Job Description: We're looking for a Senior Project Manager to lead the end-to-end delivery of technical training programs for our Professional Services instructor-led training division. In this role, you'll own the full project lifecycle, from pre-sale discovery through final evaluation, while serving as a trusted partner to both our clients and our internal Account Executive team. You'll manage a diverse portfolio of engagements ranging from single instructor-led classes to complex, multi-technology academies that combine instructor-led training, self-paced learning, labs, capstones, and assessments. This is a high-impact, client-facing role for someone who thrives on building relationships, solving problems, and delivering exceptional learning experiences at scale. Who you’re committed to being: - A diligent owner who holds themselves accountable for the quality and success of every engagement they touch - A proactive communicator who keeps clients, instructors, and internal teams aligned - even when things get complex - A relationship builder who earns client trust through consistent follow-through and deep expertise in technical training delivery - A continuous improvement champion who doesn't just implement processes, but actively looks for ways to make them better - A collaborative partner who brings a solutions-oriented approach to cross-functional work with sales, operations, and instructional teams - A calm, organized operator who can handle competing priorities across a dynamic portfolio without losing sight of the details - Adaptable and resilient - you adjust quickly when priorities shift, client needs evolve, or unexpected challenges arise, and you bring steadiness to the teams and clients around you What you’ll do: - Own the full delivery lifecycle for all assigned projects and programs - from SOW execution and pre-sale discovery calls through post-delivery evaluation and client communication - Collaborate with Account Executives, clients, and instructors to ensure engagements are accurately scoped, resources are prepared, and technical setup requirements are met - Actively manage ongoing client programs through regular check-ins, quarterly business reviews, and training plans and schedules that span weeks to a full year - Partner with internal teams to anticipate staffing, technology, and resource needs ahead of upcoming program demands - Hold budgetary and profitability responsibility across your portfolio - Drive continuous improvement of delivery processes to build scalable infrastructure that supports the division's growth - Serve as an internal expert on technical training delivery, advising both clients and sales teams as needed Experience you’ll bring: - A track record of successfully managing complex, multi-workstream projects or programs in a client-facing environment - Experience working closely with sales or account management teams, with an understanding of how delivery and revenue intersect - Comfort managing client relationships at multiple levels, including executive stakeholders and day-to-day program contacts - Familiarity with technical training environments, including instructor-led, virtual, self-paced, and blended delivery modalities - Strong organizational skills and the ability to manage a high-volume portfolio of concurrent projects without sacrificing quality - Experience with facilitation, conflict resolution, and navigating ambiguous or high-stakes situations with professionalism - PMP certification preferred but not required - AI literacy preferred but not required Requirements: - Bachelor's degree with 4+ years professional experience in project/program management - 4+ years customer engagement or customer success experience - This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. Why you’ll love working here: - We work in a blended environment that supports collaboration, flexibility, and connection across teams. - We are mission-driven, shaping the future of tech upskillling and delivering impact that matters. - We foster a culture of inclusion and belonging, where everyone can contribute and thrive. - We are always learning, creating an environment where you can take on new challenges, expand your skills, and grow with purpose. - Benefits include competitive compensation, bonus eligibility, comprehensive medical coverage, unlimited PTO, wellness reimbursement, professional development funds, and more. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. We offer highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical Requirements: This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC & Accommodations Statement: Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. Pay Transparency: The annual US base salary range for this role is $98,800 - $130,000 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. Applications must be submitted within 90 days after the initial posting date to be considered. Recruiting Scam Notice: Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page. #LI-SJ1 #LI-Remote

Role Description We are seeking an experienced Project Manager to lead and coordinate AI-focused initiatives across multiple delivery teams. This individual will serve as the single point of accountability for project scope, schedule, risk management, reporting, and stakeholder communications. The ideal candidate will have a strong background in managing complex technical projects, Agile delivery methodologies, and executive-level stakeholder engagement, preferably within AI, IT Operations, or digital transformation environments. Key Responsibilities - Own end-to-end project delivery across multiple AI squads. - Manage project scope, schedule, risks, budget, and reporting activities. - Lead steering committee meetings and executive status reviews. - Coordinate cross-functional teams to ensure successful project execution. - Oversee capacity planning, resource allocation, and change management processes. - Drive Agile project delivery, sprint planning, backlog grooming, and progress tracking. - Ensure timely communication of project status, risks, dependencies, and mitigation plans. Qualifications - 8–10 years of Project Management experience leading complex technical initiatives. - Proven experience managing multi-team or multi-squad projects. - Strong understanding of Agile methodologies, sprint-based delivery, and backlog management. - Experience managing project scope, schedules, budgets, and risk mitigation. - Excellent communication, presentation, and stakeholder management skills. - Experience facilitating steering committees and executive-level meetings. - Familiarity with managed services or capacity-based delivery models. Preferred Qualifications - Experience delivering AI/ML projects or AI-driven business initiatives. - Familiarity with IT Service Management (ITSM) concepts and platforms. - Experience working in enterprise technology environments. Location Houston, TX or Remote (USA) Duration 6-12 Months

