• Manage the development of new sales leads and service existing customers using the Terex Proven Sales Process • Ongoing research of local market and business activity and identify opportunities • Manage, mentor, and lead the East Region sales team to successfully execute regional goals • Manage discount levels and strive to improve company margins • Manage sales forecasts and secure sales orders according to goals • Manage controlling of expenses per agreed upon budget • Educate sales team on products, service, warranties, and technical support • Ensure sales team has access to parts personnel, field service and other team members as necessary • Demonstrate the Terex Proven Sales Process proper techniques of prospecting, researching, presenting, and quotation and specification writing • Communicate and train the sales team on features and benefits of equipment • Receive feedback on existing products and services, as well as changes, enhancements and new products • Clearly document problems, issues or deviations from standard programs • Support trade shows and customer demonstrations as appropriate

• Make outbound calls to newly issued business to welcome them to the Globe Life Family, ensure their policy(s) are accurate, and assist with any additional information pertaining to their new policy. • Maneuver within our CRM while speaking with recently approved customers to collect the first premium to activate their Life Insurance policy. • Make outbound calls to internet-generated leads to warm up potential customers for our Sales Team. • Be able to explain policy benefits. • Complete necessary paperwork when needed. • Assist with correspondence and error corrections for policy service. • Execute special projects that encompass making numerous outbound calls for special projects/campaigns for our sister companies including AIL & LNL and recording activities requested by/from customers.

• Engage with current and prospective customers, helping them find the right broadband solutions • Handle inbound inquiries and make outbound follow-up calls • Use sales skills to drive results and achieve sales goals • Maintain and manage sales leads while conducting outbound follow-up activities • Accurately process customer orders while adhering to installation and company compliance requirements • Follow established sales call processes to maximize customer satisfaction and sales performance • Stay informed on current products, packages, promotions, and policies • Share customer feedback and competitive insights with leadership • Participate in coaching sessions, team huddles, and training programs • Perform additional duties as assigned

• Answer inbound calls • Make outbound calls to current and prospective customers interested in WOW! products and services • Identify customer needs & recommend the best products, services, features, & bundled solutions • Achieve sales goals related to customer connections, conversion rates, bundle sales, and Whole-Home Wi-Fi adoption • Maintain and manage sales leads while conducting outbound follow-up activities to generate new business • Accurately process customer orders while adhering to installation, security, disclosure, and company compliance requirements • Follow established sales call processes to maximize customer satisfaction and sales performance • Stay informed on current products, packages, promotions, and policies • Share customer feedback and competitive insights with leadership • Participating in coaching sessions, team huddles, training programs, and development activities • Perform additional duties as assigned