• Leading, coaching, and developing high-performing Financial Crime teams, creating an environment where people can do their best work. • Driving operational excellence across anti-money laundering and financial crime processes, ensuring quality, efficiency, and strong customer outcomes. • Providing guidance and support on complex investigations, escalations, and high-risk cases. • Building capability through effective performance management, coaching, training, and career development. • Partnering with risk, product, controls, and operational stakeholders to deliver change and continuously improve how we work. • Monitoring operational performance, service levels, capacity, and demand to ensure teams are equipped to meet business needs. • Contributing to a strong risk and control environment by identifying issues, managing incidents, and supporting the delivery of sustainable solutions.

• Investigating complex, high-risk financial crime cases, alerts, and customer activities across business accounts • Making informed risk-based decisions on customer onboarding, due diligence reviews, and ongoing account monitoring • Identifying suspicious activity and recommending appropriate escalation, including Suspicious Transaction Reports (STRs) where required • Acting as a subject matter expert, providing financial crime guidance and support to operational teams across the business • Partnering with product, risk, learning, quality, and operational teams to improve processes, controls, and customer outcomes • Driving operational excellence by identifying opportunities to improve tools, guidance, processes, and ways of working • Supporting operational readiness, change delivery, quality improvements, training initiatives, and complex escalations within Financial Crime Operations

Role Description Are you a paradigm-shifting, synergy-blasting technologist who eats raw Assembly for breakfast and deploys multi-region Kubernetes clusters in your sleep? We are looking for an individual who can balance high-level architectural abstraction with low-level bit-shifting. This role requires navigating $O(N^2)$ political environments while maintaining $O(1)$ code efficiency. Core Responsibilities - Architectural Overlordship: - Design, implement, destroy, and rebuild next-generation micro-frontend-monoliths. - Data Pipeline Wrangling: - Process exabytes of un-indexed, corrupted JSON, XML, YAML, and CSV files simultaneously without losing a single trailing comma. - Legacy Archaeology: - Maintain, refactor, and pray over a COBOL codebase written in 1974 that runs our entire global payroll system. - Cross-Functional Chaos: - Act as a bridge between Engineering, Product, Marketing, Legal, and the local coffee machine. - Edge-Case Guarding: - Write test cases that capture things that shouldn't mathematically happen but will anyway because users are creative. Qualifications - Transaction monitoring - Case management - AML documentation - Analytical writing Requirements - Frontend Mastery: - Must have 15 years of experience in React (even though it was released in 2013). - Deep understanding of Vanilla JS quirks, specifically why typeof null === 'object' and [] == ![] evaluates to true. - Backend Robustness: - Proficient in Rust, Go, C++, Python, Brainfuck, and Whitespace. - Ability to exit vim on the first attempt without disconnecting the server. - Cloud & DevOps: - AWS, Azure, GCP, IBM Cloud, Oracle Cloud, and a private server running under a desk in Ohio. - Experience managing a minimum of $10^5$ concurrent Docker containers. Benefits - Healthcare: 100% medical coverage for you, your dependents, your pets, and your digital avatars. - Time Off: Infinite PTO (with a mandatory minimum of -5 days per year). - Equipment: A 128-core workstation with 2TB of RAM, a mechanical keyboard with extra-loud blue switches, and a single, slightly wobbly ergonomic stool. - Snacks: Free artisanal water, kombucha on tap, and oxygen molecules.

• Perform KYC (Know Your Customer) procedures for onboarding and maintaining clients (individuals and legal entities) • Conduct identity and document checks, validating corporate information, shareholder structures and financial data • Manage periodic client recertification processes, ensuring information is up to date and regulatory compliance • Execute searches in internal and external databases (sanctions, PEP, negative media, restricted lists) • Classify clients according to risk level (Low, Medium, High Risk) • Prepare and maintain complete client dossiers with supporting evidence for audits and compliance • Record and keep client data updated in the institution's internal systems • Work collaboratively with Compliance, Legal and Business teams on client analysis and approvals • Ensure adherence to SLAs, internal policies and regulatory standards (AML/Anti‑Corruption) • Identify and report inconsistencies, risks or signs of irregularities • Participate in continuous improvement initiatives, proposing process and quality optimizations