Role Description We're hiring a Social Media & Community Manager who treats our brand like it's their own. This is a hands-on, end-to-end role — strategy and execution. You'll own how Brick Me shows up on social media, how we talk with our community, and how we get featured in places that matter. This isn't a "post 3x a week and call it done" role. We want someone who's genuinely excited about the product, gets the brand voice quickly, and brings ideas we wouldn't have thought of. Key Responsibilities - Social media management: - Run our Facebook, Instagram, TikTok, YouTube, and Pinterest. - Build the content strategy, plan the calendar, write the copy, schedule posts, track what's working, adjust accordingly. - Community management: - Reply to comments and DMs across organic posts and paid ads. - Answer questions, stay on top of brand-relevant conversations, and pass complaints or feedback to our customer service team. - Post on Reddit and engage authentically with the communities our audience lives in. - Influencer marketing: - Manage brand collabs end-to-end. - Respond to inbound collab requests, proactively find creators who fit us, negotiate terms, brief them properly, and enforce our brand guidelines. - Spot the difference between a creator who'll drive real engagement and one who just looks good on paper. - Content management: - Curate UGC from customers and video creators. - Build a content strategy and brief our designers to produce content for organic social and paid ads. - Know what good looks like and direct accordingly. - Digital PR: - Pitch and engage with publications, blogs, and websites to get Brick Me featured. - Build relationships with editors and writers in our space. Qualifications - 5+ years of relevant experience managing social and community for consumer brands (DTC ecommerce experience strongly preferred) - Should have experience with Reddit - Hands-on experience running Facebook, Instagram, TikTok, YouTube, and Pinterest - Excellent written English — strong communication skills as the voice of the brand - Proven track record in influencer outreach and digital PR (not just basic social posting) - Strategic thinker who can also execute effectively - Self-starter who works independently and brings proactive ideas - Passionate about brand-building (bonus if into design, craft, gifting, or personalised products) Requirements - Timezone: Minimum 70% overlap with Australian time zone (AEST/AEDT) — this is a hard requirement so we can collaborate in real time - Start: Immediate - Engagement: Long-term. We're looking for someone we can build a relationship with, not a short-term gig Work Arrangement & Expectations This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to: - Disclose any existing ongoing roles or client work - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

• Educate patients and caregivers about ATTR-CM, treatment options, local and regional support offerings, and health and wellness resources • Assist patients in navigating care by connecting them to relevant resources within their communities and at Pfizer • Coordinate with Key Account Directors, management, and cross-functional partners to ensure patient goals and support objectives align with local market dynamics and patient journeys • Set objectives, manage complex projects, and oversee ongoing activities within the Business Unit • Serve as a subject matter expert, adapting and implementing strategic actions • Develop solutions to complex problems, champion innovation, and implement new ideas, processes, or products • Provide guidance and educational resources to address patient questions and information needs • Share information on emerging treatments and the treatment journey to facilitate shared decision-making

• Help members identify and secure affordable housing options • Connect individuals and families with housing, utility, and community resources • Work directly with members through face-to-face outreach and support • Collaborate with housing authorities, community organizations, and government agencies • Develop action plans to help members achieve stable housing • Participate in community events and outreach initiatives

• Collaborates with the care team serving as the central facilitator to patients • Develops and maintains a relationship with the patient and utilizes this relationship to further the patient's medical and non-medical goals • Applies critical thinking skills in order to uncover barriers, develops patient-driven goals, guides and coordinates care according to a care plan • Uses behavior change techniques to reinforce and support the plan • Partners with care team to improve quality of care and health outcomes for patients • Documents in the electronic medical record • Acts as the central facilitator to patients supported by the care team • Transitions and supports patient through all stages of care • Maintains and documents ongoing communications with patients and care team • Collects and maintains patient data and reports to facilitate care • Communicates with patients, families and providers to maintain coordination of care • Identifies and facilitates resolution to barriers • Assists patients in determining resources within system and the community • Develops patient-driven goals and support patients care • Engages family and/or friends to support care and goals • Supports medication and treatment adherence as needed • Uses electronic medical record and other electronic tools for data gathering and interpretation • Utilizes motivational interviewing techniques • Provides behavior change mentorship to other team members or care guides as needed