Champions Funding LLC

• Partner with business units to gather, document, and validate functional and technical requirements for system enhancements and new implementations. • Translate business needs into clear, detailed specifications for IT and vendor teams, ensuring alignment with organizational objectives. • Conduct gap analyses and recommend system solutions to improve operational efficiency, compliance, and loan quality. • Lead and coordinate user acceptance testing (UAT), ensuring system changes meet business requirements and perform as intended. • Develop process flows, use cases, and documentation to support system changes and enhancements. • Provide day-to-day system support, troubleshooting issues, and coordinating resolutions with IT or vendors. • Assist in system configuration, setup, and maintenance for core mortgage platforms and related applications. • Collaborate with compliance and operations teams to ensure systems meet regulatory and investor requirements. • Monitor and evaluate system performance, identifying opportunities for automation, integration, and process improvements. • Serve as a liaison between business stakeholders and technology teams to ensure effective communication and solution delivery.

• Lead and oversee the company’s Quality Control and Internal Audit functions, ensuring effective execution of audit plans, quality reviews, and risk management initiatives. • Manage and develop a team of Quality Control professionals, including onshore and offshore resources, ensuring proper workload management, performance expectations, and operational efficiency. • Oversee Internal Audit operations, including coordination of onshore and offshore audit resources, to ensure comprehensive risk assessments and audit coverage. • Develop, administer, and maintain a multi-year rotational internal audit plan aligned with company strategy, priorities, and risk assessments. • Plan and execute operational, financial, compliance, and quality control audits using a risk-based methodology; define audit scope, test controls, and develop actionable recommendations to improve processes. • Ensure QC reviews, audit fieldwork, testing, and evidence gathering are thorough, accurate, and support audit conclusions. • Draft impactful audit reports, presenting findings, trends, and recommendations clearly and concisely to executive leadership and the Audit Committee. • Conduct remediation procedures to ensure identified QC and audit findings are addressed appropriately and completed on schedule. • Assist with regulatory compliance, and other investor, agency, and regulatory requirements. • Perform ad hoc investigations, special reviews, and quality assessments as requested by management or the Audit Committee. • Function as a liaison during regulatory examinations and coordinate with external auditors, investors, and third-party review teams as needed. • Provide strategic guidance to management on process improvements, internal controls, loan quality, and risk mitigation opportunities. • Evaluate and enhance internal controls, governance, QC processes, and operational procedures across Non-QM wholesale mortgage operations.

• Boost your book of business for homeowners • Collaborate with a dedicated team and marketing resources • Offer unique loan products without traditional barriers

• Process and manage loan rate lock requests accurately and in a timely manner. • Monitor pipeline exposure and track lock expirations to support pipeline risk management. • Collaborate with Capital Markets, Finance, and Operations teams to ensure smooth loan funding and delivery processes. • Maintain accurate records of all lock desk activity, including loan locks, extensions, and expirations. • Support hedging strategies and provide data for analysis of pipeline risk and profitability. • Communicate with internal teams regarding pipeline status, rate lock confirmations, and related inquiries. • Assist in the preparation of reports and dashboards for management to monitor lock desk performance. • Ensure all lock desk activities comply with company policies, internal controls, and regulatory requirements. • Participate in process improvement initiatives to enhance efficiency, accuracy, and risk.

• Work remotely, handling all application support strategy and product optimization activities. • Review core application platforms for completeness, performance, and compliance with technology and regulatory standards. • Identify core system workflows, integrations, and APIs to ensure proper execution and technical documentation. • Audit application performance metrics for accuracy, completeness, and compliance. • Identify, track, and resolve system-level conditions, exceptions, and software deficiencies. • Prepare and correct product documentation and system configurations as needed to ensure compliance with company and technology guidelines. • Communicate with business stakeholders and third parties to resolve application support issues and obtain missing requirements. • Liaise with Software Vendors, Development Teams, and IT Infrastructure Partners to ensure timely receipt of patches and feature deployments. • Prepare and review technical documents such as Service Level Agreements (SLAs) and Product Roadmaps. • Ensure timely delivery of complete and accurate product updates to the organization. • Maintain accurate records by updating and maintaining documentation within the knowledge base and ticketing system. • Strong understanding of Encompass architecture, vendor integration, APIs, custom development, AI. • Ability to manage JIRA. • Identify process improvement opportunities. • Experience managing teams of BSA’s and System Administrators. • Liaison between Operations and Technology to execute high level projects and business enhancements. • Responsible for keeping initiatives on track, and balancing priorities to execute on key deliverables.

