Role Description The Digital Governance and Platforms (DGP) team within UNICEF’s Division of Global Communication and Advocacy (GCA) plays a critical role in managing UNICEF’s public-facing digital ecosystem, ensuring that governance frameworks, workflows, and platforms are implemented consistently, efficiently, and in alignment with organizational standards. As part of its Digital Transformation Strategy and Future Generation Initiative, UNICEF is advancing two key priorities under this consultancy: - Implementation of structured governance workflows (via Service Gateway and related processes). - Mapping of operational workflows across the newly established Website, Editorial and Governance (WEG) section. These initiatives are essential to improving operational efficiency, strengthening compliance, and ensuring clarity of roles and processes across the section. To support these efforts, UNICEF is seeking a qualified consultant to work with the DGP team across two interconnected workstreams: - Identification and assessment of WEG section workflows for potential implementation in ServiceNow. - Coordination of the implementation and adoption of DGP governance services in ServiceNow (Service Gateway). The consultant will ensure that progress is consistently tracked against defined deliverables, and that workflows are effectively implemented in collaboration with vendors and internal teams. Qualifications - A university degree in Information Systems, Business Administration, Digital Governance, or related field. - Information Technology, Web Development, or related subjects. Requirements - A minimum of 5 years' experience in digital governance, web management, or digital project coordination. - Proven experience supporting the implementation of operational workflows and coordinating multi-stakeholder initiatives. - Demonstrated ability to work independently and manage tasks remotely. - Strong understanding of digital governance frameworks, particularly in managing public-facing digital platforms. - Experience supporting the implementation and rollout of structured workflows on service management platforms, with knowledge of ServiceNow considered essential. - Proven ability to coordinate complex projects involving multiple stakeholders. - Excellent communication and interpersonal skills. - Strong analytical thinking and problem-solving capabilities. Benefits - Diverse opportunities for professional and personal development. - Attractive compensation and benefits package. Company Description UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. UNICEF is committed to promoting the rights of every child and offers a place where careers are built.

• Conduct deep-dive discovery sessions to assess client business needs and technical requirements, defining appropriate strategic solutions that address specific supply chain challenges. • Build and present compelling business cases—including ROI analysis and Total Cost of Ownership (TCO) models—to clearly articulate the financial and operational impact of the TraceLink suite. • Partner with the Sales team to drive the customer journey, acting as a trusted advisor to build relationships and guide prospects toward a modern supply chain transformation. • Manage and deliver persuasive product demonstrations and presentations tailored to specific audience personas, ranging from technical architects to C-level executives. • Prepare materials for and lead interactive solution workshops to validate customer requirements and map TraceLink capabilities to tangible business outcomes. • Serve as the primary Subject Matter Expert (SME) for TraceLink’s solutions, maintaining deep knowledge of the platform to handle complex objections and technical inquiries. • Collaborate with Product Management, Internal Services, and external partners to relay market feedback and ensure the proposed solution optimizes long-term client value. • Drive technical accuracy and excellence during the sales process, including providing high-quality inputs for RFPs and RFIs when required.

Role Description ADTRAV is seeking Travel Consultants to be responsible for all aspects of travel management for our clients. This includes conversing with customers through multiple communication channels to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required. The Travel Consultant will also be responsible for booking and issuing domestic and complex international airline itineraries, hotel reservations, and car and train reservations through a GDS system. - Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries. - Utilize Sabre to book and issue airline, hotel, car, and other reservations, accurately and efficiently. - Maintain sufficient account knowledge to assist clients without delay. - Check queues daily to ensure accuracy and that all issued tickets are complete. - Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals. - Provide travel expertise to clients. - Send quotes for international travel; break rules down to see if there are restrictions or are non-refundable, understand open skies and FAA rules. - Meet KPIs as outlined by management (e.g., productivity, transactions, etc.), including maintaining consistent attendance and adherence to the schedule. - Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed. - Follow ADTRAV policies, procedures, and approved workflows on how to service travelers. - Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues. - Communicate effectively with other agents and employees to solve problems, gather information, and service travelers. - Become knowledgeable in ADTRAV's industry and customer base. - Participate in ongoing training to continuously build knowledge and skills in the industry. - Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients. - Adhere to company policies and procedures. - Other duties as assigned. Qualifications - High school diploma or equivalent required. - At least 2 years of experience booking domestic and international travel; complex international a plus. - Experience using a GDS System; Sabre required, Amadeus a plus. - Highly knowledgeable of city, airline, hotel, and car rental codes. - Understanding of federal travel regulations, Fly America Act and Open Skies Agreement. - Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys. - Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time. - Ability to consistently deliver excellent customer service, internally and externally. - Experience with Microsoft Office suite (Outlook, Word, Excel). - Excellent English written and verbal communication skills. - Excellent listening skills; able to listen to and respond to the traveler’s needs and clarify as needed. - Strong attention to detail with emphasis on accuracy and quality. - Highly self-motivated and able to manage multiple priorities simultaneously and complete tasks with minimal supervision. - Strong organizational and problem-solving abilities. - Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed. - Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively. - Ability to work remotely and meet the company home-office requirements. - Able to sit and work at a computer for extended periods of time, without leaving the work area. - Be able to successfully attend and pass new hire and department specific training. - Able to maintain confidentiality of company and client information. - Able to work a schedule that falls between Monday-Friday, 7am-7pm CT. Able to work some weekends and holidays as needed. - Able to successfully pass a credit, criminal, and/or employment reference background check. Requirements - The pay range for this position is $24-$27/hour. Pay is based on the team, and experience booking corporate and complex international travel. - There are opportunities for quarterly bonuses based on meeting outlined KPIs. Benefits - ADTRAV offers a competitive benefits package that includes: - Medical - Dental - Vision - Life - Disability - Flexible Spending Accounts - 401(k) - PTO Company Description ADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country.

