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Monzo Bank

We're a bank that lives on your phone, on a mission to make money work for everyone.

Senior Investigator, Operations Analyst, Financial Crime – Multilingual

Financial CrimeFinancial CrimeFull TimeRemoteSeniorTeam 1,001-5,000Since 2015H1B No SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

8 days ago

Salary

£31.1K / year

Seniority

Senior

English

Job Description

Senior Investigator, Operations Analyst, Financial Crime – Multilingual

Monzo Bank

• Investigating complex, high-risk financial crime cases, alerts, and customer activities across business accounts • Making informed risk-based decisions on customer onboarding, due diligence reviews, and ongoing account monitoring • Identifying suspicious activity and recommending appropriate escalation, including Suspicious Transaction Reports (STRs) where required • Acting as a subject matter expert, providing financial crime guidance and support to operational teams across the business • Partnering with product, risk, learning, quality, and operational teams to improve processes, controls, and customer outcomes • Driving operational excellence by identifying opportunities to improve tools, guidance, processes, and ways of working • Supporting operational readiness, change delivery, quality improvements, training initiatives, and complex escalations within Financial Crime Operations

Job Requirements

  • Fluent in English and one or more additional European languages
  • Experience investigating financial crime, anti-money laundering, onboarding, due diligence, or other complex risk-related cases
  • Comfortable making well-reasoned decisions in complex or high-risk situations using a risk-based approach
  • Ability to analyze information from multiple sources, identify key risks, and communicate findings clearly to a variety of stakeholders
  • Enjoy improving processes, solving operational challenges, and helping teams work more effectively
  • Confident collaborating across functions and influencing positive outcomes through strong communication and stakeholder management
  • Commitment to delivering excellent customer outcomes while maintaining high standards of compliance and risk management

Benefits

  • Remote (UK)
  • Time off approved on your birthday
  • £1,000 learning budget each year for books, training courses, and conferences
  • MacBook provided for work
  • Extra support for work-from-home setup

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