Role Description As a Telephonic RN Case Manager, you’ll support a diverse member population with education, advocacy, and connections to the resources they need to feel better and get well by outreaching post discharge or with a disease-specific focus. This is a high volume, member-focused environment where you’ll need to be efficient, productive, and thorough while working with our members over the phone. Hours: Monday - Friday: 8:00 am to 5 pm in local time zone and may require one evening per week. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. - Provide a complete continuum of quality care through close communication with members via manual outbound calls and progressive dialer calls. - Manage and coordinate care and services with interdisciplinary care team to identify and close gaps or barriers in treatment plans. - Engage and collaborate with patient and/or caregiver to develop individualized Care Plan. - Support members with health education, medication reviews, and referrals to community resources. - Act as an advocate for the patient. - Maintain HIPAA compliance at all times. Qualifications - Current, unrestricted RN license in a compact state of residence with the ability to obtain multiple state licenses as required. - 3+ years of experience as a Registered Nurse in a hospital, acute care or direct care setting. - Intermediate/Proficient computer skills: internet navigation, talk and type at the same time, Microsoft Office (Outlook, Word, Excel), navigate a Windows-based environment. - Ability to handle multiple tasks and function in a high-volume environment. - May be required to obtain a Certified Case Management certification within 30 months of employment. - Dedicated, distraction-free workspace in home for home office. - Access to high-speed internet. Requirements - Certified Case Manager (CCM) (preferred). - Experience in case management (preferred). - Proven ability to educate patients on health and wellness (preferred). - Proven organizational skill and ability to complete all work independently and within designated timeframes (preferred). - Demonstrates being adaptable, flexible, and able to maintain a positive attitude during changes in process, practice or policy (preferred). - Spanish speaking (preferred). Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

• Daily campaign management across our owned channels (Meta, Apple Search Ads, Google Ads, TikTok) – including bid optimization, budget control, and testing of audiences and placements • Creative testing – close collaboration with the Creative team to create briefs, execute and iterate ad creatives, and document learnings • Performance reporting – preparation of weekly dashboards and monthly deep dives; analysis of channel-based CAC, ROAS, conversion rate, and quality-of-acquisition metrics (e.g., payback period and retention rate) • Channel testing – design and execution of structured tests on new channels, including robust measurement methodology and well-founded stop/scale decisions • Tactical coordination with external partners in CTV/LTV/Programmatic – briefings, weekly alignments and creative reviews • Attribution & tooling – ensuring a clean MMP setup (Adjust) and close collaboration with the Data team to analyze data and Marketing Mix Models (MMM) • Collaboration with adjacent teams – especially Organic Social Media, Brand, CRM and Creative • Ensuring compliance – adherence to regulatory requirements in the German lottery market (GlüStV, GGL) and implementation of corresponding paid-marketing policies

