Role Description We're looking for a highly organised, commercially minded Sales Support & CRM Coordinator to help our sales team operate at peak performance. This role is designed to free up our salespeople to focus on what they do best—building relationships, speaking with clients, and closing opportunities. You'll be responsible for maintaining our CRM systems, supporting sales follow-ups, coordinating administrative activities, and ensuring opportunities continue moving through the sales pipeline. You will work closely with a dynamic Australia and New Zealand sales team, becoming a critical part of our growth journey by helping drive accountability, organisation, and momentum across the sales function. Key Responsibilities - CRM & Sales Pipeline Management - Maintain accurate and up-to-date records within Monday CRM. - Ensure sales opportunities are progressing through the pipeline and key stages are updated correctly. - Hold sales team members accountable for maintaining CRM hygiene and activity updates. - Monitor pipeline activity and proactively follow up with sales team members regarding missing information, overdue actions, or stalled opportunities. - Generate and maintain sales reports, dashboards, and pipeline summaries. - Sales Follow-Up & Client Engagement - Draft professional sales emails, follow-up messages, and client communications on behalf of the sales team. - Support re-engagement campaigns for prospective clients and dormant opportunities. - Prepare email templates, case studies, and supporting materials for client outreach. - Coordinate follow-up activities to ensure no opportunities are missed. - Sales Administration & Coordination - Support the sales team with day-to-day administrative tasks. - Assist with meeting preparation, note-taking, and action tracking. - Coordinate documentation, proposals, and sales-related materials. - Help manage workflows, reminders, and task completion across the sales team. - Identify opportunities to improve sales processes and operational efficiency. - Sales Enablement - Support the implementation and ongoing optimisation of Monday CRM processes. - Help maintain sales resources, templates, and collateral. - Assist with reporting and KPI tracking. - Provide recommendations to improve sales productivity and pipeline visibility. Qualifications - Previous experience in sales support, sales administration, CRM administration, customer success, or a similar role. - Strong organisational skills and exceptional attention to detail. - Excellent written communication and email drafting skills. - Ability to manage multiple priorities and work independently. - Confidence working with sales professionals and holding team members accountable for process compliance. - Strong proficiency with CRM systems and business software. Requirements - Experience using Monday CRM or Monday.com. - Experience supporting B2B sales teams. - Understanding of sales pipelines, lead management, and opportunity tracking. - Experience creating reports and dashboards. - Exposure to recruitment, professional services, consulting, or outsourcing industries. What Success Looks Like - Ensure CRM data accuracy exceeds agreed standards. - Keep opportunities moving through the sales pipeline efficiently. - Reduce administrative workload for sales team members. - Increase follow-up consistency and engagement rates. - Improve visibility and reporting across the sales function. - Contribute directly to overall sales productivity and performance. KPIs - CRM data accuracy and completeness. - Pipeline update compliance. - Opportunity follow-up completion rates. - Re-engagement campaign activity. - Sales administration turnaround times. - Sales team satisfaction and support metrics. - Contribution to pipeline growth and opportunity progression.

Title: Energetics Chemist Location: Mulwala Australia Full time Hybrid job requisition id R0329297 Job Description: At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive - and that it's all driven by human intelligence. Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what's possible. From manufacturing and engineering to cybersecurity and space, we're driving progress in some of the world's most important industries - and working together to build a future we can all trust. Our Australian Munitions teams in Benalla and Mulwala produce propellants, explosives and munitions for defence and commercial uses. Supported by ongoing investment into research and development, we produce some of the world's most high-performing guided weapons and explosive ordnance systems. And being at the forefront of a rapidly evolving industry gives our teams constant opportunities to build on their technical expertise. As an Energetics Chemist, you'll play a crucial role in delivering innovative product and process design, system integration, and test and evaluation, contributing to new and existing defence capabilities. Working at our Mulwala site, Yorta-Yorta land, your role purpose is to - - Design and develop energetic formulations that meet safety, performance, and integration requirements from prototype to full-scale production. - Develop and verify analytical techniques to support energetic formulation design. - Specify and design processes for manufacturing energetic materials from prototype to full-scale. - Interpret and assess test results, including raw material analysis, for safety, performance, and integration. - Identify and address customer requirements to deliver optimal energetic solutions. - Prepare technical documentation On day one in this role, we'll expect you to bring the following skills, experience and behaviours: - Bachelor's degree in chemical engineering, Chemistry, or relevant discipline - Eligible for Engineers Australia membership or equivalent - Experience in energetics product safety, risk assessments, and permits - Skilled in designing and interpreting test programs for energetic materials, including raw material characterisation Excellent analytical and problem-solving skills with a data-driven approach - Strong communication and interpersonal skills, with the ability to work effectively in a team environment - Experience with Lean manufacturing and Six Sigma methodologies is a plus As part of our Commitment, we offer: - Competitive remuneration + Super - ThalesFlex - Hybrid work environment - Support to Defence reservists - Veterans leave - Fitness Passport Discount - access to a network of gyms across AUS</p> - Employee discounts with a number of affiliates (travel, car hire, technical, medical insurance) - Modernised Paid Parental Leave - Novated lease options - Family support through our partnership with Parents at Work - Personal and professional training opportunities - Sonder - wellbeing and support partner - Access to a network of the best people (a Nobel Prize winner on our staff list!) - And much more! Good to Know Please note, security clearance is required for this role, applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance. Prior to being offered employment, you will need to complete pre-employment police and (role dependent) medical checks. #LI-Onsite It's easy to dismiss the perfect opportunity if you don't see yourself as the perfect fit. If this role feels right - no matter your background or personal circumstances - please introduce yourself or join our community. We're committed to supporting a diverse workplace, and that starts here. We're proud to be endorsed by WORK180 as an Employer for All Women, but we know there's always more we can do. We'll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone. Read more about our WORK180 endorsement.

