients in the comfort of their home, and we are seeking an Account Executive to join our team. This field-based role, covering southern Florida, will develop and maintain provider relationships to generate program referrals, develop and implement strategies to increase market share, and coordinate marketing efforts within the assigned territory. - Develop provider accounts and assigned payer relationships to generate program referrals. - Define assigned market, implement marketing strategies and develop sales plan utilizing available resources to effectively penetrate the assigned payer, physician, hospital markets for all products and services. - Assign and manage available sales resources to support sales and marketing strategies and meet planned objectives. - Present virtually and in-person to potential and existing provider accounts, ensuring ample understanding of services and generating referrals. - Facilitate and communicate among sales, operations, clinical, and administrative personnel to achieve common area goals and objectives. - Perform territory performance analyses regularly, tracking sales activities and develop forecasts on sales potential. - Complete training and maintain clinical, product, and market dynamics knowledge, including competitors within territory. - Work with established expense guidelines to maximize return on investment of sales activities. - Conduct job functions in a manner that promotes a high level of customer service to both internal and external customers. - Develop and implement strategies to increase market share through identification of targeted providers. - Foster a culture of collaboration through coordinated efforts with other resources including clinical partners, health plan client managers, product and more. - Significant local travel within the assigned territory is required (typically does not include overnight stays). Qualifications - 3+ years of relevant sales experience and/or account management. - 2+ years of experience in a territory management capacity. - Healthcare / business environment experience. - Experience establishing and maintaining relationships with customers. - Proficient use of Outlook, Word, Excel, PowerPoint. - Proven track record of success, such as high quota achievement. - Access to reliable transportation and ability to travel within assigned territory of up to 70%. - Proven solid communication and interpersonal skills. - Geographically located within southern Florida territory (Sarasota, Naples, Miami, Fort Lauderdale, Palm Beach). Requirements - Experience with business intelligence tools, such as Tableau. - Experience selling healthcare services. - Experience selling directly to physicians (e.g., OB/GYN). Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). - Salary range from $45,000 - $100,000 annually based on full-time employment. - Eligible to receive bonuses based on sales performance. Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.