Role Description Reporting to the Head of Partnerships, you will be responsible for the global growth of Proton VPN's affiliate program. You will manage a portfolio of strategic partners, identify new growth opportunities, negotiate commercial agreements, and develop initiatives that drive customer acquisition and revenue. This is a highly commercial role requiring a combination of relationship management, business development, strategic thinking, and data-driven decision making. The successful candidate will play a key role in scaling one of Proton's largest acquisition channels while helping establish Proton VPN as a preferred partner across the affiliate ecosystem. What you will do - Strategic Partner Management - Own and grow relationships with Proton VPN's most strategic affiliate partners globally. - Build joint business plans with key publishers and networks. - Conduct regular business reviews and identify opportunities for incremental growth. - Negotiate commercial agreements, placements, sponsorships, and promotional opportunities. - Establish partnerships across content commerce, influencers, strategic brand to brand, loyalty and reward, niche communities and more. - Business Development - Identify, recruit, and onboard new affiliate partners across priority markets. - Expand Proton VPN's presence across editorial, comparison, cashback, loyalty, student, content commerce, and emerging partner categories. - Build relationships with agencies, affiliate networks, technology partners, and industry stakeholders. - Represent Proton at industry events and conferences. - Commercial Growth - Deliver revenue, subscription, and profitability targets. - Develop quarterly and annual growth plans. - Analyse partner performance and optimise investments accordingly. - Identify opportunities to improve partner activation, engagement, and retention. - Data & Performance Analysis - Monitor affiliate performance and identify trends, risks, and opportunities. - Produce forecasts and performance reporting for senior leadership. - Evaluate commercial investments and partnership ROI. - Track competitor activity and market developments. - Cross-Functional Collaboration - Partner closely with Product, Marketing, Creative, Analytics, and Regional teams. - Support campaign planning, launches, and seasonal promotions. - Work with internal stakeholders to improve landing page performance, conversion rates, and attribution. Qualifications - 5+ years of experience in affiliate marketing, partnerships, performance marketing, or business development. - Proven experience managing strategic affiliate partnerships. - Strong commercial negotiation skills. - Experience working with affiliate networks and tracking platforms. - Excellent analytical and reporting capabilities. - Ability to influence stakeholders across multiple teams. - Strong communication and relationship-building skills. - Experience working within a global business environment. Preferred Qualifications - Experience within SaaS, cybersecurity, technology, fintech, or subscription businesses. - Familiarity with platforms such as Impact, CJ, Partnerize, Tune, Awin, or similar. - Experience managing editorial publishers, cashback partners, comparison sites, loyalty platforms, and strategic content partners. - International partnership experience across North America, Europe, and APAC. - Experience owning commercial targets and delivering measurable growth against acquisition goals. Bonus Points - Experience working with privacy-focused, cybersecurity, SaaS, or subscription-based businesses. - Passion for online privacy, digital rights, cybersecurity, and protecting user data. - Familiarity with the privacy and security ecosystem, including key publishers, influencers, communities, and industry trends. - Experience managing similar affiliate or partnership programs within categories such as VPN, secure email, password management, cloud storage, or broader privacy-focused technology products. Success in the First 12 Months - Grow Proton VPN's affiliate revenue and customer acquisition globally. - Strengthen relationships with strategic publishers and networks. - Launch new partnerships across key international markets. - Improve partner activation and program diversification. - Deliver measurable growth against affiliate channel targets. - Establish Proton VPN as a preferred advertiser across the affiliate ecosystem. - Develop a scalable growth roadmap for the VPN affiliate program. Benefits - Support on your vacation. - Parental leave. - Refreshment if working from the office. - Learning and development opportunities. - Equity for shared success. - Flexible working hours and remote work. - Company events and team building activities. Our Commitment to Diversity and Inclusion At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.

• Lead, coach, and develop a remote team of system administrators and developers across business applications and BI platforms. • Establish clear role expectations, performance goals, and career development plans for all team members. • Conduct regular 1:1s, performance reviews, and ongoing feedback. • Foster a collaborative, inclusive, and high-performing remote team culture. • Manage team delivery using Agile methodologies with two-week sprint cycles. • Partner with Product Owners to ensure backlog readiness and effective sprint planning. • Ensure execution of sprint ceremonies including planning, stand-ups, reviews, and retrospectives. • Balance operational support, enhancement work, and technical debt within sprint commitments. • Provide leadership oversight for Salesforce, NetSuite, BI platforms, and application integrations. • Ensure adherence to SDLC, engineering standards, security requirements, and testing practices. • Collaborate with architecture, security, and peer application teams to ensure alignment. • Define and monitor delivery and operational metrics such as velocity, sprint predictability, and defect trends. • Use metrics to drive continuous improvement and inform leadership decisions. • Identify tools and processes to improve delivery efficiency and team effectiveness. • Act as an escalation point for delivery and operational issues. • Partner with US based application leaders to align priorities. • Communicate status, risks, and dependencies clearly to leadership.