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Senior Investigator, Operations Analyst, Financial Crime – Multilingual
Location
United Kingdom
Posted
8 days ago
Salary
£31.1K / year
Seniority
Senior
Job Description
Senior Investigator, Operations Analyst, Financial Crime – Multilingual
Monzo Bank
• Investigating complex, high-risk financial crime cases, alerts, and customer activities across business accounts • Making informed risk-based decisions on customer onboarding, due diligence reviews, and ongoing account monitoring • Identifying suspicious activity and recommending appropriate escalation, including Suspicious Transaction Reports (STRs) where required • Acting as a subject matter expert, providing financial crime guidance and support to operational teams across the business • Partnering with product, risk, learning, quality, and operational teams to improve processes, controls, and customer outcomes • Driving operational excellence by identifying opportunities to improve tools, guidance, processes, and ways of working • Supporting operational readiness, change delivery, quality improvements, training initiatives, and complex escalations within Financial Crime Operations
Job Requirements
- Fluent in English and one or more additional European languages
- Experience investigating financial crime, anti-money laundering, onboarding, due diligence, or other complex risk-related cases
- Comfortable making well-reasoned decisions in complex or high-risk situations using a risk-based approach
- Ability to analyze information from multiple sources, identify key risks, and communicate findings clearly to a variety of stakeholders
- Enjoy improving processes, solving operational challenges, and helping teams work more effectively
- Confident collaborating across functions and influencing positive outcomes through strong communication and stakeholder management
- Commitment to delivering excellent customer outcomes while maintaining high standards of compliance and risk management
Benefits
- Remote (UK)
- Time off approved on your birthday
- £1,000 learning budget each year for books, training courses, and conferences
- MacBook provided for work
- Extra support for work-from-home setup
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