• Own end-to-end administration of leave of absence programs globally • Serve as the primary point of contact for employees and managers navigating leaves • Manage the workplace accommodations process, partnering with HR Business Partners and Legal • Monitor regulatory changes affecting leave entitlements globally • Partner with Payroll, Benefits, and HR Ops to ensure leave pay calculations, benefit continuations, and system updates are handled accurately • Identify gaps in existing leave and accommodations infrastructure

• Build and manage staff schedules while monitoring real-time service levels and queue performance. • Make intra-day staffing adjustments and coordinate coverage for call-offs, PTO, and operational needs. • Develop staffing forecasts and workload projections to support daily operations and long-term planning. • Analyze workforce data and trends to improve efficiency and support budgeting, projects, and special initiatives. • Maintain workforce schedules, calendars, and staffing systems while coordinating trainings and non-contact activities. • Create and distribute workforce reports and provide guidance to leaders and staff on WFM processes and schedules. • Troubleshoot workforce management and scheduling system issues while partnering with leadership and vendors on resolutions. • Support a collaborative, mission-driven environment through effective communication, confidentiality, and special project support.

• Maintain individual provider files to include up to date information needed to complete the required governmental and commercial payer credentialing applications. • Maintain accurate provider profiles on CAQH, NPPES and any other applicable profiles • Complete credentialing applications to add current and new providers to commercial, Medicaid, and Medicare payers • Work closely with current and onboarding providers to obtain all necessary information to complete the credentialing and enrollment process • Audit provider information in various systems • Follow up with payers as it relates to credentialing, enrollment, and demographic updates • Research payer processes as it relates to credentialing, enrollment, and demographic updates • Assist in identifying and resolving any denials or authorization issues related to provider credentialing

• Own the global Microsoft alliance at the partner and executive level, building trusted relationships with Fabric, Azure, and field leadership across Microsoft's sales, product, and engineering teams • Define and execute a multi-year joint strategy that positions dbt and Fivetran as the default analytics engineering and transformation layer within Microsoft's Fabric and Azure data ecosystem • Represent dbt and Fivetran at Microsoft's internal forums, customer briefings, and industry events - including FabCon, Ignite, and AI Tours - articulating a compelling narrative around trusted data transformation and AI-ready data on Microsoft • Drive key product milestones forward in partnership with dbt Labs' product and engineering teams • Work with Microsoft's Fabric CAT and engineering teams to embed dbt into standard Microsoft reference architectures, solution patterns, and customer-facing platform narratives • Ensure dbt and Fivetran is positioned as cross-platform but Azure-aligned — supporting Fabric, Snowflake on Azure, and Databricks on Azure so Microsoft can win regardless of customer platform preference • Build and run a structured enablement program for Microsoft field teams globally - Fabric specialists, cloud specialists, and solution engineers - through hands-on labs, Feature Fridays, in-office sessions, and joint delivery assets • Partner with Microsoft's alliances and marketing teams to develop joint go-to-market campaigns anchored to Fabric, AI-ready data, and enterprise analytics engineering • Own the co-sell playbook end to end: account mapping, seller-to-seller engagement, targeted plays, and clear asks of Microsoft teams on active opportunities • Drive measurable progress against commercial targets - including Microsoft-sourced revenue, Microsoft-engaged revenue, Azure Marketplace TCV, and Azure consumption • Own Azure Marketplace execution: ensure clean, predictable MACC drawdown and marketplace-backed deal flow with no last-minute surprises • Maintain a rigorous view of Microsoft-attributed pipeline - tracking opportunity sourcing, co-sell progression, and closed business across the alliance • Build and run the global Microsoft operating model: annual business plan, quantifiable goals, named stakeholders, regular cadence with Microsoft, and internal business review rigor • Serve as the internal owner of Microsoft strategy, deal motion, and escalation - the trusted subject matter expert that sales, marketing, product, and technical teams turn to • Define and track the signals of a healthy alliance: field enablement depth, co-sell activity, marketplace execution, product milestone progress, and revenue contribution • Report regularly to alliance and go-to-market leadership on alliance health, pipeline contribution, and strategic progress — and surface risks early