• Develop and execute short‑ and long‑term account strategies focused on growth, profitability, and risk management • Own annual sales, margin, and volume results for assigned accounts • Lead pricing and margin strategy, including customer negotiations using value‑based selling • Drive new business growth through structured prospecting and development of strategic opportunities • Maintain a robust, forward‑looking sales pipeline to support long‑term growth and diversification • Serve as a strategic partner to customers by providing insights on market trends and industry dynamics • Collaborate with R&D, technical service, and marketing to support trials, new customer development, and commercialization • Partner with distribution partners to align strategies and drive joint growth initiatives • Optimize portfolio mix, pricing, and volume to deliver commercial objectives

• Work closely with MOXFIVE Technical Advisors to understand clients' security postures and existing initiatives • Serve as the primary point of contact for current MOXFIVE clients, nurturing strong relationships with IT and security leaders • Proactively manage the renewals process, ensuring timely renewals and high retention rates while identifying opportunities for expansion • Track and drive client retention efforts, ensuring clients' needs are consistently met • Support the creation and management of renewal quotes, ensuring they align with clients' needs and existing agreements • Actively manage and update client data in the CRM

• Serve as the on-site and virtual product expert • Deliver consultative support to customers • Identify and develop new business opportunities • Drive adoption of automated solutions • Design and implement value‑driven workflow solutions • Provide dedicated on-site presence during solution implementation • Monitor key commercial and operational indicators

• Own the full pipeline and revenue performance of assigned HCBS programs, tracking all metrics from referral to case completion • Monitor program health metrics and proactively identify when KPIs are not meeting expectations; diagnose root causes (internal vs. programmatic) and develop improvement plans • Ensure program performance is well-publicized and communicated regularly to internal stakeholders and leadership • Build and maintain comprehensive reporting dashboards to provide visibility into program status, bottlenecks, and revenue impact • Identify and manage program bottlenecks by developing and implementing scalable escalation protocols • Design systematic approaches to case management challenges moving beyond rote, case-by-case outreach to create repeatable, measurable processes • Partner with Operations to develop improvement initiatives, track progress, and see them through to completion • Gather and analyze data on bottleneck patterns to inform strategic decisions and process enhancements • Hold revenue responsibility for assigned HCBS programs, prioritizing efforts based on revenue impact and strategic importance • Identify and execute on market expansion opportunities in collaboration with the GTM team • Develop evidence-based approaches to case prioritization translating detailed case data into actionable, prioritized systems • Execute on GTM strategy to drive program growth and member engagement