Role Description Align HCM is seeking an experienced UKG Activities System Consultant to join our UKG practice on a contract basis. In this specialized role, you will lead and support the implementation of the UKG Pro Workforce Management™ Activities module for clients. You will guide clients from requirements gathering through go-live, configuring the Activities solution to automate and reconcile paid time to labor, deliver real-time visibility into productivity performance, and integrate seamlessly with ERP, payroll, and downstream systems. - Lead clients through end-to-end implementation of the UKG Pro WFM Activities module, covering the full project lifecycle: requirements gathering, gap analysis, solution design, configuration, testing, data conversion, go-live, and post-production support. - Configure the Activities solution to automate and reconcile paid time to labor, including activity profiles, task and operation definitions, labor transfer rules, productivity benchmarks, and activity-based costing calculations. - Facilitate discovery workshops and working sessions to elicit client requirements for activity tracking, labor allocation, job costing, and productivity measurement, translating business needs into actionable system design decisions. - Design and document integration data flows between UKG Pro WFM Activities and third-party systems, including ERP platforms (SAP, Oracle, Microsoft Dynamics), MES systems, payroll engines, and time collection devices, collaborating with integration teams to ensure accurate and timely data exchange. - Configure time collection and device settings to support Activities data capture, including clocks, mobile, and desktop entry points, ensuring accurate tracking of employee activity assignments across shifts and work orders. - Create and maintain comprehensive project documentation, including functional design specifications, data mapping documents, configuration workbooks, test scripts, and end-user training materials. - Lead system configuration, unit testing, system integration testing (SIT), and support client user acceptance testing (UAT), proactively identifying and resolving defects and configuration gaps. - Manage testing and acceptance of delivered solutions, partnering with technical teams to validate that outputs meet client requirements. - Deliver best-practice guidance on Activities module configuration and workflow design, advising clients on productivity standards, labor reconciliation approaches, exception management, and manager dashboard design. - Build trusted, collaborative relationships with client project teams, business stakeholders, and operations leaders. - Collaborate with Align HCM internal teams, including Timekeeping, Scheduling, and Integration consultants, to ensure holistic WFM solution design and cohesive go-live readiness across all in-scope modules. Qualifications - Minimum 3 years of hands-on experience implementing UKG Pro WFM Activities. - Proven ability to configure Activities profiles, task and operation definitions, productivity standards, labor allocation rules, and activity-based costing calculations within UKG Pro WFM. - Experience implementing Activities in environments with complex operational requirements, such as manufacturing, distribution, warehousing, or healthcare, where job costing and real-time labor-to-work-order reconciliation are in scope. - Solid understanding of the broader UKG Pro WFM platform, including Timekeeping, pay rules, time collection devices, and how Activities interacts with adjacent modules and downstream payroll systems. - Experience with data mapping from source systems to UKG Pro WFM, including familiarity with integration touchpoints between Activities and ERP, MES, or payroll platforms. - Demonstrated ability to facilitate requirements-gathering workshops, document functional designs, and translate client business processes into system configuration decisions. - Strong English language communication skills, both written and verbal, with the ability to present technical configurations and design options clearly to client operations and IT stakeholders. - UKG Pro WFM certification is a strong asset. - Ability and willingness to travel to client sites as needed. Nice to Have - Knowledge of manufacturing or distribution operations, including work order management, production reporting, and shop floor data capture workflows. - Experience with UKG Analytics or reporting tools for building Activities-related productivity and labor cost dashboards. - Proficiency with SQL for data validation and troubleshooting during implementation and testing phases. Job Type - Contract (remote) Location - Remote (US, Canada) Company Description Align HCM is an Equal Opportunity Employer. We celebrate the diverse backgrounds and perspectives of our Aligners and are committed to fostering a culture of diversity, equity, inclusion, and belonging. Employment decisions at Align HCM are made without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical or mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, or any other characteristic that makes our people unique. We believe diversity fuels innovation and helps create a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. If you're excited about this role but don’t meet every qualification, we still encourage you to apply.