Role Description The Sr. Project Manager (Contract) will serve as a critical partner in advancing Transcarent’s Care Delivery strategic initiatives through strong project leadership, cross-functional execution, and disciplined delivery governance. This role will support the planning and implementation of complex clinical, operational, and technology-enabled initiatives that enable scalable, high-quality care delivery and measurable business outcomes. You will partner closely with Care Delivery leaders, clinicians, operations teams, Product, Technology, Analytics, and other cross-functional stakeholders to drive projects from intake and planning through execution, launch, and post-launch measurement. This role requires a blend of strategic thinking, strong operational discipline, stakeholder management, and hands-on delivery in a fast-paced, evolving digital health environment. What You’ll Do - Project Planning & Execution - Lead complex, cross-functional projects and workstreams from initiation through implementation and post-launch stabilization. - Develop and maintain project plans, timelines, milestones, RAID logs, decision logs, and status reporting. - Translate strategic priorities into clear project scope, objectives, deliverables, timelines, and success measures. - Drive project execution by managing dependencies, risks, issues, decisions, and action items across multiple stakeholder groups. - Ensure project teams remain aligned on scope, timing, priorities, and expected outcomes. - Proactively identify barriers to delivery and escalate risks or decisions with clear options and recommendations. - Support launch readiness, implementation planning, operational handoffs, and post-launch follow-up. - Cross-Functional Leadership & Stakeholder Management - Partner with clinical, operations, product, technology, analytics, client success, and leadership teams to drive alignment and execution. - Facilitate project kickoff meetings, status meetings, planning sessions, working groups, and leadership updates. - Act as a trusted advisor to Care Delivery leaders by bringing structure, clarity, and accountability to complex initiatives. - Build strong relationships across teams and influence outcomes without direct authority. - Support structured decision-making by clearly documenting options, tradeoffs, risks, and recommendations. - Ensure stakeholders are informed, engaged, and accountable throughout the project lifecycle. - Project Governance & Delivery Quality - Support the continued development and standardization of project management processes for the Care Delivery team. - Ensure projects follow consistent intake, planning, execution, status reporting, launch readiness, and closure practices. - Track project health and provide accurate, objective status updates using defined green/yellow/red criteria via the bi-weekly status report-out. - Partner with stakeholders to define success criteria and track progress against key metrics throughout the project lifecycle. - Identify opportunities to improve project delivery, team efficiency, communication, and execution quality. - Promote a culture of accountability, urgency, transparency, and continuous improvement. Qualifications - Bachelor’s degree required. - 5+ years of project management experience. - 3+ years of experience in healthcare, digital health, clinical operations, insurance, or a related healthcare setting. - Demonstrated ability to manage complex, cross-functional projects in a fast-moving, evolving environment. - Strong project planning, execution, risk management, and stakeholder management skills. - Proven ability to manage multiple priorities, competing deadlines, and complex dependencies. - Excellent written and verbal communication skills, including the ability to present clear updates to leadership and diverse stakeholder groups. - Experience facilitating meetings, planning sessions, working groups, or executive-level project updates. - Strong problem-solving skills with the ability to bring structure and clarity to ambiguous situations. - Commitment to deadlines with a strong sense of urgency and ownership. - Ability to influence without authority and drive accountability across cross-functional teams. Requirements - Experience supporting virtual care, care coordination, clinical operations, health advocacy, or member-facing healthcare programs. - PMP, CAPM, Agile, Scrum, or similar project management certification. - Experience with project governance, portfolio management, roadmap tracking, or PMO processes. - Experience with tools such as Smartsheet, Monday.com, Asana, Jira, Confluence, Miro, Lucid, or Visio. - Familiarity with healthcare technology platforms such as EHRs, CRMs, care management systems, or member engagement platforms. - Experience supporting technology-enabled operational change, workflow redesign, or implementation of new care delivery models. - Experience with reporting tools such as Tableau, Power BI, Looker, or similar analytics platforms. Benefits - Competitive medical, dental, and vision coverage. - Competitive 401(k) Plan with a generous company match. - Flexible Time Off/Paid Time Off, 13 paid holidays. - Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance. - Mental Health and Wellness benefits.

• Coordinate work across Marketing, Seller Operations, and Creative teams. • Track deliverables, deadlines, and project milestones to ensure timely completion. • Follow up proactively on outstanding tasks and escalate blockers when necessary. • Maintain clear communication between departments and ensure alignment on priorities. • Support leadership by identifying risks and keeping projects moving forward. • Manage internal projects, process improvements, tool implementations, and operational initiatives. • Build project plans, assign tasks, monitor progress, and drive projects to completion. • Facilitate internal meetings, document action items, and ensure follow-through. • Support product launches and cross-functional initiatives from planning through execution. • Create and maintain SOPs, process documentation, and internal knowledge resources. • Convert meeting notes and recorded trainings into actionable documentation. • Assist with onboarding workflows and operational process improvements. • Research tools, vendors, and solutions and provide recommendations to leadership. • Maintain and optimize project management systems, including ClickUp. • Build dashboards, workflows, automations, and reporting structures. • Ensure project data remains accurate and up to date. • Promote adoption of project management best practices across teams.