• Partner with internal teams (Legal, Compliance, Finance/Treasury, Sales/Trading) to build and improve operational processes that support business growth under Japan's regulatory framework • Coordinate with global product teams to assess product requirements, identify regulatory or operational gaps, and ensure launches comply with local requirements • Apply a structured approach to product governance and oversight of daily exchange operations • Assess business demands, identify gaps, and provide practical solutions and implementation recommendations • Build and maintain reporting frameworks for critical business metrics (weekly/monthly) • Support regulatory and compliance-related operational requirements as needed

• Maintain visibility across active product initiatives, roadmap commitments, strategic projects, and major enhancements • Track progress against roadmap objectives and help ensure product initiatives remain aligned with organizational priorities • Identify risks, dependencies, competing priorities, and potential impacts to roadmap commitments • Facilitate roadmap reviews, planning discussions, and roadmap updates in partnership with Product leadership • Help ensure stakeholders have visibility into upcoming initiatives, timelines, and changes • Support quarterly, annual, and strategic product planning activities • Track progress against product goals, objectives, and key initiatives • Help ensure product efforts remain aligned with company priorities and desired outcomes • Assist in measuring initiative progress and reporting on roadmap execution • Provide visibility into areas requiring attention, adjustment, or escalation • Help develop and improve Product operating processes, planning frameworks, reporting structures, and governance practices • Maintain planning artifacts, status reporting, dashboards, and product operations documentation • Identify opportunities to improve efficiency, visibility, accountability, and collaboration • Support continuous improvement of Product team processes and operating rhythms

• Requirements Definition & Backlog Management: Deliver the Core Artifacts, Maintain the Backlog, Roadmap Slicing. • Feature Validation & QA Coordination: Functional Validation, Defect Triage, UAT Support. • Release Tracking & Communication: Schedule Ownership, Stakeholder Updates, Rollout Preparation, Cross-Team Communication. • Compliance & Operational Metrics: GxP Alignment, Performance Monitoring.

Role Description We have an exciting opportunity for a Senior Product Operations Analyst in Ireland. The Senior Product Operations Analyst owns the end‑to‑end demand intake and product operations approach across Product Ownership. Based in the PMO, the role brings structure, visibility and control to a complex backlog aligned to approved business cases, shaping how demand is raised, assessed and progressed. - Organise existing demand and define clear standards for intake, documentation, and prioritisation. - Ensure all work is complete, governed, and ready before entering the backlog. - Act as the single control point to rationalise inputs from multiple sources and maintain one trusted view of all demand and in‑flight work. - Drive accountability across Product Owners and stakeholders to keep data accurate and work moving. - Design and embed interim processes for intake, tracking, and reporting where tooling is still evolving. - Partner with IT and the Product Model Centre of Excellence to translate operational needs into system requirements. - Lead the transition to a fully system‑enabled operating model. - Provide clear reporting to highlight demand levels, backlog health, and delivery performance. - Operate with high autonomy and clear outcomes, requiring strong judgement, initiative, and confidence in ambiguous environments. Qualifications - Must be fluent in English, with excellent written and verbal communication skills. - Extensive experience in Product Operations, PMO, or delivery governance roles within complex, matrixed environments. - A proven record of designing, owning, and materially improving intake, backlog, and operational processes. - Confidence working effectively in environments with incomplete tooling, evolving operating models, or unclear structures. - Strong, hands-on knowledge of workflow and ticketing tools such as Jira, ServiceNow, or Azure DevOps. - The ability to drive accountability, persistence, and follow-through across diverse stakeholders without relying on formal authority. - A rigorous systems mindset, strong attention to detail and data integrity, with a clear focus on outcomes, visibility, and operational control. Requirements - Competitive salary taking into account skills, experience, and qualifications. - Pension Scheme. - Appropriate incentive (bonus) scheme. - Holiday allowance of 20 days plus bank holidays, increasing with service. - Tax Saver Travel Scheme. - Health Insurance Scheme. - Life Cover. - Employee assistance programme for employee wellbeing. - Group Income Protection. - Bike to Work Scheme. - Discounted onsite Gym Membership (Dublin 4). - Discounted onsite Montessori (Dublin 4). Next Steps Think we'd be a great match? Apply now – we want to hear from you. As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). Sedgwick is an Equal Opportunity Employer.