• Work remotely, 5-days a week, handling all post-closing compliance audit and review activities. • Review closed loan files for completeness, accuracy, and compliance with investor and regulatory standards. • Identify, track, and resolve post-closing compliance conditions, exceptions, and deficiencies. • Prepare and correct documents such as Post Consummation Closing Disclosures and Cover Letters as needed to ensure compliance with company and investor guidelines. • Communicate with borrowers and third parties to resolve post-closing issues and obtain missing documentation. • Ensure timely delivery of response documents to compliance findings. • Maintain accurate records by scanning and uploading documents into the loan origination system.

• Manage a pipeline of loans, ensuring timely movement from submission through funding while providing exceptional service to brokers and borrowers. • Serve as the primary point of contact for brokers, borrowers, and internal departments (Sales, Underwriting, Disclosures, Docs, Funding), facilitating smooth and clear communication throughout the loan lifecycle. • Review loan files for completeness and accuracy, coordinating with all relevant parties to obtain outstanding documentation. • Collaborate closely with internal departments to ensure loans meet all underwriting conditions and are cleared to close within required timelines. • Monitor and update key loan milestones within the LOS, ensuring accurate and timely system updates. • Resolve issues or discrepancies quickly and effectively to prevent delays in the loan process. • Educate brokers and clients on Non-QM loan products, documentation requirements, and loan status updates. • Maintain knowledge of current Non-QM guidelines, company policies, and industry regulations. • Consistently meet or exceed pipeline productivity and turn-time expectations. • Provide feedback and suggestions to management on process improvements and broker experience enhancements.

• Support Sales, Marketing, and Service teams through ongoing HubSpot optimization and operational support. • Maintain and optimize the HubSpot CRM platform, ensuring proper configuration and functionality across Sales, Marketing, and Service hubs. • Administer users, permissions, pipelines, views, teams, and access controls within HubSpot. • Develop and maintain dashboards and reports to provide actionable insights for leadership and operational teams. • Host and facilitate HubSpot Office Hours to assist end users, resolve issues, and drive platform adoption. • Perform QA testing on automations, integrations, and new feature releases to ensure reliability and scalability. • Assist with release notes, system change communications, and training materials to support platform updates and improvements. • Troubleshoot system issues and provide support and guidance to internal HubSpot users. • Stay updated on HubSpot platform updates, industry trends, and Revenue Operations best practices to continuously improve system capabilities.

• Partner with business leaders to understand goals, define success metrics, and translate questions into analytical approaches.• Analyze complex datasets to uncover trends, drivers, and opportunities; synthesize findings into clear, actionable recommendations.• Build and maintain reporting that enables leaders to monitor performance and make informed strategic and operational decisions.• Apply strong technical skills while exercising sound business judgment to prioritize the right questions and focus on impact.• Collaborate across Data & Analytics on data quality and best practices.• Stay current on modern analytics techniques, tools, and emerging technologies.

• Oversee the relationship management and operational performance of third-party mortgage subservicers. • Establish and maintain governance frameworks for monitoring subservicer performance, including SLAs, KPIs, and reporting standards. • Conduct performance reviews and operational assessments to ensure compliance with company expectations, investor requirements, and regulatory standards. • Collaborate with Compliance and Risk teams to ensure adherence to federal and state servicing regulations. • Review servicing reports, portfolio performance metrics, and borrower outcomes to identify risks and improvement opportunities. • Coordinate with Capital Markets and Finance teams to support servicing strategy, portfolio analysis, and investor reporting. • Lead issue resolution and escalation processes with subservicers to address operational or compliance matters. • Oversee onboarding and implementation of new subservicing partners, including operational readiness and process alignment. • Ensure accurate and timely reporting on servicing performance, portfolio health, and operational risks for leadership. • Partner with internal teams to continuously improve oversight processes, documentation, and operational controls. • Maintain thorough documentation of oversight activities to support regulatory examinations and internal reviews. • Support long-term servicing strategy by evaluating subservicer capabilities and alignment with growth objectives.