Utilize negotiation skills to manage and resolve complex customer issues, maintain effective communication with stakeholders, and ensure timely follow-up on resolutions while promoting relevant products and services to meet customer needs.

Title: Field Support Representative Location: Lewisville United States Job Description: DESCRIPTION Overview: Provide support to Retail Field Teams, Supervisors, and other internal employees to ensure that project issues and general requests are resolved and tracked in a call center environment. Pay is 15.00/hour RESPONSIBILITIES Essential Duties and Responsibilities: - Answer incoming calls in a call center environment for the Retail teams, internal employees, and external customers. - Occasional Outbound Campaign calls - Provide accurate answers to a variety of issues including but not limited to: - Project related questions - New hire issues - Systems and applications troubleshooting - Materials tracking - Time reporting - Training course troubleshooting - General procedures - Listen to callers' needs and/or issues and provide helpful solutions. - De-escalate situations involving dissatisfied callers, offering patient assistance and support. - Collaborate with other Agents to improve customer service. - Guide callers through troubleshooting and navigating company sites, apps and/or devices. - Complete orders for requests of materials for various projects - Accurately document calls in a call center database. - Maintain a working knowledge of retail store call procedures by working retail projects and resets in field alongside a Retail Field Representative on occasion to gain experience with Retail Representative and store procedures, product knowledge, and client knowledge. - Complete various tasks as assigned. - Provide project issue escalations to Team Leads and/or People Leaders This job description does not imply that the above functions are the only tasks that may be performed. Individuals will be expected to follow any other job-related instructions and perform any other job-related tasks as directed by management. QUALIFICATIONS Qualifications: Education / Experience: High School degree and/or equivalent experience in customer service, call center support, and/or the retail industry. Skills & Abilities: - Possess telephone and interpersonal and rapport building skills - Demonstrate problem-solving and decision-making skills - Strong communication skills, both written and verbal - Active listening skills - Adept time management and organizational skills - Adaptability and flexibility - Comfort working in a fast-paced environment - Basic troubleshooting skills Computer Skills/Tools & Technology: Microsoft Office: PowerPoint, Excel, Teams, SharePoint, and other Microsoft applications preferred. Experience in BMC Helix and/or other call center databases preferred Physical Demands: While performing the duties of this position, the team member is regularly required to be able to: Sit, stand, talk, hear and use hands and fingers to operate a computer keyboard, mouse and/or other peripherals. Light to moderate lifting may be required from time-to-time Work Environment: Hybrid Office/Remote environment. Remote work or work from home days (Hybrid Office) will require a steady internet connection and a quiet workspace. Language Skills: English is the primary language skill; however, bilingual skills may be required based on business necessity. Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Under the Americans with Disabilities Act (ADA), we are committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to effectively perform the essential functions of the job. We are an Equal Opportunity employer. By applying, you agree to our Privacy Policy and Terms and Conditions of Use. #DiscoverYourPath Acosta, and its subsidiaries, is an Equal Opportunity Employer Job Category: Administration Position Type: Part time Business Unit: Marketing Salary Range: $15.00 - $15.00 Company: Crossmark Inc. Req ID: 30825