• Educate patients and caregivers about ATTR-CM, treatment options, local and regional support offerings, and health and wellness resources • Assist patients in navigating care by connecting them to relevant resources within their communities and at Pfizer • Coordinate with Key Account Directors, management, and cross-functional partners to ensure patient goals and support objectives align with local market dynamics and patient journeys • Set objectives, manage complex projects, and oversee ongoing activities within the Business Unit • Serve as a subject matter expert, adapting and implementing strategic actions • Develop solutions to complex problems, champion innovation, and implement new ideas, processes, or products • Provide guidance and educational resources to address patient questions and information needs • Share information on emerging treatments and the treatment journey to facilitate shared decision-making

• Help members identify and secure affordable housing options • Connect individuals and families with housing, utility, and community resources • Work directly with members through face-to-face outreach and support • Collaborate with housing authorities, community organizations, and government agencies • Develop action plans to help members achieve stable housing • Participate in community events and outreach initiatives

• Collaborates with the care team serving as the central facilitator to patients • Develops and maintains a relationship with the patient and utilizes this relationship to further the patient's medical and non-medical goals • Applies critical thinking skills in order to uncover barriers, develops patient-driven goals, guides and coordinates care according to a care plan • Uses behavior change techniques to reinforce and support the plan • Partners with care team to improve quality of care and health outcomes for patients • Documents in the electronic medical record • Acts as the central facilitator to patients supported by the care team • Transitions and supports patient through all stages of care • Maintains and documents ongoing communications with patients and care team • Collects and maintains patient data and reports to facilitate care • Communicates with patients, families and providers to maintain coordination of care • Identifies and facilitates resolution to barriers • Assists patients in determining resources within system and the community • Develops patient-driven goals and support patients care • Engages family and/or friends to support care and goals • Supports medication and treatment adherence as needed • Uses electronic medical record and other electronic tools for data gathering and interpretation • Utilizes motivational interviewing techniques • Provides behavior change mentorship to other team members or care guides as needed

• Lead opportunity identification, strategic planning, and growth initiatives for 400 small market financial institution partners and more than 600 self-directed financial institutions. • Guide the development and execution of a digital-first strategy designed to optimize production and improve performance across the small market and self-directed partner segments. • Provide leadership and strategic direction to a team that includes existing small market account executives. • Ensure alignment of partner growth strategies, sales execution, and relationship management activities with broader business objectives. • Build and lead functional partnerships across the organization to support partner growth, strategic initiatives, and customer needs. • Lead talent management and development for direct reports, fostering a culture of accountability, growth, and customer focus. • Actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures. • Actively participates in any required corporate and business line training in these areas. • Follows account opening procedures and understands and follows internal suspicious activity referral requirements and processes, as required for this position. • Actively works with customers to understand each customer's normal account activity, as appropriate for this position.