• Submission Excellence: Execute end-to-end applications via ApplyOnline and various lender portals (Big 4, Macquarie, etc.) with zero errors. • The "Express" Lane: Independently manage simple residential files (PAYG Refinance, First Home Buyers) from start to finish. • Technical Support: Collaborate with the Credit Specialist on complex files; you will handle document verification, data entry, and MIR (Missing Information Request) management for these deals. • Lender & Client Liaison: Act as the primary point of contact for lenders to push files through to approval. Communicate with clients during the "processing phase" to ensure a 5-star experience. • Process Documentation: Assist the Principal in building and maintaining a permanent Operations Manual by documenting workflows and creating templates as the business scales.

• Performs intermediate level design, build, and implementation assignments/projects. • Participates in re-engineering of operational work-flow processes with end-users/business owners. • Facilitates end-user/business owner needs into system specifications and configuration requirements. • Maintains high standards for quality application design, build, testing, and other tasks; ensures adequate documentation is provided for support and end-user training.

• Transform project data into actionable insights through advanced analytics and visualization techniques • Develop comprehensive dashboards and reports using PowerBI to communicate key performance metrics effectively • Collaborate with cross-functional teams to identify data-driven opportunities and establish best practices • Automate data workflows using Python/R to improve efficiency in reporting and analytics • Maintain data integrity by identifying and resolving inconsistencies across project management information systems • Support the integration of multiple data sources within PMIS platforms to create unified reporting solutions • Create visualizations that tell compelling stories about project performance for both technical and non-technical stakeholders • Document analytical methodologies for knowledge transfer and reproducibility

• Help healthcare organizations solve their toughest challenges • Drive strategic process improvement • Manage complex projects • Solve difficult problems • Strengthen a team of top professionals in Healthcare IT • Guide technology implementations and establish governance principles • Develop leading edge analytics to deliver higher quality care at lower costs